website not working? Is it down right now? Server Status Check screenshot
First Niagara BankWebsite Name:
www.firstniagara.comURL Checked:
Response Time:
Last Down:
Checking First Niagara Bank
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First Niagara Bank Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:348.65 ms. 
08:308.54 ms.
06:099.33 ms. 
17:2735.21 ms.
11:458.25 ms. 
15:5811.82 ms.
22:118.69 ms. 
04:227.36 ms.
08:567.3 ms. 
02:419.04 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:46

We have tried pinging First Niagara Bank website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access First Niagara Bank - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Phil Markert · 7 December 2015 - 03:14
· · Chrome 45.0 on Windows

Android App access is down

Mardy von Harten · 16 March 2014 - 22:56
United States · PenTeleData

I can't log in to my First Niagara Account... a message comes up about a problem with their security certificate

Sharon Beach · 1 January 2014 - 14:22
United States · Time Warner Cable

Can not get into my accounts, it lets me login, but I am unable to transfer funds, keeps giving me an error message.

Nancy Meade Ives · 3 December 2013 - 08:53
United States · MetroCast Cablevision

Okay I just got off the phone with them. They were having system errors so they had to take the online banking down. They hope to have it up earlier this afternoon.

Nancy Meade Ives · 3 December 2013 - 08:44
United States · MetroCast Cablevision

Yes, they have been down all morning. I'm on hold with customer service. I have been on hold for quite a while.

Sharon Brown Gauger · 3 December 2013 - 08:41

A lot of people having withdraws from 12/3/2012 that are being withdrawn again today. Bank withdrew $177 worth of charges that I made last year! Came out again last night.

Robert Myers · 3 December 2013 - 07:27
United States · UPMC

Appears that the online banking is down with the claim that it is for maintenance. The website is up but when you try to log onto your account you get the message. The Iphone app also appears to be having a problem connecting.

Heather Jordan · 3 December 2013 - 06:34
United States · Time Warner Cable

I can't get on either. There was no warning about it, or even a notice on the site.

Lynn Manning Loomis · 3 December 2013 - 05:58
United States · Time Warner Cable

I think it's odd that there was no warning of maintenance..

Service Notice:
First Niagara Online Banking is currently unavailable due to maintenance updates. If you need assistance during this time, please call our Customer Contact Center
at 1-800-421-0004 Weekdays 7am-8pm and Weekends 8am-4pm. Thank you for your patience.

Jenn Wertz · 22 October 2013 - 10:38
United States · Clear Wireless

Major problem for me right now...

Kristine Warfield Mirsky · 30 March 2013 - 09:49

website down

Valerie Rogers · 22 March 2013 - 14:37

trying to pay a bill yesterday and today. hope they won't charge me the $25 late fee tomorrow!!!

Pattie Basil · 6 March 2013 - 01:53

Cant get on my acct

Loretta Yobst · 2 March 2013 - 06:12

down cannot use at all

Mary Beth Perini · 1 February 2013 - 06:04

I had a lot of trouble signing in today, but it finally came back. Very slow.

Nathaniel Senderoff · 3 November 2012 - 04:09

trying to get on to website and has been down all morning

Mary Louise Wyrick · 18 October 2012 - 08:42

I can't log in

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