website not working? Is it down right now? Server Status Check screenshot
HostPapaWebsite Name:
www.hostpapa.comURL Checked:
Response Time:
Last Down:
Checking HostPapa
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HostPapa Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
15:0510 ms. 
17:2716.82 ms.
21:098.91 ms. 
08:308.13 ms.
13:279.43 ms. 
16:599.39 ms.
21:168.66 ms. 
15:1510.21 ms.
02:137.56 ms. 
03:158.82 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:52

We have tried pinging HostPapa website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access HostPapa - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Josh Marsden · 3 July 2016 - 09:32
· · Chrome 43.0 on Mac

site constantly fails to load, works one min then its wont load the next. im moving hosting companies

Faisal Ebrahim · 24 June 2016 - 11:59
· · Chrome 51.0 on Windows

Hostpapa Sucks,

I am using the host from 3 months now at first they were good but I knew their support sucks and read about it a lot on web. But just 4 days back they suspended my website and send me txt file of just hyperlinks of my pages saying that my website was under DDOS attack and they suspended my account and If I need to reactive my website I need to subscribe to cloudflare their affiliate service company security services. I know it’s just an upsell strategy my website is on unique admin link and difficult or impossible to be hacked. Anyways i subscribed to cloudflare paid service and send them the proof but after that they told me I need to subscribe to their vps and they will help me put my files on server and my website will be reactivated. I told them I cannot afford that I am just a non-profit tech blogger and run just a personal website. They told me they want me to put the malware removal service pro and they will clean my files and reactive my website. Now 4 days still my website is down and the support team is worst support I have seen in my life for chat we have to wait for hours , once I waited for 5 hours and phone they never pick US line and want you to record or leave message for call back , which they will never do.

The person on the support chat will copy and paste same words again & again,
I can see that Ticket #2424497 is open with our admins and they are working on it, you will soon get an update on this on your registered email address.
Meanwhile your patience are appreciated.

I just want my website up, and will keep you guys

Lee Hayward · 2 June 2016 - 16:50
· · Firefox 46.0 on Windows

Signed up this morning for the 3 year package. Have not been able to log in for over an hour, both their and .com business sites are down. Phone tech support and had a 10 minute argument with a guy who couldn't speak English very well, let alone understand what I was asking him. I remember why I stopped using this company 5 years ago. They just go from bad to worse!

Jeremy Lee · 16 May 2016 - 05:08
· · Chrome 50.0 on Windows

THey should use those IT Monitoring System like NetGain Systems where they can monitor and prevent downtime with zero downtime. This affects the customers hosting on them. I have an account with Hostpapa but am not satisfied with the service. Only 1 man show companyt. Support is super slow.

Rick Marchand · 7 May 2016 - 02:00
· · Chrome 50.0 on Windows

Cannot access Webmail... keeps timing out.

Karlee Gould · 29 April 2016 - 13:42
· · Chrome 49.0 on Windows

cant connet to emails or via ftp

Sheila Howes · 10 April 2016 - 14:27
· · Chrome 49.0 on Mac

No emails coming through - asking for password, but unable to verify it.

Katie Saunders · 14 March 2016 - 17:09
· · Firefox 44.0 on Mac

There seems to be no mail coming through and they aren't answering my support ticket

David Sales · 13 March 2016 - 12:41
· · Firefox 45.0 on Windows

My emails have suddenly stop working today but my website is OK. Are there any outages going on at the moment?

JH Doumbe · 2 January 2016 - 22:20
· · Safari 9.0.2 on Mac

I can't access to website hosted by HostPapa since this morning. I have tried to contact them, but i got no answer and the support is offline!

Matt Cola · 11 November 2015 - 07:05
· · Chrome 46.0 on Windows

Host papa down, 11-11-15 6pm

Mark Blades · 4 July 2014 - 23:09
United Kingdom · BT · Chrome 35.0 on Windows

my site has been down intermittently over the past 2 weeks. Now it's completely unreachable!

Elixir - the world's No1 anti-ageing magazine · 4 July 2014 - 09:08
United Kingdom · TalkTalk · Safari 7.0.4 on Mac

I've had a problem today - error message saying the website had exceeded the limit and the site is very slow loading at this moment

Jerry Nairn · 28 April 2014 - 15:59
Australia · Telstra Internet

have not been able to access 3 of my sites hosted by Hostpapa for 12 hours now

Mirna Goacher · 26 March 2014 - 08:21
United Kingdom · BT

My website is not working for over an hour - I get 500 Internal Server Error. It seems like PHP not working. Another website is OK (this is not using PHP)

Carol Drumm MacDonald · 23 February 2014 - 12:52
United Kingdom · Sky Broadband

Anyone got a problem with HostPapa right now - UK time 20:52?

Kelly Shakespeare · 19 February 2014 - 22:52
New Zealand · Orcon Internet

Anyone else having issues with their hostpapa site right now? I have NOTHING. Not a goodl ook!

Ian Anderson · 25 August 2013 - 06:15
Norway · Get AS

Site has been down since 0600 Friday 23rd of August!! Is it even possible for a server to be down that long! Are they waiting for a fedex parcel or what! Shall I stay with Hostpappa.. what do you think?

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