Chegg.com website not working? Is it down right now?

Chegg.com Server Status Check
chegg.com screenshot
CheggWebsite Name:
www.chegg.comURL Checked:
Response Time:
Last Down:
Checking Chegg
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Chegg Website Status History
Chegg.com server report and response time

The above graph displays service status activity for Chegg.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
29.Sep.2016
06:4884.29 ms. 
29.Sep.2016
10:5392.15 ms.
29.Sep.2016
14:2891.49 ms. 
29.Sep.2016
19:1784.92 ms.
29.Sep.2016
21:2884.55 ms. 
30.Sep.2016
03:5391.56 ms.
30.Sep.2016
07:2091.66 ms. 
30.Sep.2016
12:4168.69 ms.
30.Sep.2016
15:0581.91 ms. 
30.Sep.2016
22:5166.76 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 01:29

We have tried pinging Chegg website using our server and the website returned the above results. If chegg.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Chegg - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Chegg.com?
▼ LAST 6 MONTHS ...
Lori Ann · 22 May 2016 - 00:06
· · Chrome 50.0 on Windows

My textbook is the electronic version. I can't access it. Any solutions yet?

Laney Beavers · 18 May 2016 - 22:48
· · Firefox 46.0 on Mac

Eugene, do you know when the site will be back up again? Weird that there isn't any outage info to maange their customer's expectations.

Eugene Kosachevich · 18 May 2016 - 22:16
· · Chrome 50.0 on Mac

Laney, no it's not some kind of con. Although it seems to you that the link to textbook rental at chegg is up, after you try to navigate further into the page (searching or checking out books) it brings you to the message "The page you are looking for is currently unavailable"

Laney Beavers · 18 May 2016 - 21:50
· · Firefox 46.0 on Mac

The link to return textbook rentals is down, my account, profile are all gong to the "Chegg maintenace page" Is this some kind of con. Rent the book and then you can't return it?

This link to textbook rental at Chegg is up http://www.chegg.com/textbooks?gclid=CLCDy8f948wCFQIfhgodDiAEbA&c_id=sem&campaign=tb--brand-chegg+variants+exact&cvosrc=ppc.google.chegg.book%20rental&matchtype=e&cvo_campaign=tb--brand-chegg+variants+exact&cvo_crid=101017220683&utm_source=google&utm_medium=cpc&utm_campaign=tb--brand-chegg+variants+exact&ef_id=VPohlgAABBI33dUL:20160518155240:s

Em King · 17 May 2016 - 20:18
· · Chrome 50.0 on Windows

Chegg.com says the website is currently unavailable and has said that every time I go on the website for the past three days.

Hunter Tinsley · 17 May 2016 - 20:16
· · Chrome 50.0 on Windows

says cant find the page.......

Alicia Torppa · 17 May 2016 - 01:48
· · Chrome 46.0 on Windows

says page I am looking for is currently not available

Brent Carver · 16 May 2016 - 18:41
· · Chrome 50.0 on Mac

saying, "The page you are looking for is currently unavailable"

Bri Sparks · 18 April 2016 - 19:04
· · Chrome 49.0 on Mac

No posted questions will load- none that I specifically posted and recieved an email saying the Q was answered.

Christopher Ciav · 13 April 2016 - 18:44
· · Chrome 49.0 on Mac

Cannot access book.

▼ MORE THAN 6 MONTHS AGO ...
Stephen Pasternak · 3 April 2016 - 22:33
· · Internet Explorer 11.0 on Windows

down

Ashley Hardin · 31 March 2016 - 20:56
· · Chrome 46.0 on Windows

I can not use the search feature in my textbook. Can you resolve this issue please?

Deborah Jean · 8 March 2016 - 03:12
· · Firefox 44.0 on Windows

Trying to get an assignment done by midnight and this sight is down!

Jesse Harrison · 2 March 2016 - 21:17
· · Chrome 48.0 on Windows

cant sign in

Elton Tooahnippah · 2 March 2016 - 21:15
· · Chrome 48.0 on Windows

I can sign in but then it goes to "The page you are looking for is currently unavailable" and I can't do anything else.

Jose Andrade · 5 February 2016 - 05:21
· · Chrome 48.0 on Windows

Won't let me sign in. Page says "The page you are looking for is currently unavailable".

Michael David McKenna · 5 February 2016 - 05:17
· · Chrome 48.0 on Windows

can't sign in

Natasha Rice · 31 January 2016 - 23:12
· · Safari 9.0 on iPad

The app won't open books gives me error code

Carter Meeks · 23 January 2016 - 08:39
· · Chrome 47.0 on Windows

the app isn't working. i can sign in but my books won't come up. the browser version works fine, for me.

Ashley Stewart · 14 January 2016 - 19:14
· · Internet Explorer 11.0 on Windows

I can get on and get to the ckeck out. My books are still in my cart but it won't let me checkout. It keeps asking me for my code for my debit card. After i but that in it just goes right back to check out. It won't go through. It's not telling me anything either, it's just sendingme back. I keep redoing the steps but it keeps sending me back. I have school work that needs to be done, but I can't do that without my books. I don't want to go pay alot of money for them.

Gabriel Mendez · 13 January 2016 - 22:47
· · Chrome 47.0 on Android

I cant lurchase books but i can do everything else it asks my for security number on my card and phone and browser and when i click continue it brings me back to l ayment information even though there is no prompt claiming ive missed or done something wrong i live near Chicago

Ryan Ozimkowski · 9 January 2016 - 23:15
· · Safari 8.0 on iPhone

And in paying 15 bucks so servers can be down?

Tristin Wilson · 9 January 2016 - 22:47
· · Chrome 47.0 on Mac

it is down right now

Frank Ciccarone · 9 January 2016 - 20:41
· · Chrome 47.0 on Android

Cant sign in

Phuong Tran · 12 December 2015 - 00:23
· · Chrome 47.0 on Mac

It wont show any answers, even the ones I found yesterday.

Brittany Sippola · 16 November 2015 - 04:30
· · Chrome 46.0 on Mac

Definitely down

Shamel Campbell · 16 November 2015 - 04:29
· · Chrome 46.0 on Windows

Site is done for me too

Alyssia Adams · 16 November 2015 - 04:18
· · Chrome 46.0 on Mac

Can't access Q&A

Caprice Clark · 16 November 2015 - 04:14
· · Chrome 46.0 on Chrome OS

It's down for me as well. I can't access the textbook solutions

Daniel Aguilera · 16 November 2015 - 04:14
· · Chrome 46.0 on Windows

Chegg can go eat a fat one rn

Josh Lawman · 16 November 2015 - 03:50
· · Chrome 46.0 on Windows

Textbook solutions are incredibly slow tonight.

Natalie Vidales · 16 November 2015 - 03:36
· · Chrome 46.0 on Windows

textbook solutions is down for me.. and the site is slow in general tonight

Frank Chietro · 16 November 2015 - 03:34
· · Safari 6.1.6 on Mac

Ok as long as im not the only one. The chegg phone app still works by the way

Arturo Perdomo · 16 November 2015 - 03:32
· · Chrome 46.0 on Windows

Textbook solutions down for me even though this site says it's up.

Frank Chietro · 16 November 2015 - 03:29
· · Safari 6.1.6 on Mac

Is the textbook solutions down?

Heather Dixon · 16 November 2015 - 03:18
· · Chrome 46.0 on Windows

Site is down for maintiance :-/ They didn't even give any pre-warning for it either. And now I am screwed *sighs*

Allondra Gonzalez · 16 November 2015 - 03:15
· · Chrome 46.0 on Chrome OS

This is ridiculous. Chegg needs to use the montly dues they charge everyone and hire better coders to debug the system as well as hire smarter people to write their solution manuels. What a dissapointment.

Jason Hsi · 16 November 2015 - 03:05
· · Chrome 46.0 on Windows

Not loading for me at the moment as well.. been trying for awhile

Alex Koontz · 16 November 2015 - 03:04
· · Firefox 42.0 on Windows

Not working for me (website down)

Hawazin Kh · 16 November 2015 - 02:55
· · Chrome 46.0 on Mac

The page you are looking for is currently unavailable

Sam Jenkins · 16 November 2015 - 02:54
· · Chrome 46.0 on Mac

"The page you are looking for is currently unavailable"

Great....

Mike Amendola · 16 November 2015 - 02:48
· · Chrome 46.0 on Windows

12am

Mike Amendola · 16 November 2015 - 02:48
· · Chrome 46.0 on Windows

I literaly just paid to try this out a few hours ago, and my homework is do at 12pm tonight. Does this happen a lot or do I just have bad luck today?

Tom Beaver · 16 November 2015 - 02:34
· · Firefox 42.0 on Windows

I keep getting a down for maintenance on my browser, won't load my textbook up

Baby Lyn Ann Tanalgo · 19 October 2015 - 09:55
· · Chrome 46.0 on Windows

Can't sign up

Susan Reiber Chipps · 11 October 2015 - 17:39
· · Safari 600.1.4 on iPhone

Can't bring it up. Down??

Rico Cruz · 3 October 2015 - 21:50
· · Chrome 45.0 on Windows

it's good now

Rico Cruz · 3 October 2015 - 21:26
· · Chrome 45.0 on Windows

site seems to be down. DNS error?

Samuel Crouse · 24 September 2015 - 00:21
· · Chrome 39.0 on Windows

This is ridiculous I pay every month for a reason, to have access to Chegg... Not to be rejected from it during the week. If you're going to do maintanence, do it overnight or on the weekends please...

Michael Walsh · 24 September 2015 - 00:17
· · Chrome 45.0 on Windows

Hope its back up tonight. Midterm week! I send you guys money every month!!

Wade Morris · 24 September 2015 - 00:16
· · Chrome 45.0 on Mac

Does anyone have any info as to how long Chegg's maintenance will take? It's down for me too, cross checked in Safari, Firefox, and Opera and am using Chrome.

Arturo Perdomo · 24 September 2015 - 00:14
· · Chrome 45.0 on Windows

Down for me too. Can't access book for exam tomorrow. Thanks Chegg!

Alex Ghenea · 24 September 2015 - 00:10
· · Chrome 45.0 on Mac

Was justing your site and now its down for me

Parker Woods · 24 September 2015 - 00:05
· · Chrome 45.0 on Mac

Your webiste is down at 7 in the afternoon..... and we have exams tomorrow

Kelsey LaNiece · 3 June 2014 - 16:48
United States · AT&T U-verse · Chrome 35.0 on Chrome OS

Chegg hasn't let me log in all day.

Marc McCormack · 3 June 2014 - 13:23
United States · Comcast Cable · Chrome 35.0 on Windows

won't let me log in. on any browser i try... chrome, firefox, explorer, safari, etc...

Mohsin Javeed · 27 April 2014 - 14:09
United States · Windstream Communications

is chegg is down right now?

Joseph Janiga · 22 April 2014 - 21:00
United States · Comcast Cable

are you kidding... at 9 at night before my midterm your site is down? ill be getting a refund shortly after this if it doesn't resolve itself in the next 20 minutes. completely ridiculous to offer an e-text and not have access to it. defeats the ENTIRE purpous.

Brandon Bethune · 31 March 2014 - 16:15
United States · AT&T U-verse

Its down until 5pm PST. 3-31-14.

Chirag Patel · 31 March 2014 - 09:34
United States · Comcast Cable

cheggs down... message says system issue

Dan Stroman · 31 March 2014 - 09:05
United States · tw telecom holdings

It's down. Says so on their twitter. https://twitter.com/Chegg

Em Ai Squared · 31 March 2014 - 08:40
Egypt · TE Data

System down!

Luke Anderson · 31 March 2014 - 08:31
United States · University of Minnesota

"we are having a system problem"

Alexis Bland · 13 February 2014 - 17:52
United States · Time Warner Cable

website down, wont come up in browser

Edy Paz · 11 February 2014 - 17:44
United States · California State University, Long Beach

haha, Chegg.com is now loading a porteguese(?) home appiance website.

Ryan Huntley · 12 January 2014 - 12:57
Austria · UPC Broadband

solutions not loading

Rebecca McClintic · 4 November 2013 - 07:20
United States · Indiana State University

says i am logged in, once access my e-books, keeps telling me that i am not signed in

wont let me access my e-books. keeps telling me to log in once i have already logged on.

Joshua Martin · 4 November 2013 - 06:40
United States · Board of Regents of the University System of Georg

Chegg is up but that doesn't help anything if you can't access your text book! We're all stuck in an infinite loop of logging in and getting nowhere.

Deborah Forrest · 4 November 2013 - 06:03
United States · Suddenlink Communications

Chegg IS NOT up & running!! Check out the tons of unhappy PAID customers on facebook!!

Kristina Valerio · 4 November 2013 - 04:26
United States · Verizon Internet Services

Are you kidding me right now?! Calculus midterms tomorrow and I can't access my etextbook!!! It keeps on saying I need to login to access my book!

Mitchell Ross · 9 October 2013 - 15:16
United States · North Carolina Research and Education Network

im in class for a midterm got no book. ebook down what do i do

Mark Davis · 9 October 2013 - 15:15
United States · Time Warner Cable

It's down for me too damnit... Can't access solutions for studying. Definitely worth my money. /end sarcasm

Anita Wasson-Dunkin · 5 September 2013 - 08:53
United States · Verizon Business

"Sorry, We're unable to load your eTextbook at this time."

Aric Johnson · 28 July 2013 - 18:08
United States · T-Mobile USA

The website is glitching and it won't show any type of images. why?

Cody Shell · 3 July 2013 - 11:08
United States · University of New Mexico

i got nothing

Yessica Najarro · 29 June 2013 - 21:49
United States · Comcast Cable

Is the website down?

Don Wilcox · 3 June 2013 - 17:33
United States · Time Warner Cable

I can't see my books that were purchased or the tracking numbers for the books. I have tried three different computers and none of them will work..

Shawna Robles · 13 May 2013 - 13:58
·

I can log in but it doesn't show any of the books I just purchased a couple of hours ago. I received the receipt and used the exact log in from the email as well. still comes back with errors and when I try to access my billing history it errors out. Also the chat is not working and is refuses to display the phone number :(

Albesa Ramirez-Barrera · 14 April 2013 - 19:13
·

Is chegg down right now?

Abdulrhman Mohammed Binhoiamel · 2 January 2013 - 00:39
·

Chegg.com is unavailable for a brief system maintainance

Kevin Thakkar · 2 January 2013 - 00:09
·

Maintenance window, Chegg is down

Chelsea Draper · 10 December 2012 - 11:19
·

Website is down it won't come up in my browser

Fred Lohrman · 31 October 2012 - 17:46
·

looks like it's working fine now.

Fred Lohrman · 31 October 2012 - 17:14
·

could sign in but that's it.. Maybe their server got knocked down by hurricane Sandy??

Courtney Brianne Harper · 31 October 2012 - 15:30
·

Can't access solutions either whats the deal

Brandon Kanter · 31 October 2012 - 14:47
·

Can't access solutions

Jeremy Massengale · 31 October 2012 - 14:41
·

can't search books or look at solutions to ones that I already have loaded...

Lilia Marquez · 26 October 2012 - 02:18
·

Wont let me do anything... 0_0

Joshua Brent Lewis · 17 October 2012 - 16:45
·

Cheggs secure billing site is down for me right now.

Danny Tohme · 16 September 2012 - 19:36
·

cant log in

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