website not working? Is it down right now? Server Status Check screenshot
CXWebsite Name: Checked:
Response Time:
Last Down:
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CX Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
11:510 ms. 
18:020 ms.
23:420 ms. 
08:420 ms.
04:570 ms. 
10:220 ms.
15:380 ms. 
05:150 ms.
13:170 ms. 
19:420 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:46

We have tried pinging CX website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access CX - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Nathan Putnam · 31 December 2015 - 14:40
· · Chrome 47.0 on Windows

cx is no more

Cakey Delighty · 9 February 2014 - 23:32
Australia · TPG Internet Pty.

Don't use Cx! After they aquired Fileden, they just lied to the public saying "irrecoverable harddrive failure" and discard everyone's files. What if Cx would do the same thing in the future?

Silvio Martins · 5 September 2013 - 20:13
Brazil · Oi Velox

I had an account there too and when trying to access today what shows up is a popoup screen saying "Goodbye FlieDEN - Helloo" and a link to I wonder if any of older FileDEN customers would pay a nickel to use services. That's not a way of doing business. No respect to the customer. If anyone wants to complain directly whit them you may try calling them. According to these are the contacts for Administrative Contact: Brad Robertson US Phone: +1.6505215750 or Technical Contact: Registercom (Domain Registrar) US Phone: +1.9027492701

Mary Anderson · 31 July 2013 - 10:08
United States · Frontier Communications

My account has also been "closed for maintenance" for three weeks also. I can log in, but can't access or upload any files. I have emailed support for answers twice and no response. Something's up!

Andy Pope · 26 July 2013 - 17:06
United States ·

My account's been "closed for maintenance" for three weeks, meaning none of my stored mp3 files are playing when somebody clicks on the player on my web site. I've submitted three help requests in that period of time, none of which have been answered.

Russell Kynoch · 20 July 2013 - 06:32
United Kingdom · Three

my account has been closed for "maintenance" for a week now so i cant view or upload any music, how long does this "maintenance" normally last??

Nancy Edgar · 28 May 2013 - 05:33

Still can't get into my files. How long does maintenance last, anyway!!!

Airenlaces Airguns · 23 May 2013 - 04:52

Any account of Fileden is down. This problem happens permanently? is service down? does not respond mail? =-(

Tony Fothergill · 12 May 2013 - 03:13

premium customer and no contact from them despite emails - cancelled my premium subscription and relocating

Sue Ellen Fairbanks · 9 May 2013 - 22:11

Still no damn files!!! Maintenance and 3 weeks of lousy non service! Who do we report these thieves to??? My files gone which means theft by this non reliable service!!!

Sue Ellen Fairbanks · 8 May 2013 - 23:23

Fix this piece of crap Fileden or are you cheating the public? Lets get finger out of nose and lets go!!!

Sue Ellen Fairbanks · 6 May 2013 - 16:57

I noticed thier upgrade button works very well! Its a scam I feel!

Sue Ellen Fairbanks · 6 May 2013 - 16:32

Thier Customer Service isnt the only thing that sucks! Its a power play! Thier paying customers yell and its fixed, but remember if you a free customer you have no rights and no service! Time for us to demand a new hosting site just for the American people!!!

Donna DeLong Matthews-Nana · 6 May 2013 - 05:14

There are still MANY issues with FileDen. It tells me my pass word is wrong I request a new one I copy and paste it in and it still tells me its wrong. My embedded music will not play on my site, have tried with Chrome and IE and of course there is no customer support. What exactly are we supposed to do. There is no update on Face Book page there is nothing on the sight it self and emails have always gone unanswered. Even no response to a private message on Facebook. Just a small piece of unsolicited advice. Customer Service will make or break ANY company and right now your CS sucks...

Kim Taylor · 5 May 2013 - 14:20

Fileden just sucks, period. No customer support whatsoever. No communication with users. I am going to switch to Kiwi6.

Lesa Gay · 4 May 2013 - 21:02

I am seeing that filden is now up but none of my music has come back to my site. Can someone please tell me how to reach someone there to ask what to do. I don't understand what the above is telling me to try to total refresh page and etc. I tried to reset password but that will not let me in, just keeps giving me new password emails. I had saved all of my fileden coding. Now that is telling me I am denied access. Pretty upset. Can anyone give me suggestions.

Cornelius Rathekamp · 3 May 2013 - 15:14

I think FileDen has changed to facebook.
But what about my graphics, my music? There was no information about what happened.

Lesa Gay · 3 May 2013 - 14:45

I use the html coding from Fileden music for all of my poetry. As of right now about 75% of all the work I have done has no sound. One minute sound will be there, and the next time I go to my site it is gone. Really heartbreaking for me. Just went to diagnose problem and they say it has been down to everyone about 14 hours. That is about right because that is the last time my music was playing. Wish they would get things up and going again and stay that way!!!

Nancy Edgar · 30 April 2013 - 04:57

Fileden doesn't give us any notice when they are going to be down. That sucks!

Sue Ellen Fairbanks · 29 April 2013 - 23:01

I think its darn rude and uncourteous for Fileden not to tell us why or if they coming back! Not a way to run a company! Im about to spread the news in FB about this in hopes others leave and we can find an alternative to this site! Thank God I didnt subscribe to it as a pay site!

Gary McCormick · 29 April 2013 - 12:17

does anyone know when it is going to be up again? Or did they close it for good?

Rebecca McGivney · 27 April 2013 - 21:14

I use as an alternate, but it goes down a lot too!

Sue Ellen Fairbanks · 27 April 2013 - 16:09

Does anyone know a better site to send our files? This BS happens too often now!

Abdullah Duman · 27 April 2013 - 11:29

what's with the that's never happened before
believes it is something with online?

Adam Leslie · 27 April 2013 - 08:25

Well. I finally found a nice hosting site, and it's now down for seemingly good.

Brent Williams · 27 April 2013 - 02:29

Damn. No wonder my music isn't playing on the embed...

Nu Mil 3 Design · 25 April 2013 - 10:04

Fileden is down again. This problem happens sporadically.

Elliott Robinson · 12 February 2013 - 12:38

The Fileden website doesn't appear to be down however account creation keeps returning internal server errors.

Shizuko Kato · 6 September 2012 - 13:34
· is down again ?

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