Jcrew.com website not working? Is it down right now?

Jcrew.com Server Status Check
jcrew.com screenshot
J.CrewWebsite Name:
www.jcrew.comURL Checked:
Response Time:
Last Down:
Checking J.Crew
Please wait while we check the server...
J.Crew Website Status History
Jcrew.com server report and response time

The above graph displays service status activity for Jcrew.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
12:347.77 ms. 
18:416.3 ms.
23:3018.43 ms. 
02:276.26 ms.
12:138.17 ms. 
14:496.75 ms.
18:457.08 ms. 
00:428.25 ms.
03:366.82 ms. 
06:027.82 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:37

We have tried pinging J.Crew website using our server and the website returned the above results. If jcrew.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access J.Crew - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Jcrew.com?
Marybeth Gilliam · 13 August 2016 - 02:13
· · Safari 9.1.2 on Mac

I can't log into the site. When I enter my information I don't get any message that there is a problem but it won't log me in either. When I try to sign in as a guest, it recognizes me as a user.

Lyerka Miller · 25 April 2016 - 20:36
· · Firefox 45.0 on Windows

I have tried 3 times today to make an online purchase but something is wrong with the website.

Didem Kirim Eken · 6 April 2016 - 21:00
· · Safari 9.0 on iPhone

J crew is down for both my iphone and ipad now

Whitney Housman Blandford · 24 February 2016 - 21:25
· · Safari 8.0.3 on Mac

works fine until try to purchase; cannot actually buy anything!!

Amy Kaela Elisabeth · 2 January 2016 - 10:22
· · Safari 9.0.2 on Mac

j crew website not working properly.. again. difficult to load anything and no ability to actually select and item and put it in basket ? therefore, cannot buy anything! this happens late at night, often.

Christie Meller · 21 December 2015 - 21:42
· · Firefox 43.0 on Windows

check out not working.

John Bonuomo · 13 October 2015 - 17:36
· · Firefox 41.0 on Windows

I can connect on my Ipad and Iphone but not my PC. Very frustrating!

Emily Zeller · 22 February 2014 - 16:27
United States · Mediacom Communications

Same for me, will not let me check out or enter promo code. Happened last 3 days.

Liz Dancho · 2 February 2014 - 19:13
United States · Optimum Online

Cannot place an order. site works until checkout. unable to purchase items in my card or enter promo code.

Lorraine Schuchart · 25 January 2014 - 18:04
United States · Time Warner Cable

Cannot place an order. Site works only until check out. Unable to purchase items in my cart.

Mark Spradling · 16 January 2014 - 21:40
United States · CenturyLink

jcrew.com will not let me enter promo code or go to check out page. been this way for three days.

Christina McKenna Kriens · 24 December 2013 - 22:04
United States · Verizon FiOS

Down all evening here-frustrating. Unable to purchase items in my cart.

Lynn Carole Milich · 17 December 2013 - 06:08
United Kingdom · Sky Broadband

down in the uk too

Ashley Yount · 14 October 2013 - 19:31
United States · Verizon FiOS

Jcrew factory website is down right now

Julia Pattenden · 1 October 2012 - 10:44
Canada · Electronic Box

J. crew is down for both myself and my husband right now, not working on either of our computers. :(

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