website not working? Is it down right now? Server Status Check screenshot
Canada PostWebsite Name:
www.canadapost.caURL Checked:
Response Time:
Last Down:
Checking Canada Post
Please wait while we check the server...
Canada Post Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
04:206.5 ms. 
06:5419.16 ms.
10:036.49 ms. 
04:1418.99 ms.
12:347.75 ms. 
22:348.05 ms.
01:3021.37 ms. 
03:54189.86 ms.
07:377.88 ms. 
13:167.51 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:40

We have tried pinging Canada Post website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Canada Post - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Terry Mercury · 28 February 2016 - 03:28
· · Chrome 48.0 on Windows

Can't log in and/or track a package right now. Just says "We are currently working to restore our online services. We apologize for this inconvenience and appreciate your continued patience.

Twitter Get status updates! Follow us on Twitter!"

And then tells me to go to Twitter.

Peter Sauer · 13 December 2015 - 23:58
· · Firefox 42.0 on Windows

Can't access EST, gives 403 access denied

Carolyn Casey · 1 December 2015 - 00:24
· · Internet Explorer 11.0 on Windows

Canada Post is unreachable right now

Mathieu Gendreau · 18 November 2015 - 04:03
· · Chrome 46.0 on Windows

Website is unreachable right now

Aubrey Clay · 14 November 2015 - 19:38
· · Chrome 46.0 on Windows

nov 14 2015 cant print shipping label from paypal they said they hve no problems so i guess its canada post as usuall what a poor system they allways down on weekends

Heather Burley · 22 July 2014 - 07:40
Canada · Cogeco Cable · Firefox 30.0 on Windows

Can't get on Canada post to track a package. UGH

Billy Hudson · 21 July 2014 - 18:12
Canada · TekSavvy Solutions · Chrome 36.0 on Windows

switch your primary DNS server to for temporary access.

Richard Wiebe · 21 July 2014 - 17:43
Canada · Telus Communications · Firefox 32.0 on Windows

canada post is down for whole day :( any help?

Darren Fraser · 21 July 2014 - 15:07
Canada · Telus Communications · Chrome 36.0 on Linux

I have been digging around and the issue isn't technically with any of the servers (www, sellonline, etc). It appears the name servers for the domain name are down, so people cannot do any name lookups for *

A workaround (if you have access to your own DNS or hosts file) would be to plug in the proper values: should be and should be

Dave Jack · 21 July 2014 - 12:58
Canada · Telecom Ottawa Limited · Firefox 30.0 on Windows

This likely is a DNS issue, I was not able to connect via my work network, even the app would not connect using WiFi but using mobile data it connected without a problem.

Yan Pelletier · 21 July 2014 - 12:54
Canada · Electronic Box · Chrome 36.0 on Windows

Does any one tryed to change is DNS like it staited above?

Because Canada post was down when I tryed with my ISP DNS !

But I fallowed the instruction above on "how to change your DNS' and I was able to access it with google public DNS service. so you should give it a try, if you need to access post canada site right now.

Maybe Canada post just change something with there IP adress and you ISP didn't have the time to update there ISP server yet...

So it look like it not canada post server that is down but your ISP that is not up to date.

Henning Engelund · 21 July 2014 - 11:59
Canada · Telus Communications · Chrome 36.0 on Linux

It's down both via a browser and the phone app

Luc Rivest · 21 July 2014 - 11:42
Canada · Bell Canada · Chrome 36.0 on Windows

site's down for me. tried from home and from work(thourghmy VPN). no go on both counts. my boss also confirms this from his end.

Weifei Chen · 21 July 2014 - 11:09
Canada · Bell Canada · Chrome 35.0 on Windows

It shows is working, but I can not even go to the front page.

Jaime Teran Rocha · 9 July 2014 - 15:07
Canada · Bell Canada · Chrome 32.0 on Windows

so it's down for a while now

Greg Robbins · 9 July 2014 - 14:47
Canada · Distributel Communications · Firefox 30.0 on Windows

multi million dollar company can't even keep it's service running
how do one check the status of ones deliveries

Aaron Crouse · 17 December 2013 - 10:16
Canada · Bell Aliant

Request Timeout

The server timed out while waiting for the browser's request. Reference #2.d423fea5.1387304099.0 ..... As of right now

Jonathan Mersino · 10 August 2013 - 23:06
United States · Cox Communications

I have been trying to track a package for more then 24 hours now and I haven't been able to get to the website. this package is more then to days past arrival day!

Jeff Homer Honkala · 10 August 2013 - 19:16
Canada · Telus Communications

So... do I Get a Discount?

Anton Dykstra · 10 August 2013 - 19:02
Australia · iiNet Limited

So the way I see it is that you can't access the site unless you're in Canada? Well that's so dumb, what about us international buyers who want to track their shipments?

Ryan Coke Elfman · 10 August 2013 - 16:52
Canada · Rogers Cable

I'd like to see the status of my shipment!

Sharen Johnston · 10 August 2013 - 13:39
Canada · Shaw Communications

Yup! and I really need some important information of course!!

Heather Freeman · 4 November 2012 - 09:03
Canada · Bell Aliant

Also not seeing it up. As someone who just started a small business it makes it very hard to provide accurate shipping rates for customers

Michael Eichmann · 4 November 2012 - 05:42

Looks as though the domain has expired. Maybe Canada Post couldn't pay their bills on time, probably sent it through lettermail.

Prabhu Ganapathy · 3 November 2012 - 23:26
India · Airtel Broadband

yes i am not able to see the website and access.. please check

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