website not working? Is it down right now? Server Status Check screenshot
The Co-operative BankWebsite Name: Checked:
Response Time:
Last Down:
Checking The Co-operative Bank
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The Co-operative Bank Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
12:3276.53 ms. 
14:3880.75 ms.
17:4675.67 ms. 
20:1876.48 ms.
01:3580.64 ms. 
06:5275.66 ms.
09:0876.75 ms. 
11:4675.9 ms.
14:2876.32 ms. 
20:0975.78 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 21:25

We have tried pinging The Co-operative Bank website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access The Co-operative Bank - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Diane Reardon · 13 August 2016 - 06:50
· · Firefox 44.0 on Windows

Is this bank a joke allways down vever can get on to tour online banking

Gary Hill · 30 July 2016 - 17:36
· · Chrome 43.0 on Windows

cant access the coop online banking

Mark George-davidson · 21 July 2016 - 20:53
· · Internet Explorer 11.0 on Windows

can't log in aT all

Jo Bonvini · 21 July 2016 - 07:59
· · Chrome 51.0 on Windows

slow and cluttered..why mess with something that was working. Can't even get online banking right now.

Hilary Grainger · 31 May 2016 - 10:19
· · Chrome 51.0 on Windows

can't access Coop online again!

Alexis Williamson · 15 May 2016 - 01:55
· · Chrome 50.0 on Windows

Cooperative bank website is down ..I called and am told its due to maintenance

Nicola Ingram · 28 April 2016 - 12:20
· · Chrome 50.0 on Windows

After 2 lengthy calls to Co-Op, the problem seems to be with people abroad. Currently a small number of us are having access issues. Advised it will be resolved by weekend. In meantime Co-Op emailed me a link to use until it's resolved

Maverick Perry · 27 April 2016 - 06:54
· · Chrome 49.0 on Android

Still down. Can't access money and I'm abroad

Jack Carter · 26 April 2016 - 10:30
· · Chrome 49.0 on Windows

Why does no-one at the Coop post a message on this site, apprising clients of the situation

Mandy Jayne · 26 April 2016 - 01:39
· · Safari 9.1 on Mac

Maybe if they hadn't of severed their links with The International Solidarity Movement for charity donations to Palestine, this might not have happened. A LOT of very unhappy customers.

Jack Carter · 26 April 2016 - 00:40
· · Chrome 49.0 on Windows

Yes, Mr Morris. I refer to my post yesterday. The website has now been down for two days, with no communication from the Coop. An email sent yesterday to my contact at the Bank remains unanswered: perhaps they have lost all email communication. Who can tell

Katerina Guy Morris · 25 April 2016 - 13:28
· · Internet Explorer 11.0 on Windows

I'm overseas and the page is down for me right now. Is anyone else experiencing this???

Jack Carter · 25 April 2016 - 01:04
· · Chrome 49.0 on Windows

I am an overseas customer, and for me the site is down. This is really tiresome. I think the Bank could have bulk-emailed, all bulk-texted, all their customers to advise what the situation is. In the interests of customer service, one would have expected the Bank to take a pro-active stance in this matter.

Kevin Gallagher · 24 April 2016 - 12:28
· · Firefox 45.0 on Windows

Down again, been the entire day. Ridiculous tbh.

Stuart Robinson · 5 February 2016 - 21:14
· · Chrome 46.0 on Windows

Cooperative Bank website just says down for essential maintainence. This has been on since last night

Yvonne Lindsay Shields · 3 February 2016 - 20:16
· · Chrome 48.0 on Android

Micky mouse bank I'm changing bank's fed up with this

Jay Mitton · 6 November 2015 - 12:15
· · Firefox 41.0 on Windows

Right now when entering log in details the next page tells me I've timed out. How can that be when I haven't even managed to log in ?!

Matthew Fairtlough · 28 October 2013 - 06:54
United Kingdom · Eclipse Internet

Down for me (business account; banking login). Webpage not available. Went down in the middle of looking at transactions and hasn't come back up yet.

Ian Potter · 29 November 2012 - 04:00

Although the homepage is accessible, the 'Banking Login' at is timing out

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