website not working? Is it down right now? Server Status Check screenshot
JetstarWebsite Name:
www.jetstar.comURL Checked:
Response Time:
Last Down:
Checking Jetstar
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Jetstar Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
04:472.51 ms. 
08:312.02 ms.
12:291.83 ms. 
14:332.74 ms.
18:332.58 ms. 
21:392.73 ms.
23:501.22 ms. 
03:081.56 ms.
05:582.11 ms. 
11:332.7 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 20:35

We have tried pinging Jetstar website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Jetstar - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Kristy Springer · 28 July 2016 - 20:56
· · Chrome 51.0 on Windows

I can not access the site at all. I can get onto other sites but not this one. I have tried for two days now.

Michelle Ireson Wood · 26 May 2016 - 04:12
· · Chrome 50.0 on Windows

Because of a stupid sale that is apparently on we cannot book flights for business to & from Sydney - have now sat waiting for a response for 2 days - think we'll go Tiger

Vim Sam · 25 May 2016 - 08:40
· · Opera Next 39.0.2234.0 on Windows

site is down

Paul John · 24 May 2016 - 02:56
· · Safari 9.0 on iPhone

It's down right now. No sale access no checkin !

Gavin Jones · 9 May 2016 - 01:33
· · Chrome 46.0 on Windows

cant book. tried 6 times. what the hell. details in cant continue to next page to pay. get it together

Lawrie Montague · 6 May 2016 - 02:31
· · Chrome 50.0 on Windows

Can't book a flight tried 6 times!

Clixsense - free online money 100% · 1 May 2016 - 07:34
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong ....

Minarto Basuki · 25 January 2016 - 23:46
· · Chrome 47.0 on Windows

Cant access booking since yesterday, 25 Jan 2016. The message appears "Almost there. You’re next in line and you’ll be redirected soon."..... but waiting for 30 over minutes nothing happened.

Ben Ho · 8 November 2015 - 21:39
· · Firefox 41.0 on Windows

Jetstar has the worst website I've seen. First it can't accept the setting for contact info (select Mr, Mrs,..) and I eventually had to go directly into the Profile screen to set that up. Then when I tried to book a flight, when it got to the payment screen, all I get is a blank screen.

Anthony Nixon · 30 August 2015 - 22:06
· · Safari 8.0.8 on Mac

Jetstar website is not processing flight options [0806 31/08/2015]

Steve Smith · 3 July 2014 - 03:35
Australia · iiNet Limited · Internet Explorer 10.0 on Windows

cant book a flight page just keeps loading and loading nothing happening but every other page works fine

Em Zappia · 10 May 2014 - 18:51
Australia · Telstra Internet

Unable to pay for seat allocations as the pay screen is blank. Phone customer hotline to get assistance but the people who assist with seat allocations keep hanging up

Michelle Wilkinson · 20 April 2014 - 07:17
Australia · Broadband Solutions Pty

I was trying to print off my boarding pass and the website closed down... I cannot access my boarding pass as it says I have already completed the check in...

Julie Wescombe · 7 March 2014 - 00:24
Australia · Telstra Internet

Jetstar website is painfully slow and virtually unusable. Please fix Jetstar. Is this because of Friday sale frenzy?

Estelle Carasco · 24 February 2014 - 17:41
Singapore · StarHub Cable Vision

Jetstar is down right now and has been for at least 10 hours! I've tried like 10 times but it's not working. I have to fly tomorrow and still need to buy the tickets!

Does anybody know how long it usually takes for the system to be up again?

Catherine Brown · 28 January 2014 - 04:11
Australia · TPG Internet Pty.

trying for 2 hours to book a special fare 3 times, simply stops working and the sale finishes in 45 min

Anouk Bánhidi-Watts · 5 December 2013 - 00:06
Australia · Telstra Internet

I have attempted to book flights at least 6 times today. Go through all the pages, get to the payment page and the page goes blank. Rang Jetstar, yes there are issues, and when he attempted to book flights there were $70 more than on-line that I wanted to book!

Gilles Verschueren · 11 November 2013 - 20:20
Singapore · StarHub Cable Vision

can't access booking server

Linda Carmody · 9 November 2013 - 00:19
Australia · Telstra Internet

This is driving me crazy. I need to check my booking. Now.

Manage my booking page is down! I can't access anything in the Members area. Grrr

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