website not working? Is it down right now? Server Status Check screenshot
Charter NetWebsite Name:
charter.netURL Checked:
Response Time:
Last Down:
Checking Charter Net
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Charter Net Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:010.5 ms. 
01:370.37 ms.
04:380.37 ms. 
07:270.78 ms.
09:500.55 ms. 
14:470.81 ms.
17:550.55 ms. 
20:060.64 ms.
00:210.54 ms. 
03:360.55 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:47

We have tried pinging Charter Net website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Charter Net - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Skud Mathew Gate · 5 May 2016 - 10:09
· · Firefox 45.0 on Windows

Internet has been bugging out the past 3 hours... The download and ping is good, but upload speed is at 0. This is in Sparks, Nevada.

Jackie Garrett · 11 March 2016 - 14:01
· · Chrome 48.0 on Windows

Outgoing email on mobile devices not working.

Pat Teey · 13 February 2016 - 18:54
· · Chrome 48.0 on Windows

For the past few days, my internet has been going up and down. Can be in a meeting and I am suddenly kicked off. Super very annoying. Have spoken with support several times and they have even been out to my home and replaced the equipment, still same issue. Will be changing service soon if they can't fix the issue.

Laura Mays · 1 December 2015 - 00:12
· · Chrome 42.0 on Windows

The email is down again!!!! It is the worst system!!!!!

Mike Frampton · 13 October 2015 - 04:12
· · Chrome 45.0 on Windows

Yakima Wa. Ping times are horrible! 1.07ms are you kidding me! Websites wont even load because they timeout.10/12/2015

David Johnson · 22 September 2015 - 19:59
· · Safari 600.1.4 on iPad

Very slow in past day in Chincoteague Virginia.

Dereck Davis · 23 August 2014 - 16:20
United States · Charter Communications · Firefox 31.0 on Windows

It seems there is a DNS issue for the Columbus, GA Area. I changed my DNS to Google's and all is functioning as it should.

Nancy Beckwith · 23 August 2014 - 16:03
United States · Charter Communications · Firefox 31.0 on Windows

charter dns unavailable switched to on laptop temporarily - when will it be fixed?

Rob Curtis · 23 August 2014 - 15:30
United States · Charter Communications · Chrome 36.0 on Windows

Charter DNS seems be having an issue:, I used and things are working again.

Jason Johnson · 12 June 2014 - 18:15
United States · Charter Communications · Chrome 22.0 on Windows

Charter DNS servers down or lagging when up for Lebanon TN. Swap to google DNS to get it back working till they fix it.

Kathy Wright Stugelmeyer · 7 May 2014 - 13:24
United States · Charter Communications

Cannot get into email, again, here in Roseburg Oregon.

Kathy Wright Stugelmeyer · 4 May 2014 - 12:37
United States · Charter Communications

Here in Roseburg Oregon running super slow internet!

Diane DeMeuse · 8 April 2014 - 13:25
United States · Charter Communications

2 days now and no email. How long will this go on ???

Peggy Marie Edwards · 7 April 2014 - 19:41
United States · Charter Communications

Paso robles, Ca been down all day. Called in and they said check back in one hour. HAHAHA. Like I said email down all day.

Elizabeth Muelken · 1 February 2014 - 17:21
United States · Charter Communications

TV listings down right now.

Brian L Biedebach · 17 December 2013 - 07:40
United States · Charter Communications

Charter DNS is down. I temporarily changed the DNS settings to ATT's DNS and and I can connect. This has happened before last year.

Paul Slayton · 10 December 2013 - 06:55
United States · InLink Communications Company

I have had almost zero upload speed for 2 days now. .16 Mbps upload, 31.84 Mbps download. Upload also has packet loss of between 15-25%. I'm outside St. Louis in Dupo, IL. Anyone else having this prob? Netflix, Hulu, etc work fine, but uploaders like Xbox Live, Skydrive, Dropbox are all not working.

Liz Lichtenberg · 6 December 2013 - 01:26
United States · Charter Communications

IT SUX! Getting worse every day!

Darrel Toepfer · 9 January 2013 - 15:10
United States · Charter Communications

ISP supplied DNS is down.

Manny Miller · 19 December 2012 - 02:59
United States · Verizon Wireless

is it just me or people in Riverside area down?

Christiane Johnson · 23 November 2012 - 10:51
United States · Charter Communications

Network connection keep diconnecting for the past 3 days. On for 1 hrs or 2 the diconnect. What is the problem? Nobody answer the phone

David Gorden · 21 July 2012 - 08:32
United States · Charter Communications

Use a public DNS address, works like a charm. =)

Richard Cournoyer · 21 July 2012 - 07:45
United States · AT&T Services

Not working in Temple City CA either, and their phone has been busy for 90 min...

Nathan Harr · 21 July 2012 - 07:30
United States · Windstream Communications

Charter DNS currently down. BOO!

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