Canva.com website not working? Is it down right now?

Canva.com Server Status Check
canva.com screenshot
CanvaWebsite Name:
www.canva.comURL Checked:
Response Time:
Last Down:
Checking Canva
Please wait while we check the server...
Canva Website Status History
Canva.com server report and response time

The above graph displays service status activity for Canva.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
01.Dec.2016
20:517.93 ms. 
02.Dec.2016
00:4411.5 ms.
02.Dec.2016
11:239.13 ms. 
02.Dec.2016
14:108.08 ms.
02.Dec.2016
19:1710.07 ms. 
02.Dec.2016
22:119.62 ms.
03.Dec.2016
04:069.49 ms. 
03.Dec.2016
12:329.85 ms.
03.Dec.2016
15:2912.37 ms. 
03.Dec.2016
22:0211.8 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 01:56

We have tried pinging Canva website using our server and the website returned the above results. If canva.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Canva - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Canva.com?
▼ LAST 6 MONTHS ...
Michelle Hutchison · 3 August 2016 - 15:54
· · Firefox 48.0 on Windows

Cannot upload images

Natosha Daniels · 3 August 2016 - 15:30
· · Chrome 51.0 on Windows

Cannot download images

David Soto · 3 August 2016 - 14:22
· · Chrome 51.0 on Mac

error 500

DancingWillow Herbs · 25 July 2016 - 14:55
· · Safari 9.0.1 on Mac

hello???!!! deadlines loom!

Jamie Fleming Lanier · 25 July 2016 - 14:10
· · Chrome 51.0 on Windows

You have got to be kidding me!

▼ MORE THAN 6 MONTHS AGO ...
Fernanda Rothgiesser · 3 June 2016 - 11:39
· · Chrome 50.0 on Windows

cannot download my images, looks like it is not working today

John Olson · 3 June 2016 - 10:43
· · Chrome 50.0 on Mac

I can't download any of my images right now. The download bar goes across about 75% and then just hangs forever.

EB Johnson · 3 June 2016 - 10:08
· · Chrome 50.0 on Mac

Not able to download or share (email) any graphics at this time in any browser. "Hold Tight. We are Preparing Your Design." just continues to show and no download or share is ever reached.

Austin Cunningham · 20 May 2016 - 17:24
· · Safari 9.1 on Mac

This sucks. Yes, Canva is great. (When it works). Unfortunately, it does this a lot.

Laura Quirin-Ribeiro · 11 May 2016 - 18:33
· · Chrome 50.0 on Windows

Hard time to save my work that I had to do more than 10 times. Once my work saved, I downloaded it and after that it disappeared. Fortunately I downloaded it, once incorporated on my blog platform, I tried to share the content on social networks in vain. No illustration, just a big white shape. Please fix this asap. I am not convinced yet to keep working with you. It's Impossible for me to work today.

Susan Kaiser · 25 April 2016 - 13:52
· · Chrome 34.0 on Android

Painfully slow today. I wish they would invest in designated servers. When Canva works, it's an incredible product, but when it doesn't (which is much more often then acceptable) it's a nightmare and major valuable time waster.

Ashley Slawter · 24 April 2016 - 21:50
· · Chrome 49.0 on Windows

Error message on log in page .. says their server is not responding

Jason Kyle Luntz · 11 April 2016 - 21:43
· · Chrome 49.0 on Mac

Canva I need you back!!!

ShizNet Scoop · 11 April 2016 - 21:28
· · Chrome 49.0 on Windows

It was working last night and now it isn't. I need this back up sometime today.

Sasha Sharma · 11 April 2016 - 21:13
· · Chrome 49.0 on Mac

Canva is down again? Not able to upload pictures or save changes!

Olivia Savage · 11 April 2016 - 14:25
· · Chrome 49.0 on Mac

Canva says page is not found, i don't know if it's just down or what but i use it almost everyday

Susan Kaiser · 7 April 2016 - 16:58
· · Chrome 34.0 on Android

Nothing being saved in Canva today! I need to design something in canva to get around a glitch with another software problem. It's amazing to me how these companies are in business and have so many issues day in and day out. I spend more of my hours trying to work around program glitches then I do servicing MY business. Just not right!

Kira McCall · 22 March 2016 - 21:37
· · Chrome 49.0 on Windows

Servers are currently over capacity. Lots to do today. :(

Jamie Fleming Lanier · 22 March 2016 - 21:05
· · Chrome 49.0 on Windows

this is seriously getting ridiculous with the amount of problems that canva has been having. what exactly am i paying for?

Self Storage · 22 March 2016 - 20:40
· · Firefox 44.0 on Windows

Having issues uploading pictures, downloading my design, or saving any of my work. Not the first time this has happened. Seems the bandwith does not support the amount of customers canva has.

Andi Tormohlen Willis · 22 March 2016 - 19:06
· · Safari 9.0.3 on Mac

Unable to upload any pictures all morning and now it won't pull up any of my designs.

Mary Beth Albertini · 22 March 2016 - 18:32
· · Chrome 49.0 on Windows

Please Canva, get this fixed. Deadlines looming...

Lauren Berninger Curiotto · 22 March 2016 - 17:43
· · Chrome 48.0 on Mac

Haven't been able to upload anything for the past hour. The error message says it's either because I have logged out (I haven't) or because Canva's servers are unreachable.

Michelle Hope Schuval · 22 March 2016 - 16:24
· · Chrome 49.0 on Mac

Pics not uploading. What's the deal?

Kimi Miller · 22 March 2016 - 16:11
· · Chrome 49.0 on Windows

Can't get any images to upload and then when I reload the page, it 404's. Anyone else having issues?

Mary Frances McClure · 21 March 2016 - 17:20
· · Chrome 48.0 on Windows

I cannot get photos to load today.

Gay-Ann A. Areglo · 15 March 2016 - 13:39
· · Chrome 49.0 on Windows

Still not working.. been trying since yesterday :(.. and I have a lot of deadlines today.. grrrrrr

Shana Loreto · 24 February 2016 - 23:07
· · Chrome 42.0 on Windows

Not working for me. It loads but cannot open create a design just a white page

Sandy S. Gaither · 13 February 2016 - 03:21
· · Chrome 48.0 on Windows

I cannot load the Canva page on Chrome. Can you help?

Holli Elizabeth Smith · 11 February 2016 - 21:48
· · Chrome 48.0 on Mac

Canva isn't working..

Paul D. Ciuppa · 11 February 2016 - 21:11
· · Chrome 48.0 on Mac

Been having problem all day with canva?? Does state maintenance problems every now and then....what a pain!

Lisa D'Alessio · 11 February 2016 - 20:34
· · Chrome 48.0 on Mac

I just keep refreshing this page--the second it comes up, I try downloading my image. It works about 50% of the time. Wish I wasn't on a deadline :D

Jason R Owens · 11 February 2016 - 20:32
· · Safari 9.0.3 on Mac

Still not available as of 3:31 pm Eastern. Looking forward to reworking some images to advertise an upcoming webinar.

Aris Nance · 11 February 2016 - 20:27
· · Chrome 48.0 on Mac

They are probably working on scaling up their servers, and for those paying, it does stink, but you must admit that Canva provides a very good product even if it inconnviences us sometimes.

Holly Lewandowski · 11 February 2016 - 20:26
· · Chrome 48.0 on Chrome OS

i have an infographic to submit to a contest by tonight. hopefully the site is back up by then.

Holly Lewandowski · 11 February 2016 - 20:24
· · Chrome 48.0 on Chrome OS

i have an infographic to submit to a contest by tonight. hopefully the site is back up by then.

Angel Langley · 11 February 2016 - 20:24
· · Chrome 48.0 on Windows

Is there a timeline as to when Canva will be accessible again?

Brett Mumaw · 11 February 2016 - 20:12
· · Chrome 48.0 on Chrome OS

Glad my subscription that I pay every month stops things like this...oh wait.

Sasha Sharma · 11 February 2016 - 20:03
· · Chrome 48.0 on Mac

Designs not loading. "Service Unavailable" error

Alice Ly · 11 February 2016 - 19:06
· · Chrome 48.0 on Windows

Their last Twitter update on the issue was 3 hours ago. -_-

Sonja Schlesinger · 11 February 2016 - 19:05
· · Chrome 48.0 on Windows

any idea when it will be working again?

Alice Ly · 11 February 2016 - 18:50
· · Chrome 48.0 on Windows

10:49 AM Pacific. Server still over capacity!

Jenny Genzale · 11 February 2016 - 18:44
· · Chrome 48.0 on Windows

For those who have paid for Canva (me in particular), constant outages and server overload is unacceptable.

Muna DeStefano · 11 February 2016 - 18:43
· · Chrome 48.0 on Windows

not working at all now

Fernando Díaz Luque · 11 February 2016 - 18:12
· · Chrome 48.0 on Mac

"We're over capacity!"

Tanya Marguerite Grant · 11 February 2016 - 17:57
· · Firefox 44.0 on Windows

has canva given an idea when its going to be back?

Sydney Kane · 11 February 2016 - 17:38
· · Safari 9.0.3 on Mac

Canva was working great until about 1 p.m. yesterday. Then again at midnight when I tried again it was actually fine! Now today at about 11 a.m. it has stopped again. I have an internship, with deadlines! Help!!

Nicolas Langlois d'Estaintot · 11 February 2016 - 17:18
· · Chrome 48.0 on Mac

not working right now

Amy Peterson · 11 February 2016 - 16:36
· · Chrome 48.0 on Windows

Canva either over capacity or there was another error message. Grr.

John Jacobs · 6 February 2016 - 15:00
· · Chrome 48.0 on Windows

Is anyone else having problems with Canva.com? The images will not load, I cannot edit any of my past creations, nothing seems to work at all for past 48 hours!

Sarah Harris · 30 January 2016 - 03:46
· · Firefox 43.0 on Windows

The page barely loads, and I can't look at any designs.

Darlene Viviezca A · 29 January 2016 - 08:00
· · Chrome 48.0 on Mac

I was just finishing a poster design and of course I found out that it's been down since I started redesigning. All lost. I'm going back to using Illustrator. Thank you Canva for making this decision easy-peasy.

Angela BD · 19 January 2016 - 23:47
· · Chrome 47.0 on Mac

canva is not uploading or downloading; all uploads and images from previous designs are gone

Scott McIntyre · 18 January 2016 - 06:41
· · Safari 9.1 on Mac

why, right as I'd neared finishing the best presentation of my life? Seriously? It's hard enough believing that you only have 24 hours to finish a project. Ouch. Double OUch.

Matthias Weber · 23 December 2015 - 19:27
· · Chrome 47.0 on Windows

Our designers cannot get their designs downloaded and some are having issues logging in.

Jeffrey Poh · 16 December 2015 - 19:21
· · Chrome 47.0 on Mac

seems like the server are experiencing heavy traffic at the moment. Can't use it for the last two hours.

Nicki Dana Fuller · 16 December 2015 - 18:48
· · Chrome 47.0 on Windows

Ugh! I need it now!

Hunter Duke · 16 December 2015 - 18:01
· · Chrome 47.0 on Windows

down...

Lina Pane · 14 December 2015 - 03:34
· · Chrome 47.0 on Windows

cant seem to download images. just freezes on me

Amy Lamb · 2 November 2015 - 14:24
· · Chrome 46.0 on Mac

https://www.canva.com/

not loading any designs.. looks like .html only

Devoya Mayo · 28 October 2015 - 04:59
· · Chrome 46.0 on Windows

can't log in. no designs, uploads or ability to create.

Mike Kinnaird · 22 October 2015 - 10:30
· · Chrome 46.0 on Windows

Can log in but that's all...no designs, no nothing.

Kyle Kohli · 15 October 2015 - 21:22
· · Chrome 46.0 on Mac

Website appears to be down, just displaying plain text

Bethany Paris Richard · 14 October 2015 - 18:30
· · Safari 8.0.8 on Mac

Canva is over capacity currently.

Submit a comment using your Facebook ID.

Is Canva.com down for you right now? Submit your comments about Canva.com service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.