website not working? Is it down right now? Server Status Check screenshot
Manulife FinancialWebsite Name:
www.manulife.comURL Checked:
Response Time:
Last Down:
Checking Manulife Financial
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Manulife Financial Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
00:450.91 ms. 
03:397.29 ms.
13:157.72 ms. 
15:500.8 ms.
00:196.88 ms. 
13:277.74 ms.
18:180.97 ms. 
15:470.83 ms.
20:451.73 ms. 
18:311.13 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:46

We have tried pinging Manulife Financial website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Manulife Financial - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Cam Loeb · 1 May 2016 - 17:12
· · Firefox 46.0 on Windows

Trying to login:

We are experiencing technical difficulties.

Please try again later.

Click here to continue.

Cheryl Keagan · 25 April 2016 - 02:14
· · Safari 9.0.3 on Mac

Down on the weekend. WTF

Curt Finsterwald · 19 December 2015 - 19:16
· · Chrome 47.0 on Linux

Trouble with Manulife Group Retirement site again. Login works sometimes, but when I select anything in my account I instantly get signed out.

Curt Finsterwald · 17 December 2015 - 16:44
· · Chrome 47.0 on Linux

Manulife Group Retirement site has been down for a number of days now. Manulife says it's back up, but it isn't, and then yesterday they tell me it's down for maintenance. Still not accessible today.

Curt Finsterwald · 14 December 2015 - 23:04
· · Chrome 47.0 on Linux

Manulife Financial Group Retirement site is down. Rest of site seems up and running.
"An error occurred while processing your request.
Reference #30.e0af4543.1450134105.24b01dc1"

Yolanda King · 15 October 2015 - 22:15
· · Chrome 46.0 on Windows

is site working ? I can't pay for tavel insurance using any of my credit cards and ALSO can't get through to customer service either. Coincidence?

Christine Loughead · 29 June 2014 - 15:42
Canada · Shaw Communications · Firefox 30.0 on Windows

down again, says incorrect password but I think it just does that after hours. The website actually has site hours lol who does that ???

Helena Mancini · 10 May 2014 - 08:41
Canada · Rogers Cable

(1) Can't log in - error message "The information you have entered is incorrect." - But it is correct.
(2) Try "I forgot password" and it says "The member certificate/plan contract number you’ve entered is incorrect." However, it is correct info.

* Having the same issue for both my account and my husband's account.

Kari McMillan Frantz · 8 January 2014 - 13:34
Canada · Telus Communications

Manulife website down for last two days

Michelle Heynen · 4 December 2013 - 12:05
Canada · Shaw Communications

can not log in

Christine Loughead · 24 September 2013 - 23:36
Canada · Shaw Communications

well its working but i just cant log in

Moira Glover-Trus · 19 August 2013 - 08:39
Canada · Fibernetics Corporation

The site has been down for a while. I guess we keep trying..

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