website not working? Is it down right now? Server Status Check screenshot
ChessWebsite Name:
www.chess.comURL Checked:
Response Time:
Last Down:
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Chess Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
07:5913.73 ms. 
10:5215.38 ms.
13:166.1 ms. 
20:0216.69 ms.
01:1717.44 ms. 
07:3714.26 ms.
10:396.86 ms. 
14:268.58 ms.
17:1314.33 ms. 
03:2114.51 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 06:39

We have tried pinging Chess website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Chess - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Sasank Shekhar Pradhan · 15 August 2016 - 17:12
· · Chrome 49.0 on Android

In my ISP is not working...
If I am connecting to other ISP it' s working....

Satya Prasad · 22 July 2016 - 17:22
· · Chrome 51.0 on Windows

Since last 5 hours it is showing..

503 Service Unavailable

No server is available to handle this request.

David C Brown · 14 May 2016 - 19:18
· · Chrome 50.0 on Windows

site keeps "freezing" at various stages

David C Brown · 5 May 2016 - 19:43
· · Chrome 50.0 on Windows

mouse will not move my pieces nothing wrong with mouse works well on everything else

A Flex Reddick · 5 March 2016 - 15:04
· · Firefox 44.0 on Windows

Dang, needed those morning moves.

Linde Rachel · 3 March 2016 - 09:10
· · Chrome 46.0 on Windows

I really appreciate this site giving me information on the status of Good job!

Micah Branch · 9 February 2016 - 03:16
· · Chrome 48.0 on Android

How long will the site be down?

Robert Jackson · 27 December 2015 - 13:36
· · Chrome 47.0 on Android

I am not able to get on the website how do i get back on

Desiree Halabi · 15 December 2015 - 21:18
· · Safari 7.0 on iPad

Hi live isn't working!
Tried from 3. Devices and same issue happens

Ron Calvert · 13 December 2015 - 13:13
· · Safari 9.0.2 on Mac not reachable in Australia, either.....

Sean Cuttriss · 13 December 2015 - 02:40
· · Chrome 47.0 on Windows down in NZ... nothing at all....

Kerin Upfield · 21 November 2015 - 17:21
· · Chrome 46.0 on Android

Same here, not working. Its been a couple of days now :-(

Dustyn Olson · 19 November 2015 - 04:34
· · Chrome 46.0 on Android

Can't log in on anything into any accounts I try. I emailed support and they haven't gotten back to me

Ning Zou · 9 October 2015 - 19:53
· · Firefox 37.0 on Windows

down for us since the past few days. what's wrong with it?

Allen Blackburn · 17 September 2015 - 10:03
· · Safari 8.0 on iPad

Can't get into game....keeps quitting

Steven Hanson · 6 July 2014 - 00:45
United States · AT&T U-verse · Internet Explorer 11.0 on Windows

Goofy way to log in.

Eric John Cole · 24 June 2014 - 15:23
United States · Charter Communications · Firefox 22.0 on Windows

caint logon

Sundara Raghavan · 21 June 2014 - 12:10
India · Reliance Communications · Chrome 35.0 on Windows is down now but i dont know how you can get a ping and it often hangs for me in chrome saying too much time taken by scripts

Kisanth Ravichandran Billa · 10 June 2014 - 18:57
India · Airtel Broadband · Chrome 35.0 on Windows

i normally login through my fb id as i don't have any passwords associated with it,, but today morning it says " url is blocked form facebook". solution.?

Onkar Chavan · 31 May 2014 - 11:23
India · Tikona Digital Networks · Chrome 35.0 on Windows is not working... please fix this asap.

Robert Borger · 29 May 2014 - 06:24
United States · Frontier Communications · Chrome 35.0 on Windows

I can't log on, since last nite. none of my other reg sites are having problems

John Galbraith Simmons · 4 May 2014 - 20:09
United States · Verizon FiOS

Unable to load Endless cycling in Firefox, IE, Chrome. Located in US; ISP Verizon FIOS.

Yash Theultimate · 27 April 2014 - 06:32
India · BSNL

not allowing me to move steps.. feeling like infected...

Lino Bern Rd · 25 April 2014 - 03:11
India · Tata Teleservices (Maharashtra)

it is not working, i can login, but we cannot play matches, it never load the chess matches.. tried from different computers, different ISP, still same

Anaam Arief 'Buyung' · 17 April 2014 - 10:36
Indonesia · FASTNET

i can access very well, but since for two days, i coldn't access live chess. it said the web is unavailable. What's wrong. Can Any body knows the problem?

Joshua David Perry · 13 April 2014 - 19:43
Canada · TekSavvy Solutions

it seems like every time i go to visit chess these days i get either a bad gateway, 'this website is not available', or 'this website failed to load'. Every other site on the internet works fine and fast for me on every device in my home, except chess. Not even the app works 100% of the time. I pay for a premium membership and have lost over a month of vacation time because of this stupid error keeping me from my tournament games. It's incredibly frustrating!

Noa Onoszko · 13 April 2014 - 12:32
Sweden · TDC Sverige AB

Live chess is down again...

Anthony Montoya · 12 April 2014 - 10:34
United States · JAB Wireless

Getting Bad Gateway or 0 players online and it won't load live chess. If i lose the match I was in because of interruption I'm going to be pissed

Claudiu Ilincanu · 12 April 2014 - 10:24
Netherlands · Ziggo

I'm getting a lot of errors lately... every day another "502 Bad Gateway"... Was this included in the premium package that i paid or what? If you announce the service is fine by me... but if you don't, I waste my time refreshing the page and asking what the hell is wrong.

Hari Prasad · 12 April 2014 - 10:17
India · BSNL saying 502 Bad Gateway

Uwe Kuhring · 8 April 2014 - 13:29

They improve the site... maybe they should offer you a warning, when you start a new 30 minutes live game and maintenance is planed in only 5... Or they make improvements out of the blue. Anyway, acting professional is different.

Trond Micael Weiseth · 8 April 2014 - 13:20
Norway · Loqal

i lost an important game! hate gateway errors

Hitesh Gupta · 8 April 2014 - 13:17
India · TATA Communications

It goes down mostly when only few minutes left in the game, and as a result, I lose on time .. pathetic... (internet is working fine, their site is down, user profiles return bad gateway from nginx server, does not respond) they can't handle load... their incompetency is sad...

Erick Rocha Amorim · 4 April 2014 - 18:02
Brazil · Virtua

It's up here, but down for me... had the same problem for almost two weeks and then today, at afternoon, the site worked just fine for me... When it was down for me at home, I still could reach it using the internet at work or at the university... Now it's down for me again... dafuq.

Muhammad Azam · 4 April 2014 - 09:59
Pakistan · Pakistan Telecommuication is right play in my office because i use window xp in office but at home i use window 7 and not right play win 7.i use Mozila firfox both places.

Clement Thomas · 18 March 2014 - 22:03
India · Tikona Digital Networks

iam not able to open both on firefox and IE, it was working ok, but since last 10days it is not opening, havei been blocked

Vivek Singh · 9 March 2014 - 03:58
India · Tikona Digital Networks

i am seeing it down, but here it says its up, dont know whats issue

Joseph Bellavia · 3 March 2014 - 13:03
United States · Fairpoint Communications

It looks hacked right now, it just says "Bearclaw. Cornstalk. Turtles. Get Yolked. 21." in the top right corner

Joseph David Cameron · 1 March 2014 - 14:42
United Kingdom · Virgin Media

right in the middle of a game i was 1 move away from winning and it f#!king cuts out. annoying

Taz Mania · 18 February 2014 - 01:10
Mexico · Uninet de C.V.

Rahul, same happens to me right now.

Peter Leeflang · 22 October 2013 - 08:59
Netherlands · Planet Technologies

Getting 502 Bad Gateway errpr page and the site is down everywhere apparently.

Arlo White · 15 August 2013 - 08:00
United Kingdom · BT

down for me to... 502 bad gateway error

Rahul Kadge · 4 August 2013 - 01:01
India · Hutchison Max Telecom Limited is down for me even after emptying the cache it says Oops! Google Chrome could not connect to

Guilherme Bertini Boettcher · 21 May 2013 - 10:50
Brazil · Virtua

Hopefully this won't reflect in playing time... I'd hate to win/loose on time

Juan Ortiz · 15 May 2013 - 17:27
United States · Comcast Cable

yeah its down for me too

Laura Collins · 15 May 2013 - 17:10
Ireland · UPC Communications Ireland Limited

yeah its saying 502 Bad Gateway :(

Mark Seghers · 4 January 2013 - 10:21
United States · Time Warner Cable is down for me, anyone else?

Ram Das · 12 September 2012 - 11:37
India · Mahanagar Telephone Nigam. is not working .. taking too much time to boot.. may be getting heavy traffic from india... so pls some of you stop let me play a game, alright... :D

Avik Sarkar · 27 August 2012 - 20:05
India · BSNL

yea... its down for me for more than 12 hrs

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