website not working? Is it down right now? Server Status Check screenshot
HuggiesWebsite Name:
www.huggies.comURL Checked:
Response Time:
Last Down:
Checking Huggies
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Huggies Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
06:5218.78 ms. 
04:0718.88 ms.
15:4018.2 ms. 
08:1318.01 ms.
23:3018.76 ms. 
19:0418.86 ms.
12:1421.94 ms. 
01:4019.26 ms.
08:3921.65 ms. 
18:1820.08 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:47

We have tried pinging Huggies website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Huggies - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Sarah Timony · 29 October 2015 - 20:55
· · Chrome 46.0 on Android

Wtf I've had an invalid email error for months! Yet I can get promotion emails from Huggies!

Courtney Hawthorne · 17 September 2015 - 14:53
· · Chrome 34.0 on Android

Why is the log in page telling me my email format is invalid! I hate this site!

Kieona Coleman · 12 September 2015 - 07:51
· · Chrome 44.0 on Android

I'm do irritated with this site! I just want to enter my rewards points and this site is making it impossible to do so.

Raeanne Monson · 15 July 2014 - 16:13
United States · Time Warner Cable · Firefox 30.0 on Windows

site is down i cleared the cookies and everything....

Priya Bansal-Agarwal · 18 June 2014 - 11:13
Canada · Bell Canada · Chrome 37.0 on Mac

I have been trying to log in since Jan 2014 and haven't been able to. Talked to Kimberly-Clark and the person on the other end was totally clueless and argued that the site works just fine. I too have lots of reward points I want to enter... this is really really frustrating! VERY ANNOYED. I have tried Firefox, Safari, Google Chrome, Internet Explorer... :(

Cindy Westmoreland · 30 April 2014 - 12:25
United States · AT&T U-verse

Can't log in

Camila Ponce · 17 February 2014 - 22:10
United States · Time Warner Cable

What is going on ? I can't log in

Nickiee Lawson · 16 February 2014 - 16:21
Canada · Bell Canada

The Huggies website is so slow! At first I thought it was just my computer, but everyone else seems to be complaining about the same issue. All I what to do is enter my rewards codes! UGH!

Tiffany Foote · 28 January 2014 - 18:06
United States · CenturyLink

I've been trying for months to redeem my points and it never works. I can't even sign in. It takes me to an error page.

Trish Perfect · 18 January 2014 - 16:11
United States · Bright House Networks

Been dealing with this site for 1 year and it stinks, the very worst site I have ever, ever, ever encountered. NOT BUYING ANY MORE HUGGIES!!!

Kyle Hollingsworth · 15 December 2013 - 11:57
United States · Time Warner Cable

I think huggies doesn't care about their rewards site. They give a few measly points for the money you spend and then they give you a chance to win something big by using those points. I think they just use this as a gimmick and their site seems to be proof.

Mallory Stout · 20 November 2013 - 05:42
United States · AT&T Internet Services

Can't enter points it says temporarily unavailable & its been since 2am

Marcus Winters · 4 November 2013 - 18:40
United States · Clear Wireless

logging on send me to a white error screen have a box full of rewards can redeem them call office

Lee Taylor · 19 October 2013 - 11:01
Canada · Canaca-com

The new site prompts me to add new info and wont let me submit any rewards codes until I do. But when I have done so and click submit it freezes on the loading icon. I have made several attempts with the same result over the last couple months. Very frustrating.

Kim Reimer · 3 October 2013 - 20:33
Canada · Shaw Communications

Ive been trying for months to submit my rewards codes and I can't even get on the website. When I can and enter my codes it doesn't seem to redeem them...this is starting to really make me mad and I may just switch to Pampers!! GRRR fix it already!!

Oneofakind Geminii · 27 September 2013 - 02:25
United States · Time Warner Cable

any password i use says invalid password!! im angry

Ross Conroy · 21 September 2013 - 16:55
United States · Time Warner Cable

Site is running extremely slow and won't all me to enter any of my rewards points. It doesn't even seem to recognize that I've clicked submit.

Abigail Brown · 5 September 2013 - 08:05
United States · AT&T U-verse

I have so many rewards points to redeem and after the system shut down last night I expected to be able to do so... but the page takes so long to load it times out and then makes my points un-redeemable... grrrrrr I'm about done with this f***ing site

Lupita Donez Polite · 4 September 2013 - 23:14
United States · Time Warner Cable

It won't let me reset my password for nothing. This is lame.

Joan Conrey-Sause · 13 April 2013 - 09:00

I sign is as usual and nothing happens. appers to be frozen, seems to occur randomly. sometimes i get on no prob, other times cant get on for days. Very frustrating!! whats up???

Kristen Kum · 7 March 2013 - 11:31

Been trying to sign up for an account, and it won't let me... getting really annoyed cuz I have lots of points to redeem...

Kayla Ferrell Landin · 1 March 2013 - 08:37

I tried Google Chrome and it finally let me log in.

Kristin Taphorn · 28 February 2013 - 23:11

I cannot log in. What is going on?

Kayla Ferrell Landin · 25 February 2013 - 13:22

Won't allow me to log in either. For months now. Highy annoyed.

Heather Henson · 13 September 2012 - 21:06

Website does not allow login... has been this way for weeks now

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