website not working? Is it down right now? Server Status Check screenshot
Home DepotWebsite Name: Checked:
Response Time:
Last Down:
Checking Home Depot
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Home Depot Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
02:480.96 ms. 
18:440.98 ms.
22:290.92 ms. 
03:130.95 ms.
09:530.93 ms. 
12:082.08 ms.
15:400.9 ms. 
18:321.19 ms.
20:550.95 ms. 
00:382.47 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 10:10

We have tried pinging Home Depot website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Home Depot - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
Chris Duggan · 18 July 2016 - 18:06
· · Chrome 51.0 on Windows

Can add items to cart but unable to check out

Valerie A Lockard · 28 June 2016 - 00:14
· · Chrome 51.0 on Windows

You can add to cart, but not checkout. Rebooted computer to no avail,

Rhonda Bostic · 10 June 2016 - 15:11
· · Internet Explorer 11.0 on Windows

I've been trying to access the Home Depot website via desktop at work, home and my phone for 2 response. I live in Detroit MI. What's going on?

Jack N Jackie · 23 May 2016 - 04:11
· · Chrome 50.0 on Windows

Haven't been able to do online checkout all day...keep being told
try again later

Bob Ortiz · 6 May 2016 - 08:50
· · Chrome 50.0 on Mac

Website still doesn't work from the Philippines. Error message: Access Denied

You don't have permission to access "" on this server.
Reference #18.16534eca.1462523553.8e7c156

Clixsense - free online money 100% · 1 May 2016 - 07:39
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong ....

Elizabeth Robin · 9 April 2016 - 20:35
· · Safari 8.0 on iPhone

Was at Home Depot an hour ago (3:30 PM EDT/ April 9, 2016) and same problem in our local store. They did announce occasionally that they could only accept cash. After reading below, it seems that their credit card system goes down quite often. Hopefully, they get the problem resolved soon.

Jack Fredregill · 9 April 2016 - 19:49
· · Safari 9.0 on iPhone

Was told their computers are down nationwide no credit cards can be used anywhere

Chris Doeller · 9 April 2016 - 19:14
· · Firefox 45.0 on Windows

Just home from Dundalk MD Home Depot 4/9/16. After an hour of working my way through the aisles and avoiding the merchandise filling the path and large number of "associates" who were being very friendly, when approaching the check out all computer systems were down and they could only take cash. I bailed.
Home depot is an OK place and I use it when needed, but they like most retaiers are interested in maximising profit every second of every day. Too much mechandise on the floor- in the path of customers, Each store has a different layout which slowdown
customer progress. Flash mobs of clerks who are nice, but often seem clueless as to their products.

Diana Trafeli Wallach · 6 April 2016 - 21:51
· · Safari 5.0.6 on Mac

are you kidding me...a company this large is having server problems...terrible...just terrible...wonder who the server is that can't get the job done...they should be fired!!!

Lynn Witt · 16 March 2016 - 19:07
· · Chrome 49.0 on Linux

Can get login window, but activity monitor just spins forever. This has been going on for quite a few days from my own experience.

Angela Clements Cattell · 11 March 2016 - 20:13
· · Safari 5.1.9 on Mac

I can only imagine how much business Home Depot is losing! I can access the website, but cannot check out! Could not even get someone from chat to respond. I will give it a few more minutes, otherwise I will buy from another store. Getting tired of website problems!

Elisha Charpentier · 9 March 2016 - 22:20
· · Chrome 48.0 on Windows

I can't check out---paypal doesn't work and when I enter a new credit card, it is not going through either.

Rick Mathes · 7 March 2016 - 20:07
· · Firefox 44.0 on Windows

Site not down but unable to login to checkout.

Ed Evans · 26 February 2016 - 17:22
· · Chrome 48.0 on Mac

Home pages and broad category pages load but NOTHING ELSE!!

Ed Evans · 26 February 2016 - 17:20
· · Chrome 48.0 on Mac

Not working properly. The main product category pages load but not when you drill doen to specific products. The shopping cart keeps freezing or loads with blank page.

Florence Morrison Almon Taylor · 26 February 2016 - 09:33
· · Internet Explorer 9.0 on Windows

site up but can not access any thing

Karen Johnson · 18 February 2016 - 00:09
· · Safari 7.0 on iPad

Service down on I Pad Safari with ATT service provider in St.Louis, Mo

Ian Seth Agawin · 16 February 2016 - 07:45
· · Chrome 48.0 on Mac

I'm getting this error message..

You don't have permission to access "" on this server.
Reference #18.4dae6a7c.1455606075.32c17594

Mehran Ghodratnama · 7 February 2016 - 14:52
· · Chrome 48.0 on Windows

Fails to load!

Marie Foley · 11 November 2015 - 20:50
· · Chrome 46.0 on Windows

Can't make a payment- none of the links are working...

Wesleine Potter · 4 November 2015 - 18:24
· · Chrome 46.0 on Mac

site is down

Anna Carbone · 26 October 2015 - 06:50
· · Chrome 46.0 on Windows

october 25, 2015 Home Depot Canada - Page not found

Tim Allen · 22 October 2015 - 13:26
· · Chrome 46.0 on Windows

Aint workin

Nicholas Paul Roubal · 18 June 2014 - 09:18
United States · Costco Companies · Chrome 35.0 on Mac

Says "under maintenance" and auto refreshes every 5 seconds to try to reload the page.

Teresa Whitaker · 18 June 2014 - 09:04
United States · Kansas Fiber Network · Chrome 35.0 on Windows

Site is undergoing maintenance... cannot shop at all.

Scott Booth · 27 May 2014 - 18:47
United States · Time Warner Cable · Chrome 35.0 on Windows

can't add items to cart or click on and view certain items

Kellie Leeves · 21 April 2014 - 16:14
United States · Suddenlink Communications

never can checkout or search on homedepot website

Megan Lee Nelson · 2 April 2014 - 18:00
United States · SRT Communications

The shopping cart won't work, therefore I can't purchase anything.

Copen Kendrick · 15 March 2014 - 04:41
United States · Comcast Cable

Yes it is. I can pull up my schedule but I am unable to see my attendance view my availability or preferences or any of the other options located above the schedule. I need to update this immediately and have tried for weeks now. I need to have access to these options to avoid schedule conflicts. Please advise!

Raymond Swanson · 13 March 2014 - 15:03
United States · AT&T U-verse

Got a holiday "oops" page now.

John Hoffman · 13 March 2014 - 14:47
United States · AT&T U-verse

totally broken after the home page

Jackie Cheng · 13 March 2014 - 14:36
United States · The Rockefeller University

Can only view main page. Can't view any items. Takes you to a brown screen. this sucks.

Pat Slack · 13 March 2014 - 14:10
United States · Comcast Cable

definitely not working right now... can't get anywhere but the home page

Ivan Vazquez · 6 March 2014 - 09:36
United States · Cox Communications

Can't place an order right now. Down.

Ed Russakoff · 10 February 2014 - 09:53
United States · Verizon Internet Services

sometimes i can get on and sometimes i get redirected to mexican site

Kenyon At Work · 24 December 2013 - 12:21
United States · Cox Communications

Keep getting blank, gray screen - even tho this site says its "up"...

Dustie ONeill Galasso · 25 October 2013 - 09:34
United States · Atc Communications

Home Depot site has been down for me for about 2 months, when are they ever going to fix it?

Nicholas Jamelski · 23 October 2013 - 21:51
United States · Time Warner Cable

site is down :(

Daniel Gonzalez · 9 October 2013 - 14:56
United States · University of California - Office of the President

home depot site is down. Blank screen when done loading

David Buckles · 3 October 2013 - 10:34
United States · Windstream Communications

Server not found - Seriously...

Michael Hirsch · 16 September 2013 - 08:20
United States · Comcast Cable

Home Depot is down... blank screen after load

Lisa Brock Warteman · 8 August 2013 - 12:26
United States · CenturyLink

You can look at items on a page, but if you click on one individual item, it just says "connecting" and will not load anything.

Mikey Browne · 23 July 2013 - 20:49
United States · Frontier Communications appears to be down and even when up I can't access my shopping cart appears to be a big problem for others too

W. Ryan Jones · 11 July 2013 - 09:29
United States · CenturyLink

i keep getting redirected to

Raymond Westcott · 19 June 2013 - 13:32
United States · AT&T Services

The site appears to be up, but I can't access my shopping cart to check out.

Pamela Chance · 23 May 2013 - 15:23
United States · AT&T Internet Services

cannot place orders after reaching web site

Carol A Montgomery · 6 May 2013 - 16:11
United States · Comcast Cable

It is down for me, using Chrome and/or IE.

Donald Gordineer · 11 February 2013 - 14:40
United States · Verizon Internet Services

the web pages have not loaded correctly for at least a week

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