website not working? Is it down right now? Server Status Check screenshot
Charter One BankWebsite Name:
www.charterone.comURL Checked:
Response Time:
Last Down:
Checking Charter One Bank
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Charter One Bank Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:407.28 ms. 
16:4519.2 ms.
18:176.43 ms. 
10:247.77 ms.
01:247.21 ms. 
00:189.17 ms.
12:3510.96 ms. 
17:336.48 ms.
11:118.63 ms. 
10:196.98 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 19:28

We have tried pinging Charter One Bank website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Charter One Bank - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Sherry Wilber · 16 May 2014 - 21:12
United States · AT&T Internet Services · Chrome 34.0 on Windows

I logged on to check my account and the website is saying that the service I want to use is currently unavailable. It's the same for every tab except Pay Bills and Manage Features. Even the Service Center tab is down!

Carrie Meikle · 14 March 2014 - 09:44
United States · Time Warner Cable

website is down. just called the branch: they have been down the last two hours but their system just came up. still waiting for website to allow access.

Dan Thomas Mathew · 21 October 2013 - 04:11
India · Idea Cellular

it has been down for several hours... what's going on? when will be up???

Michael Maltese · 29 June 2013 - 14:57
United States · AT&T U-verse

I called them... they said there having problems. They said download firefox, go to charter one from there for now.

Pam Taylor Denner · 20 June 2013 - 10:18
United States · Buckeye Cablevision

It seems every time I try to login, they're down. What's the point of online banking if they're not online?

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Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.