website not working? Is it down right now? Server Status Check screenshot
CIBCWebsite Name:
www.cibc.comURL Checked:
Response Time:
Last Down:
Checking CIBC
Please wait while we check the server...
CIBC Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:458.16 ms. 
00:369.45 ms.
05:5826.25 ms. 
08:4249.46 ms.
12:2526.66 ms. 
14:3511.07 ms.
16:438.77 ms. 
20:028.81 ms.
22:5926.07 ms. 
02:311686.17 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 10:41

We have tried pinging CIBC website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access CIBC - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Denise Joanisse · 9 February 2016 - 23:15
· · Chrome 48.0 on Windows

cannot log online??

Daniel Caldwell · 9 February 2016 - 22:10
· · Firefox 44.0 on Windows

Down for me for past 15minutes.

Polina Golikova · 9 February 2016 - 21:41
· · Chrome 48.0 on Windows

i cant get to the website for online banking from Vancouver or Toronto

Imaj Walker · 9 February 2016 - 21:25
· · Firefox 42.0 on Windows

hope our loot is still in it when it comes back up!

Jeremy Jwhat Lopez · 1 October 2015 - 06:37
· · Chrome 36.0 on Windows

Glad I'm not the only one, was thinking virus. I got the same as Clemens

Cyndi Denton · 1 October 2015 - 05:50
· · Chrome 45.0 on Android

Website ( is showing up as "not found". :S

Dion Hynes · 22 September 2015 - 15:47
· · Chrome 44.0 on Android


Leora Bradley Gratton · 14 September 2015 - 21:21
· · Internet Explorer 11.0 on Windows

is anyone else having issues getting online with

Kim Rice · 29 August 2015 - 19:29
· · Chrome 44.0 on Windows

I can't access on desktop site either. Same error message. Works on mobile though.

Clemens Reichel · 29 August 2015 - 18:03
· · Safari 8.0.7 on Mac

Aug 29 2:02 p.m.: The CIBC phone and tablet app works, but not the browser interface. Tried it with Firefox, Safari, and Google Chrome--no luck!

Clemens Reichel · 29 August 2015 - 17:58
· · Safari 8.0.7 on Mac

Aug 29 - 1:58 p.m.:
"Not Found
The requested object does not exist on this server. The link you followed is either outdated, inaccurate, or the server has been instructed not to let you have it."

Frances Lawton · 29 June 2014 - 06:22
Canada · Rogers Cable · Chrome 35.0 on Windows

System is unavailable right now - server is being updated as per CIBC representative - should be back up in about an hour.
During this time, you will not have any access to on-line banking and you may experience difficulty while attempting to make any Interac purchases.

Kimberly Lauzon · 7 June 2014 - 10:20
Canada · Shaw Communications · Firefox 29.0 on Windows

Same as the comments above. I can log in on my android but not from my laptop for the past few months. It is frustrating. Does anyone know what is going on?

Heera Singh · 4 June 2014 - 03:02
Canada · Telus Communications · Chrome 35.0 on Windows

it has been for there in edmonton

Peffy Jensen · 19 May 2014 - 22:51
Canada · Telus Communications · Chrome 34.0 on Windows

I can log onto the online banking on my phone, but not from my computer. Haven't been able to log on on my computer for almost 2 months now.

Lloyd Brunton · 14 May 2014 - 11:39
Canada · Bell Canada · Firefox 28.0 on Windows

Service down for at least three hours. 14/05/14 13:37 hrs. Getting ****** off.

Devon Fry · 4 April 2014 - 07:41
Canada · Shaw Communications

Still can't log in.

Samantha Nicole Pinder · 2 April 2014 - 20:47
Canada · Wightman Telecom

I can't pay my bills! -_- CIBC has been down on my end for 2 weeks now!

Mallory Stewart · 1 April 2014 - 22:04
Canada · Telus Communications

can't get on the mobile banking, been trying on the computer as well. there is a space to enter my password but not my card number; click the link and it does nothing..

Anya M Wassenberg · 1 April 2014 - 21:48
Canada · Cogeco Cable

I just called their 1 800 line and they hung up on me, lol.

Karen Phillips · 19 March 2014 - 02:50
United States · Comcast Cable

On-line banking log-in is not responding.

Jim Green · 21 February 2014 - 22:24
United States · Time Warner Cable

cant get on right now

Darelene Burden · 12 February 2014 - 17:26
Canada · Northwestel

I can't connect here in Inuvik.

Kevin Harvey · 18 August 2013 - 22:06
Canada · Northern Telephone

Cant see what my balence is

Daniel Caldwell · 10 August 2013 - 09:57
Canada · Rogers Cable

Down for me in Toronto right now.

Cameron Thoms · 10 August 2013 - 09:48
Canada · Cogeco Cable

i cant get online !!!

Donna Moore · 28 January 2013 - 11:36

Can't get through on any phone number I have

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