website not working? Is it down right now? Server Status Check screenshot
CareCreditWebsite Name:
www.carecredit.comURL Checked:
Response Time:
Last Down:
Checking CareCredit
Please wait while we check the server...
CareCredit Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
06:118.38 ms. 
13:038.38 ms.
19:068.78 ms. 
03:207.18 ms.
11:097.57 ms. 
21:007.83 ms.
14:206.89 ms. 
17:198.01 ms.
11:558.18 ms. 
15:486.53 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:34

We have tried pinging CareCredit website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access CareCredit - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Jennifer Keller · 15 January 2016 - 16:32
· · Internet Explorer 11.0 on Windows

Care credit is down now. Tried Firefox, Chrome and IE. None of them are working. The login page is what is down.

Laticia Wright · 8 December 2015 - 05:01
· · Chrome 47.0 on Android

Care credit has been down for hours now

Joyce Lowman · 10 November 2015 - 18:46
· · Internet Explorer 11.0 on Windows

can't login horrible web site!

Jason Hansen · 27 August 2015 - 21:54
· · Safari 8.0 on iPhone

Site not workin can't login

David White · 19 April 2014 - 09:29
United States · CenturyLink

Hazed out screen when logging in. Glad it's not just me.

Maggie Johanna Paulson · 17 April 2014 - 13:59
United States · Comcast Cable

getting a hazed out screen and unable to log in

Molly Susan Petersen · 15 April 2014 - 07:33
United States · WideOpenWest

have been trying to get into this site for >36hrs on 2 computers (no problems getting other sites to open); called their help desk and was told 'no problems' and then put on hold x10minutes without warning, 'Greg' did not come back to line so I had to end call. I enter user ID and password and site appears to open but only this is a header showing I'm logged in but the rest of the screen is gray with no words or pictures; 'log out button doesn't work and the only way to get out is to close the browser. Not sure what to do and apparently Care Credit is not interested in helping me

Bobbi Junier · 2 January 2014 - 18:00
United States · Cable One

Site won't load the username and password portion to sign in on the main page. Can't access my account in any way.

Karen Hale · 2 January 2014 - 17:07
United States · AT&T U-verse

I cannot sign in either, sign in link does not link to correct login page

Beverly Dawes Richardson · 13 December 2013 - 00:46
United States · Time Warner Cable

I've been trying to get on site for at least 3 days; it's still not working. When will it be fix; do you have an estimated time? I need to pay my bill.

Dayna Stroupe · 26 May 2012 - 06:22
United States · Windstream Communications

cant log in either

Ann Michael · 21 May 2012 - 17:43
United States · Frontier Communications

can't log in despite verifying all log-in info

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