website not working? Is it down right now? Server Status Check screenshot
GoToMyPCWebsite Name:
www.gotomypc.comURL Checked:
Response Time:
Last Down:
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GoToMyPC Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:4615.49 ms. 
13:2817.22 ms.
17:1717.12 ms. 
04:2415.62 ms.
11:1916.35 ms. 
16:3217.2 ms.
05:1718.4 ms. 
13:5817.87 ms.
16:5617.22 ms. 
19:4719.22 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 08:26

We have tried pinging GoToMyPC website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access GoToMyPC - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Alexander Carr · 26 June 2016 - 20:12
· · Chrome 51.0 on Windows


Kelvin Park · 20 June 2016 - 16:57
· · Chrome 51.0 on Windows

get help now @ 1-844-444-0101 gotomypc help support

Holt Irby · 20 June 2016 - 16:46
· · Chrome 51.0 on Windows

changed my password 6/19/16 was accepted now 6/20/2016 no access ???

Selena Martinez · 18 June 2016 - 18:46
· · Chrome 51.0 on Windows

you may try their number 1 855 770 779O

Abbie Wojcik · 17 June 2016 - 20:35
· · Firefox 47.0 on Windows

Can't open this web-site. All others are fine

Andrea Jazmin Ayala Bonzi · 17 June 2016 - 17:49
· · Chrome 51.0 on Windows

apparently some comcast clients cant not connect, b I use Time Warner and still cant not connect...

Laura Morland · 17 June 2016 - 04:16
· · Chrome 51.0 on Windows

I'm not able to get on! At first I got as far as launching the citrix app, but then wait, wait, wait.... I re-booted my computer, and now I can't even get onto the website!

Rhonda Moyer-Noda · 26 August 2014 - 09:00
United States · AT&T U-verse · Firefox 31.0 on Windows

Hard to work without being able to connect to my remote computer... How long will GoToMyPC be down?

Jaime Sastre · 17 July 2014 - 11:04
Canada · Videotron Ltee · Internet Explorer 8.0 on Windows

Haven't been able to connect for the last hour or so for Online course.. :-(

Melissa Lane · 11 June 2014 - 15:52
United States · Time Warner Cable · Firefox 30.0 on Windows

Can't connect for the last hour. It is 6:51PM now on 6/11/14. I think it is down. Tried calling and was on hold for 15 min and just hung up - assume plenty of people calling. Is the system down for anyone else?

Gary Pekoe · 11 June 2014 - 11:59
United States · Time Warner Cable · Firefox 29.0 on Windows

Not working from any browser...

Angie Quick Harris · 22 April 2014 - 06:51
United States · Comcast Business Communications

Anyone else having trouble connecting with gotomypc this morning?

Charlene Sutherland · 17 March 2014 - 11:40
United States · Cox Communications

cant connect go gotomypc

Alex Wood · 29 August 2013 - 04:01
Russia · AKADO-Stolitsa JSC

Try this. Ammyy Admin is a powerful multi-task solution for remote desktop sharing, remote computer administration and distance learning from any location in the World.

Rob Vigors · 20 July 2013 - 03:12
Luxembourg · Ses Astra

unable to reach the opening web page on either a PC or a Mac - Have also tried using another base station computer that is hard wired to the net to no avail?

Garrett Mikey Nimmo · 14 January 2013 - 17:00
· is not working at all, can not even get the site to load... what the heck...

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