website not working? Is it down right now? Server Status Check screenshot
BTGuardWebsite Name:
btguard.comURL Checked:
Response Time:
Last Down:
Checking BTGuard
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BTGuard Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
21:5025.16 ms. 
05:4625.64 ms.
08:1429.81 ms. 
15:2625.18 ms.
23:3925.11 ms. 
04:0628.21 ms.
18:5227.93 ms. 
00:4725.25 ms.
00:2029.64 ms. 
20:1030.14 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:46

We have tried pinging BTGuard website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access BTGuard - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Dorin Ciobanu · 30 May 2016 - 04:34
· · Chrome 50.0 on Windows

Site is down, proxy works for me. I hope it's a technical glitch and nothing crazy going ong ...

Kyle Aitken · 30 May 2016 - 02:12
· · Chrome 50.0 on Windows

I was set to pay again June 1, who knows if it will be back so I just cancelled

Armando Luna · 15 January 2016 - 03:53
· · Chrome 47.0 on Windows

I just switched to PureVPN. So far so good, and it's a little cheaper than BTGuard. I can't tell yet if it's any faster or slower than BTGuard.

Neil Everest-McKill · 15 January 2016 - 01:35
· · Chrome 47.0 on Windows

I'm cancelling BTGuard and going

RC Ntthjj · 3 October 2015 - 16:48
· · Firefox 41.0 on Windows

I do not see it on my UTorrent list.

Ben Rice Cube Duong · 25 August 2014 - 21:34
United States · Comcast Cable · Chrome 36.0 on Windows

Whats another good one, BTguard is horrible.

Zohan Muchentuchen · 24 August 2014 - 13:00
Netherlands · Ziggo · Firefox 31.0 on Linux

i think we need to consider leaving btguard even though when it works it works amazing, this is ridiculous

Calvin Miller · 3 July 2014 - 08:51
United States · Comcast Cable · Internet Explorer 11.0 on Windows

really, off again

Seth Holladay · 3 July 2014 - 07:49
United States · Suddenlink Communications · Chrome 35.0 on Windows

On one day off the next. First two months of service was flawless, now this...

Joseph Fallon · 2 July 2014 - 15:09
United States · Charter Communications · Chrome 35.0 on Windows

Whats going on with BTGUARD?

Jorge Jesus Masip · 2 July 2014 - 07:57
United States · Comcast Cable · Internet Explorer 11.0 on Windows

On yesterday... today off again...8-\

Robert Azriel Anderson · 1 July 2014 - 05:50
United Kingdom · UK2 - · Chrome 35.0 on Windows

Still not working!!!

Ann McFeggan · 30 June 2014 - 13:39
United States · Charter Communications · Internet Explorer 11.0 on Windows

Not able to access website at all

Chris Schneider · 30 June 2014 - 03:20
Germany · Deutsche Telekom AG · Chrome 35.0 on Windows

cant even open the webpage. come on... is it being blocked now in germany?

Jeff Bailey · 29 June 2014 - 20:38
United States · Verizon FiOS · Chrome 36.0 on Windows

Not working for me either. Buffalo, NY

Michael Chandler · 29 June 2014 - 20:17
United States · Cox Communications · Chrome 35.0 on Windows

unable to connect to btguard. proxy timing out.

Don Gato Estebandido · 9 October 2013 - 10:11
Germany · Telefonica Germany

No login possible from different machines and newly generated password!

Randolph Fawcett · 13 October 2012 - 15:22
Canada · Cogeco Cable

I can connect to BTGuard but downloads never start (always waiting to login to DHT). This is for uTorrent and Muze configured exactly as your documentation specifies. If I remove your proxy on both packages, download commence immediately and reaches speeds of 2.3MB/Sec

Mike Smith · 25 July 2012 - 21:19
United States · Mediacom Communications

Noticed my VPN was disconnected about 4PM and attempted to reconnect only to get no response from the server. I tried to go to and get a parked domain page. Bleh. I doubt this is temporary... :(

Joseph Pacheco · 25 July 2012 - 21:16
United States · Cox Communications

just some random search webpage

Scott Apps · 25 July 2012 - 19:10
United States · Plateau Telecommunications Incorporated

Cannot connect to BTGuard or get the their website either.

Christopher Alan Hierstein · 25 July 2012 - 17:38
United States · Mediacom Communications

not working & site is down

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