website not working? Is it down right now? Server Status Check screenshot
DMV VirginiaWebsite Name: Checked:
Response Time:
Last Down:
Checking DMV Virginia
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DMV Virginia Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
19:4960.52 ms. 
01:5118.98 ms.
21:0625.22 ms. 
11:3420.51 ms.
21:0220.23 ms. 
05:5418.76 ms.
14:1119.01 ms. 
18:2618.3 ms.
04:0518.95 ms. 
12:5318.57 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:39

We have tried pinging DMV Virginia website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access DMV Virginia - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Tisha Veale · 12 August 2016 - 16:42
· · Chrome 52.0 on Windows

Why report a issue when it is apparently the same issue that you guys aren't trying to fix. Smh why have the website if you can't even do a simple transacation on it. So annoying to keep getting the W0052 error message.

Kara Penny · 9 August 2016 - 05:55
· · Safari 9.0 on iPhone

DMV Now won't let me replace my license online

Lee Spencer · 4 August 2016 - 15:23
· · Safari 9.0 on iPhone

Can't log in

Stephen Cummins · 17 July 2016 - 01:03
· · Chrome 51.0 on Windows

Error W0054? Why can't I log in?

Debra Griffin Keyes · 13 July 2016 - 21:52
· · Safari 9.1.1 on Mac

Can't get on the site using my license # or ss# - keep getting error message W0052.

Danielle Holmes · 27 June 2016 - 22:51
· · Internet Explorer 11.0 on Windows

Keep getting error code W0052! I tried logging in with my SSN and my Driver's License number and get error W0052 every time! So annoying!

Galway Jeff · 27 June 2016 - 14:48
· · Firefox 47.0 on Windows

DMV Now will not let me re-register my vehicle. Have spent 20+ minutes to unlock my account although the site did not say anything about being locked out. After setting up my pin, then was able to login, but not able to get to the page for registering my vehicle for another year.

Alison Gallup · 26 June 2016 - 15:35
· · Chrome 46.0 on Windows

Attempting to log on- receiving Error Code W0052. Very frustrating!

Cathy DiMaria · 23 June 2016 - 12:55
· · Chrome 51.0 on Windows

Can not log in get runtime error

Sara Glass · 13 June 2016 - 18:54
· · Chrome 51.0 on Windows

unable to log in. keep getting error W0052

Chrissy Jackson Gier · 10 June 2016 - 13:08
· · Chrome 51.0 on Windows

Can't log into DMV account. Says "runtime error"

Thomas Fleetwood Garner · 31 May 2016 - 13:04
· · Chrome 50.0 on Windows

Log-in broken: Error code W0052!

John Coleman · 26 May 2016 - 19:24
· · Firefox 46.0 on Windows

I get all the way to paying for a 2 yr vehicle registration renewal and then get a runtime error

Carol Rosemond Williams · 26 May 2016 - 17:27
· · Chrome 50.0 on Windows

Daughter is trying to renew her registration online and the DMV now site keeps giving her an error message......over and over. I logged into my own account and got the same error. This page is saying it is up and running....but it isn't!

Sunny Matheson · 24 May 2016 - 22:31
· · Internet Explorer 11.0 on Windows

link to Login is DOWN and has been for several days!! "Runtime Error" in '/dmvnet' Application. Have been trying to renew auto registration which expires next week. HELP !!!!!

Vanessa Heggins-Williams · 23 May 2016 - 10:32
· · Safari 9.0 on iPad

Trying to renew my registration keep getting error code woo52

Earl Cristhian Bihis · 1 May 2016 - 06:55
· · Chrome 49.0 on Windows

W0052 We are unable to process your transaction. Please click HELP.
I can't even log in!

Nicole Stephenson · 15 March 2016 - 11:58
· · Safari 8.0.7 on Mac

I have been unable to renew my registration online for the past 2 weeks. The website works fine until I click that specific page.

Tracey Ray · 8 March 2016 - 14:20
· · Safari 9.0 on iPad

Unable to get past first page of login. Error messageW0052

Brian Bury · 3 February 2016 - 23:45
· · Chrome 47.0 on Android

Unable to log online keep getting error message W00052.

Melissa Garnett · 28 January 2016 - 16:34
· · Internet Explorer 11.0 on Windows

Have tried renew my registration for two days and have been unable to do so.

Robert L. Frick · 28 January 2016 - 16:05
· · Chrome 47.0 on Windows

Likewise, I can't renew my registration. I get up to the page before entering a credit card number, and it just churns and finally times out.

Melissa Sullivan · 28 January 2016 - 02:11
· · Chrome 47.0 on Windows

I have been trying to renew my registration all day today with no success. It takes forever to go to next page and in most cases just locks up. Once i did get to where i could pay for it only to have it crash after entering my credit info. I tried calling and was on hold for over 20 minutes then hung up on. Get your act together DMV.

Bill Turnbull · 28 January 2016 - 00:41
· · Chrome 47.0 on Windows

Been trying for 2 days (1/26/17 & 1/27/16) to extend registration on 2 vehicles and the transaction gets to a certain point and then will not go any further. Tried calling and was on for 15 minutes and never got a response. If you go in, it costs you $5 more. Looks like Customer Service could use some work.

Megan Parmele Thomas · 26 January 2016 - 22:39
· · Chrome 47.0 on Mac

It's been down all day.Takes 20-30 minutes to change between pages. I'm just tring to register my car online. It shouldn't take but 15 mins. It's taken me since 10:30- it's now 5:40 pm

Anita Helpa · 26 January 2016 - 20:12
· · Chrome 47.0 on Windows

Unable to renew vehicle registration. Website is very slow and times out or gives me an error message that they are having technical problems.

Traci Crigger · 25 January 2016 - 17:37
· · Chrome 47.0 on Windows

Unable to conduct any online transaction or bring up any online account

Crystal Previti · 3 January 2016 - 14:40
· · Safari 9.0 on iPhone

I tried resetting my pin- just found out they completely shutdown everything from Thursday afternoon.

Larry L Gump Jr. · 10 November 2015 - 18:57
· · Chrome 46.0 on Android

Apparently same issue today......I am unable to conduct ANY online pin based transactions on desktop or mobile Virginia DMV

Jess James McLaughlin · 31 August 2015 - 13:52
· · Chrome 43.0 on Mac

DMV- is having "technical difficulties" with any transaction

Sourabh Aggarwal · 30 August 2015 - 02:28
· · Chrome 44.0 on Windows

Can not able to login to my DMV VA account. Please help

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