Jawbone.com website not working? Is it down right now?

Jawbone.com Server Status Check
jawbone.com screenshot
JawboneWebsite Name:
jawbone.comURL Checked:
Response Time:
Last Down:
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Jawbone Website Status History
Jawbone.com server report and response time

The above graph displays service status activity for Jawbone.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
06.Dec.2016
17:0117.98 ms. 
06.Dec.2016
21:4416.95 ms.
07.Dec.2016
04:0311.2 ms. 
07.Dec.2016
12:0617.28 ms.
07.Dec.2016
14:4710.99 ms. 
07.Dec.2016
18:5712.67 ms.
07.Dec.2016
22:2120.98 ms. 
08.Dec.2016
01:4812.04 ms.
08.Dec.2016
15:0512.65 ms. 
08.Dec.2016
20:5313.43 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:03

We have tried pinging Jawbone website using our server and the website returned the above results. If jawbone.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Jawbone - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Jawbone.com?
▼ LAST 6 MONTHS ...
Laurence Eddy · 1 August 2016 - 07:09
· · Opera Next 38.0.2220.41 on Windows

Unable to record food. Affects sefl and wife and same issue on 3 different devices. Interent connection here is fine. Sleep and steps recording ok.

Matt Mahan · 27 June 2016 - 18:33
· · Safari 601.1.46 on iPhone

I'm getting "network unavailable" on my app! This hasn't happened to me in a while, but it's very frustrating.

Greg Rossouw · 27 June 2016 - 18:21
· · Internet Explorer 11.0 on Windows

For the past two three hours. Dont worry your information will be saved. Server trouble. Every week. Server trouble.

Catriona Howatson · 27 June 2016 - 18:04
· · Safari 9.0 on iPad

I cannot connect to server, now over 2.5 hrs

Bill Burks · 27 June 2016 - 17:58
· · Safari 9.0 on iPhone

Been down all morning. What hives

Lesley Wehr · 27 June 2016 - 17:04
· · Safari 9.0.3 on Mac

Server down again.

Chris-Craig Arms · 26 June 2016 - 16:28
· · Chrome 51.0 on Android

Connectivity issues becoming too consistent. Time to switch to Fitbit for me. So frustrating.

▼ MORE THAN 6 MONTHS AGO ...
Victoria Zentilli · 2 June 2016 - 18:12
· · Safari 9.0 on iPad

Already a week without server connection!

Gloria Conder Craig · 2 June 2016 - 02:24
· · Safari 9.0 on iPhone

Neither my husband nor I have been able to get on jawbone up all day

Roger Lever · 24 May 2016 - 19:57
· · Firefox 46.0 on Mac

Network/Server Trouble for 24 hours now. No sync - no nothing. Its even lost the data for the last four days, which was there yesterday. What rubbish!

Cheryl Schaeflein Skeate · 24 May 2016 - 18:45
· · Chrome 50.0 on Windows

Network unavailable since 6:00 am?

Carol Davis · 24 May 2016 - 18:04
· · Chrome 49.0 on Windows

saying network unavaiable since yesterday afternoon, lost all my activity and sleep and nothing new today. Over 24 hours now and very frustrated. Debating losing the jawbone for fitbit.

Lisa Handley · 24 May 2016 - 16:24
· · Safari 600.1.4 on iPhone

Love jawbone ... but my patience is wearing thin!
Been a jawbone user for 18 months and just had my 3rd band break!!!
The thing that keeps me going is the great software, even though it has its' glitches.
But to now have no sync service for almost 24hours I'm starting to think the time may have come to try Fitbit

Rds Biagi · 24 May 2016 - 14:56
· · Chrome 50.0 on Windows

Down in GA since last night about 9 pm.

Nina Profera Meindl · 24 May 2016 - 14:36
· · Firefox 46.0 on Windows

Network unavailable since yesterday late afternoon. Have partial data restore--shows every other day, but yesterday and today are blank.

Jill Cassidy Dunn · 24 May 2016 - 13:34
· · Chrome 50.0 on Windows

My server has been down since last night. I'm in Central New York. Using ios 9.3.2 and Safari.

Thembie Sitsila · 24 May 2016 - 13:02
· · Safari 9.0 on iPhone

Server down since yesterday! Like really?

Linda Sweeden · 24 May 2016 - 13:01
· · Safari 9.0 on iPhone

Server down messages since last night

Gail Weinberg Murray · 24 May 2016 - 12:52
· · Safari 9.0 on iPhone

Yes -- it is down for both my husband & myself since last night.

Boudewijn Mol · 24 May 2016 - 12:52
· · Safari 9.1.1 on Mac

Mine has been down since last night as well, seemed to record sleep, but isn't allowing me to see totals from yesterday or food and steps added this morning amsterdam-the netherlands

Itchie Taguiam Huang · 24 May 2016 - 12:37
· · Safari 9.0 on iPhone

I've been receiving "Server Trouble" messages during syncing. My device would initially show data (presumable from my device) then after a sync event, all data would disappear. This has been happening since Sunday evening Eastern.

Michelle Corry · 24 May 2016 - 11:16
· · Safari 9.0 on iPad

Mine has been down since last night as well, seemed to record sleep, but isn't allowing me to see totals from yesterday or food and steps added this morning

Betina Rylland Nielsen · 24 May 2016 - 10:53
· · Firefox 46.0 on Windows

Server trouble. what's going on?

Magdalena Gera · 24 May 2016 - 10:15
· · Chrome 50.0 on Mac

server truble? can not sync, what's going on?

Natasha Elsasser · 24 May 2016 - 09:31
· · Safari 9.0 on iPhone

What is wrong with my jawbone app it won't load data

Michelle Maloney · 24 May 2016 - 09:21
· · Chrome 50.0 on Mac

mine has been down since early hours this morning :/

Natasha Elsasser · 24 May 2016 - 09:16
· · Safari 9.0 on iPhone

Network server error no data for yesterday or today

Paula Greenwood-Connaire · 24 May 2016 - 07:46
· · Internet Explorer 11.0 on Windows

My tracker has been down all night and now today, 16 hours down so far, it just says Server trouble and there's no information reporting. It's a waste of money if this keeps happening!

Patricia Christl · 24 May 2016 - 06:37
· · Chrome 50.0 on Windows

Server is not available! Bad!

Amanda Hilbert · 24 May 2016 - 06:09
· · Safari 601.1.46 on iPhone

Frustrating!!! Come on, been down for 9+ hours.....

Saira Malik · 24 May 2016 - 05:08
· · Safari 8.0 on iPhone

Hasn't synced all day for me

Jason Nienow · 24 May 2016 - 03:53
· · Safari 601.1.46 on iPhone

Has not updated for me since about 3pm. Says server is down.

Yasameen Sharif · 24 May 2016 - 02:33
· · Safari 9.0 on iPhone

Server is down and has been since about 6 here in Massachusetts. :-(

Adriana Bruce · 24 May 2016 - 01:02
· · Safari 9.0 on iPhone

App won't sync keeps saying "server trouble"

Beth DeeCee · 23 May 2016 - 23:54
· · Safari 9.0 on iPad

Server down

Cara Knowles · 23 May 2016 - 23:09
· · Safari 9.0 on iPhone

It erased my 3 mile run! Pfft

Terri Bentley · 15 May 2016 - 19:18
· · Internet Explorer 11.0 on Windows

UP 2 mobile app has been out all day! Part of having the damn bracelet on me all the time is being able to check sit for progress as the day passes! Been buggy lately - fix this!

William Pugh · 8 May 2016 - 03:27
· · Firefox 46.0 on Windows

my up 3 hasnt updated since 1300 either. syncs and crunches numbers but nothing else

Christina Zoellner · 8 May 2016 - 03:23
· · Chrome 50.0 on Android

Both mine and hubby's have not updated since 12 CST. May 7.

Cindy Newell · 8 May 2016 - 03:04
· · Chrome 46.0 on Windows

My steps have not updated since 1300 today. It says it is syncing and crunching numbers. Any suggestions

Bill Clift · 8 May 2016 - 02:53
· · Chrome 50.0 on Android

Not recording steps since about 1500 hrs today, the 7th of May

Shelly Eaton · 8 May 2016 - 02:47
· · Chrome 44.0 on Android

Me and several of my friends have not synced in about 8 hours. Help!!!!!

Charlotte McCaulley · 8 May 2016 - 02:20
· · Chrome 50.0 on Android

Have not been able to sync for the past 19 hours.

Kirsten Littlewood · 18 April 2016 - 09:12
· · Safari 9.0 on iPhone

Haven't been able too synch since the day before yesterday. MFP info is transferring correctly (ie, app to app), but not sleep or steps. Very frustrating.

Fang Li · 18 April 2016 - 00:25
· · Safari 600.1.4 on iPhone

My up2 stopped counting steps since Friday. It still tracks sleep and shows the battery life. Called helpline and did not get any help. Try soft reset and all other suggested fixes to no avail. Any suggestions? What is the current firmware version? It is almost sarcastic that my app keeps asking me to syn my steps but every syn did not register any steps!

Donna Baker · 19 March 2016 - 18:28
· · Safari 600.1.4 on iPhone

Up24 user and my band will not update due to server issues!

James Stanley · 13 March 2016 - 10:28
· · Safari 9.0 on iPhone

Server trouble! How often do I see this message!! Won't update last nights sleep. Continually tells me it's crunching the numbers, but then gives up. Come on Jawbone, sort your sh_t out. The server issues are so frequent your product is becoming a joke. That's a shame, because when it works, it's great.

Vicki Snider · 12 March 2016 - 23:55
· · Safari 9.0 on iPad

I have not been able to sync all day and this happens much too frequently. I had to attempt to download the new Jawbone update several times before the update was able to complete the download and I have had problems since the update. I am switching to Fitbit and hope their product is more reliable.

Roger Brent McCarter · 12 March 2016 - 23:45
· · Safari 600.1.4 on iPhone

Network not available since 9am est

David Fishman · 12 March 2016 - 23:36
· · Chrome 48.0 on Windows

Site down since 9 AM CST

Jim Hoffman · 12 March 2016 - 23:06
· · Safari 5.1 on iPad

Have morning data back, lost all from this afternoon...

Gloria Dunn · 12 March 2016 - 22:45
· · Chrome 48.0 on Windows

Server seems to be down for a whole day already. Is that true?

MaryRoss Taylor · 12 March 2016 - 22:31
· · BlackBerry Browser 10.3.2.858 on BlackBerry

Has been down all day in Danville, KY

Roger Edwards · 12 March 2016 - 22:31
· · Safari 9.0 on iPad

Keeps indicating network is not available. Does not update information.

Elizabeth Meek · 12 March 2016 - 22:31
· · Safari 9.0 on iPhone

Have not been able to sync since 11.30am today. When will this be fixed?

Linda Mcgregor · 12 March 2016 - 21:44
· · Safari 600.1.4 on iPad

Server has been down all day
Not just for 15 users!

Lois Layne · 12 March 2016 - 21:37
· · Safari 9.0.3 on Mac

server connection down all day, Iphone 6 seep recorded, but not day activities

Paul Heath · 12 March 2016 - 21:17
· · Safari 9.0 on iPhone

I'm getting a bit pissed off at the lack of news... Any eta for a fix ?

Margi Diefenbach Gray · 12 March 2016 - 21:02
· · Safari 9.0 on iPhone

This is getting ridiculous, have lost my steps 3 times this week and today both steps and sleep aren't updating.

Wendy Wright Mose · 12 March 2016 - 20:58
· · Safari 8.0 on iPhone

Fix the problem. This is annoying.

Emily Belmonte · 12 March 2016 - 20:21
· · Safari 9.0 on iPhone

Server down.. Doesn't sync..

Lesley Wehr · 12 March 2016 - 20:07
· · Safari 9.0.3 on Mac

Network is down again. Several functions not available.

Bree Loriau · 12 March 2016 - 20:06
· · Safari 600.1.4 on iPhone

3x my counter has reset to 1000 steps today. I get the message that my steps are being saved but the network is down. Don't trust it and DON'T appreciate having to count manually! Come on a fix this!!!

Jennifer Wilson-Hewitt · 12 March 2016 - 20:05
· · Safari 8.0 on iPhone

I have not been able to have info updated either says service down. I even tried a soft reset. It pairs but nothing else

Tracy Darlington · 12 March 2016 - 19:51
· · Safari 9.0 on iPhone

Getting better but now won't recognise my up move

Judy Castora · 12 March 2016 - 19:28
· · Safari 9.0.3 on Mac

my band syncs steps, did not sync sleep, states the server is unavailable. What do i do?

Nicola Hutchinson · 12 March 2016 - 19:18
· · Safari 9.0 on iPhone

Can't sync anything, becoming all to frequent issue

Cathleen Ditzler Salas · 12 March 2016 - 19:18
· · Safari 9.0.3 on Mac

stupid me instead of checking, deleted and reinstalled app, figured it was my phone, it's like half the app is working but not updating the tracking part... no syncing only 10 people yeah right

Cathy Harry · 12 March 2016 - 19:13
· · Safari 9.0 on iPad

Won't sync, states it's offline.

Sparrow-Family Jessica-Shayne · 12 March 2016 - 19:06
· · Safari 9.0 on iPhone

App network not working! Won't sync at all today

Lesley Cook · 12 March 2016 - 18:43
· · Safari 9.0 on iPad

Down all day, just when I was really getting into it. Pah!

Kristian Silbvers · 12 March 2016 - 18:17
· · Safari 9.0 on iPhone

Connectivity drops all the time. In between extremely slow. Using IPhone 6 wifi to a 100 mbit fiber...

Jim Church · 12 March 2016 - 18:11
· · Safari 9.0 on iPhone

It's down for lots more then 10 people. Check comments @jawbonesupport

Deb Ryley · 12 March 2016 - 18:05
· · Safari 9.0 on iPhone

Network unavaible - server problem UGH!

Tracy Darlington · 12 March 2016 - 18:02
· · Safari 9.0 on iPhone

It's down
All I ever seen to have is trouble with this so regardless of server status for you
It is not working

Christina Toulouse · 12 March 2016 - 17:59
· · Safari 9.0 on iPhone

It's down.... Again!

Tracy Lowe Carney · 12 March 2016 - 17:35
· · Safari 9.0 on iPad

Jawbone not updated any info since 11.00 am and just get message server trouble. Any ideas when it will be back up??

Tammy Leach · 12 March 2016 - 17:33
· · Chrome 48.0 on Windows

Server down!! Cant sync!!

Carole Williams Bomar · 12 March 2016 - 16:52
· · Safari 9.0.3 on Mac

Server down, please update everyone about outage!!!!!!!!!

Donna Snoke · 12 March 2016 - 15:50
· · Chrome 48.0 on Windows

my up 3 will not update this morning. Keeps saying network unavailable.

Ronda Scheerer · 12 March 2016 - 15:45
· · Safari 9.0 on iPhone

Server down for me this morning as well.

Yuxin Guo · 12 March 2016 - 15:30
· · Safari 9.0 on iPhone

Haven't been able to sync today. It's getting really annoying nowadays, the server is often down and unreliable.

Debbie Bennett · 12 March 2016 - 15:22
· · Chrome 48.0 on Windows

App says website down. Synching but not updating

Nina Tomlinson · 11 March 2016 - 17:34
· · Safari 9.0 on iPad

My jawbone3 up won't sync today. I have tried a number of times and for the 1st time it bounces me out of the app.

Daria Orlova · 22 February 2016 - 21:39
· · Safari 9.0 on iPhone

Server is down again.. Can't sync anything second day.

Tammy McLean · 22 February 2016 - 07:33
· · Safari 9.0.3 on Mac

My up app is unable to display my synced info as it says your servers are down at the moment.

Lesley Wehr · 20 February 2016 - 23:27
· · Safari 9.0.3 on Mac

And it is down again.

Lesley Wehr · 19 February 2016 - 21:30
· · Safari 9.0.3 on Mac

UP server is down again.

Natalie Dekker Windell · 3 February 2016 - 20:18
· · Internet Explorer 11.0 on Windows

Yip looks like Jawbone website clearly has issues. I am very disapointed as i received my Up2 yesterday and i cannot link to my medical aid provider of Myfitnesspal App :-(

Christina Toulouse · 29 January 2016 - 00:51
· · Safari 9.0 on iPhone

Network is down again. Posting my workout 5 times to team members. This is happening way too much!

Lesley Wehr · 28 January 2016 - 23:37
· · Safari 9.0.3 on Mac

Server down again.

Anita Cribb · 22 January 2016 - 22:21
· · Safari 9.0 on iPhone

My new iPhone 6s is not pairing with my up band. I have tried everything that has been suggested but to no avail. Please help - I don't want to lose all my data as I've had it for 3 years

Scott Eaton · 17 January 2016 - 13:25
· · Chrome 47.0 on Windows

The Jawbone site and app is working but it's not syncing anymore with my Weight Watchers site. it was fine till Friday night when the Jawbone server went down. Now the server is up but nothing it tracking. Had over 15,000 steps yesterday and E-tools says last synced a day ago.

Patricia Stamp · 16 January 2016 - 15:42
· · Safari 9.0 on iPad

The network/app is still down in Southern California. And this morning it didn't give me credit for all my step from yesterday. As if I didn't hit my goal! Agh!!!

Kris Campea · 16 January 2016 - 12:48
· · Safari 9.0 on iPhone

Just connected. Yesterday's data was not lost!

Sara Hawes · 16 January 2016 - 03:33
· · Safari 9.0 on iPhone

LOST data. not syncing since 4 pm EST. deleted and reinstalled app. initially showed accurate 15,000 steps then minutes later went back to 6,500 WTH?!???

Dehi Hsiung · 16 January 2016 - 03:09
· · Firefox 43.0 on Windows

Lost several hours of data today
Will it ever be restored?

Frank Tucker · 16 January 2016 - 03:05
· · Safari 9.0 on iPad

Still won't connect!

Curt Pflaumer · 16 January 2016 - 02:56
· · Firefox 43.0 on Mac

I have been getting network unavailable for at least six hours now. Can't see any of my steps or food entered this afternoon.

Kris Campea · 16 January 2016 - 02:43
· · Safari 9.0 on iPhone

I'm having network issues, too. The app will track steps while the app is open, but once the app is closed, all steps are lost. This sucks.

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