website not working? Is it down right now? Server Status Check screenshot
Club PenguinWebsite Name:
play.clubpenguin.comURL Checked:
Response Time:
Last Down:
Checking Club Penguin
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Club Penguin Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
18:2720.29 ms. 
22:098.62 ms.
19:0920.27 ms. 
01:298.3 ms.
09:0420.2 ms. 
16:268.47 ms.
20:228.44 ms. 
22:288.62 ms.
00:498.96 ms. 
04:138.08 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 06:55

We have tried pinging Club Penguin website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Club Penguin - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Jessica Riddle · 28 May 2016 - 09:31
· · Chrome 50.0 on Windows

i cant get onto the play screen it just says 'having trouble connecting?'please try again and contact support if the problemcontinues' and this has been happeningto me for 1 month now so please fix it.

Katelyn Coles · 31 January 2016 - 00:50
· · Chrome 48.0 on Windows

I can't enter in codes. 1/30/16 at 7:50 PM (EST)

Mateo Malvar · 22 January 2016 - 23:21
· · Chrome 42.0 on Windows

Its saying there busy

Karl Alexander · 15 November 2015 - 17:50
· · Chrome 46.0 on Mac

Its just down.

Karl Alexander · 15 November 2015 - 17:50
· · Chrome 46.0 on Mac

its not working.
i sersht

Dorothy Ignasiak · 11 September 2015 - 14:22
· · Chrome 42.0 on Windows

it is not working

Sameer Inayat Ali · 21 June 2014 - 05:37
Pakistan · LINKdotNET Telecom Limited · Chrome 35.0 on Windows

my CP is down for 2 months can't play it i wanna play but i can't pls tell me what i do i downloaded the latest version of abode flash player also but its not working

Tina Lawson · 6 June 2014 - 14:54
United States · AT&T U-verse · Internet Explorer 11.0 on Windows

Club Penguin is down for me right now I have this problem often, what can be done about this???

Sanjeeva Ramakrishnan · 1 June 2014 - 03:36
India · Spectranet · Chrome 34.0 on Windows

even the cntrl +f5 dint work

Sanjeeva Ramakrishnan · 2 May 2014 - 00:21
India · Spectranet

every time i press play now it takes me to google. i also tried playing at miniclip, but then after three days again it took me to google. i don't know what is wrong with it. :(

Calamit Craft · 24 April 2014 - 20:06
United States · Verizon FiOS

My method shown below should work.
@JBelle Destiny: After using my trick, you shouldn't have any problems anymore. Just remember to type to instead of in case ;)

For all who have questions, feel free to post and I will get back ASAP!

JBelle Destiny · 24 April 2014 - 18:41
United States · Cox Communications

Okay, so I went to the "play now" page and pressed control+f5 and it took me to the login page. But why must I log in this way? It should still be fixed so that we do not have to use this manner of logging in. Not everyone uses google to find out whats wrong with the website.

Emily Jameson · 24 April 2014 - 18:35
New Zealand · CallPlus Services Limited

When I click play now it goes back to the home page and doesn't go to the login. Been like this for 2 days..cmon fix it please. There's nothing else better to do with my life right now.-.

Connie Galindo · 24 April 2014 - 13:08
United States · AT&T U-verse

Can't log in. Won't load the log in page. Keeps going to the home page instead.

Frankie Dodsley · 24 April 2014 - 11:40
United Kingdom · Virgin Media

everytime i press play... it loads same page... has been like this all day. my son is so upset he cant get on :(

Calamit Craft · 24 April 2014 - 10:48
United States · Verizon FiOS

The Club Penguin website does work!
Here are the steps
Step 1: go to-
Step 2: Press and hold "Ctrl" and press "F5" on your keyboard
Step 3: Enjoy!
Please leave a like if it worked for you!

MrsBoo TheGhost · 24 April 2014 - 01:34
Australia · Dodo Australia

Why is it not fixed yet!?!? goshh... :L
I emailed them and they still haven't even got back to me, urrgh!

Mac Boo · 23 April 2014 - 23:58
Singapore · SingTel Mobile

Can't get to the log in page. The home page is also messed up as it keeps taking me nowhere.

MrsBoo TheGhost · 23 April 2014 - 23:51
Australia · Dodo Australia

Everytime i press "Play now" on the Club Penguin homepage it just redirects me back to the home page. :(

Erika Romero · 23 April 2014 - 23:43
United States · CenturyLink

I haven't been able to log in, I keep getting redirected to the front page.

Simona Padgett Winslow · 23 April 2014 - 23:42
United States · CenturyLink

The login page will not come up at all. It just keeps redirecting me to the same page. Does any one know what is going on?

Avan Chaina · 23 April 2014 - 23:15
United States · SingleHop

i cant login

Mina Anne Cohen · 23 April 2014 - 21:04
United States · AT&T U-verse

Won't go to the login page. I click Play Now and it loads back into the same page.

Eron Matthew Mercado Dignadice · 23 April 2014 - 20:26
Philippines · Philippine Long Distance Telephone

it wont go to the log in page -_-
every time i press "play now" it just goes to the homepage

Kyoji Yagumo · 24 March 2014 - 21:25
United States · Verizon FiOS

Has this site ever been down?

Michael Mitsch · 23 February 2014 - 11:24
United States · Charter Communications

u can try calling cp and ask why u cant log on or something isnt loading like the membership page, cps, USA number is 1-888-861-4111

Janet Elizabeth Smith · 23 February 2014 - 11:13
United Kingdom · Virgin Media

I can't get ontp membership page to become a member.

Tess Gone · 23 February 2014 - 05:33
Ireland · Eircom

unable to connect for past few days

Tracy Abraham · 22 February 2014 - 22:36
United Kingdom · Sky Broadband

we keep getting Google Chrome could not connect, tried Firefox but won't connect through that either, does anyone know if there is a problem at the moment, my son is driving me bonkers wanting to play The Fair!!!

Michael Mitsch · 10 February 2014 - 09:39
United States · Charter Communications

i just called cp the connection problem should be fixed by 6 pm tonight.

Awkward Momentsღ · 9 February 2014 - 23:50
Canada · Telus Communications

It's been 3 days now. I'm dying! It sorta works on my iPad... I bought all the new clothes. But on my laptop it won't even go on the home screen!

Beth Miller · 9 February 2014 - 20:26
United States · AT&T U-verse

Wonder if they'll issue some kind of credit (like extend membership for a couple days) to paying members?

Minh Xat · 8 February 2014 - 18:35
Vietnam · Vietnam Posts and Telecommunications(VNPT)

what the hell is going on with Club Penguin, its already 2 days, cmon :(

Alexander Murray Ellwood · 8 February 2014 - 18:02
Australia · Telstra Internet

Oops! Google Chrome could not connect to

Michael Mitsch · 8 February 2014 - 09:49
United States · Charter Communications

i havent been able to log onto cp for the last 2 days. I called cp and they are aware of the problem. The tech team is going to fix it but cp told me they dont know wen cp will be working.

Update: i just called cp, they told my cp wont be online till monday night or tuesday morning, cps recent updates made some ppl not being able to log in.

Wally Lee · 8 February 2014 - 09:08
Canada · Novus Entertainment

can't activate my kids account

Kim Ellis · 7 February 2014 - 15:31
United States · Verizon FiOS

page has not be able to load for 2 days..

Jasjaap Singh Dua · 2 January 2014 - 01:11
India · Tata Indicom

I guess its under some maintenance. But you never know!

James Crook · 9 December 2013 - 11:55
Guernsey · Sure Guernsey Limited

Someone hacked it like 2 days ago but people are on it so don't worry, the site is reachable, but some features might not work as intended personly I don't use this site

Christy Tra · 10 October 2013 - 09:55
United States · AT&T U-verse

OMG ok I have club penguin but my friends wont show up on my list!

Emily Nolan · 20 August 2013 - 06:21
United Kingdom · Virgin Media

there is a bug at the min and the cp team r onto it

Terri Frantz Haswell · 29 July 2013 - 06:15
United States · Comcast Cable

The membership page is not working.

Ronghui Lin · 21 July 2013 - 07:26
Ireland · UPC Communications Ireland Limited

Nope, doesn't work... It keeps appearing this,

Kelsey Western · 16 July 2013 - 19:10
United States · Cox Communications

Everyone lost connection just a second ago

Bob Bobson · 16 July 2013 - 12:35
United States · Charter Communications

It is not working for me right now.

Cinna Min Rols · 15 July 2013 - 21:02
United States · Time Warner Cable

It was running for me about 15 minutes ago, but then crashed again. They're probably doing unscheduled maintenence or less likely, a group of hackers crashed it.

Edit: checked their twitter, there's unknown reasons as to why its down. hackers are being considered.

Edit: cp is definitely jacked up right now. just redeemed a card and they took it and still didnt give me membership or email. i can't reenter it so i know they accepted it

Briana Williams · 15 July 2013 - 20:46
United States · Time Warner Cable

what is wrong with it?

Nicolas Marin · 15 July 2013 - 18:01
Argentina · Cablevision

nope not avalaible

Cindy Huery · 15 July 2013 - 17:30
Canada · Telus Communications

kids are bummed it's been down for a couple of hours now. They all bought membership cards we are trying to activate. Oh well hopefully it comes back up soon.

Jamie Sharon Hendrie · 15 July 2013 - 14:34
Canada · Cogeco Cable

The home page works just when I click log in it shows the loading penguin then vanishes and it's just a blank page. I've tried refreshing it like 50+ times and even restarted my computer.

Bianca Jade Cruceta · 6 July 2013 - 18:49
United States · Time Warner Cable

it keeps saying UH-OH and says i could go to other pages but when i want to sign in it wont let me

Emily Nolan · 22 May 2013 - 10:04
United Kingdom · Virgin Media

try if you cant access or try

Whitney Haney · 23 March 2013 - 14:28
United States ·

it keeps trying to redirect me but the page will not even come up

Heidi Edwards · 21 March 2013 - 17:07
United States ·

I just joined as member adn as soon as I did it crashed. Whats up with that??? My son is is 8 and is crushed I hope I get this day credit back!?! Glad I only did this for 1 month

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