website not working? Is it down right now? Server Status Check screenshot
FileHippoWebsite Name:
www.filehippo.comURL Checked:
Response Time:
Last Down:
Checking FileHippo
Please wait while we check the server...
FileHippo Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
11:210.69 ms. 
06:250.94 ms.
07:290.57 ms. 
08:120.97 ms.
11:220.56 ms. 
02:461 ms.
10:510.95 ms. 
14:120.63 ms.
13:410.58 ms. 
02:281.01 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:46

We have tried pinging FileHippo website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access FileHippo - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Cathy Hugg · 21 February 2016 - 16:26
· · Firefox 44.0 on Windows

I get the following message trying to run FileHippo in Firefox: Error, Object reference is not set to an instance of an object.

David Williams · 20 February 2016 - 23:17
· · Chrome 46.0 on Windows

I get the following message trying to run FileHippo in Windows 10 (Microsoft Edge) Error : Object reference is not set to an instance of an object.

Susan Crawford Lucero Carpenter · 20 February 2016 - 16:35
· · Chrome 48.0 on Windows

Update Checker Error
Error: Object reference not set to an instance of an object.

Renee Gregoire · 4 February 2016 - 19:06
· · Firefox 43.0 on Windows

Page is saying 404 error. Not working today

Ali Raza · 19 August 2014 - 03:48
Kuwait · Viva Kuwait · Chrome 36.0 on Windows is down right now in middle east, loop, timeout

Satyadev Sharma · 8 February 2014 - 06:04
India · BSNL

I greatly appreciate file hippo. File hippo is very helpful is providing soft wares tanks for sits.

Chioma Chilaka · 6 September 2013 - 01:23
Nigeria · Gateway Telecoms Integrated Services Limited

bad request is all i get

Mike Walter · 9 August 2013 - 07:45
South Africa · WBS

Still not working, Bad Request is all I get

Cristiano De Pasquale · 9 August 2013 - 04:35
Italy · Insiel- Informatica per il sistema degli enti loca

Still getting the same error... 400 bad request

Sheila Russell Gavin · 24 July 2013 - 17:08
United States · Tranquility Internet Services

Keep getting mssg that the service is unavailable!!

Paul JR Bastings · 24 July 2013 - 16:02
Belgium · Belgacom Skynet

FileHippo again down! What is wrong with the company. I use FileHippo for years now and before there was never a problem.

Cristiano De Pasquale · 23 July 2013 - 00:51
Italy · Insiel- Informatica per il sistema degli enti loca

400 bad request from 2 days

Peter Blaise · 1 July 2013 - 06:03
United States · Cox Communications

I run the local Filehippo updater client and get a response page listing programs to update, but any click through to actually go to an update page for any program gets "... The service is unavailable. ...", and any other attepts to load a Filehippo page directly gets the same "... The service is unavailable. ..." Monday, July 1, 2013 9:02 a.m. EST

Anita Lichtenegger · 29 June 2013 - 14:37
United States · AT&T U-verse

Cannot view file hippo in Firefox 22. It will display properly in Internet Explorer.

Myles Twine · 14 June 2013 - 09:23
Canada · TeraGo Networks

I can't access file hippo from Firefox (v21), but IE works.

Rama Moorthy · 16 May 2013 - 08:09
India · BSNL

FileHippo is loading, but may be there is server overloads .. and the fileservers are also too slow for connecting .. once connected giving high speed . I got 11 MB/s

downloaded 615 MB file in 58 secs .. from by Hosting services .. and their Leaseweb servers are also looks fine .. FileHippo

Visarn Vichiantong · 6 May 2013 - 16:20
Thailand · True Internet

It is not working

Bobby Smith · 18 March 2013 - 13:39
United States ·

filehippo is not loading on my computer ive tried everything

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.