website not working? Is it down right now? Server Status Check screenshot
Bell CanadaWebsite Name:
www.bell.caURL Checked:
Response Time:
Last Down:
Checking Bell Canada
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Bell Canada Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
22:0619.79 ms. 
00:3019.89 ms.
02:5914.72 ms. 
05:5527.47 ms.
12:0117.05 ms. 
15:1721.44 ms.
17:1817.04 ms. 
19:5419.9 ms.
22:0814.63 ms. 
02:3925.45 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 02:49

We have tried pinging Bell Canada website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Bell Canada - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Robert Roberts · 29 July 2016 - 13:44
· · Safari 9.0 on iPad

Email not working was told three times that it was fixed. Not. Techs said it was a "level 2" problem. Without explanation.

Bev Bez · 21 July 2016 - 13:32
· · Chrome 46.0 on Windows

I cannot open my mail

Silvio Palumbi · 11 July 2016 - 17:06
· · Firefox 47.0 on Windows

8 and 10 Fairhaven Drive in St. Catharines havae no phone service. We followed the steps to take on your web site before informing you of this outage.

Suzanne Caron Rawn · 15 June 2016 - 13:50
· · Safari 8.0 on iPad

No bell satellite signal for last 12 hours

Heather Stover · 9 May 2016 - 17:37
· · Chrome 50.0 on Windows

I waited almost an hour to talk to a rep. I was told that there is an issue with every platform (i.e. Live Mail, Outlook) and on mobile devices. He said it may take up to 48 hrs to fix. You can log on to Bell Mail online in the meantime. Grrrrr

Anne Gray · 9 May 2016 - 17:05
· · Safari 600.1.4 on iPad

Bell email has been down for hours. How long is this going to take??
Why is this not showing up on their service status...that shows all is well.....NOT!!

Sharon Alders · 9 May 2016 - 17:04
· · Firefox 46.0 on Windows

Get error message when trying to send/receive in Outlook. 0x900ccc92. ERR mail storage services unavailable. Wait and try again later. Unable to get help either by phone or chat due to "high volume of calls". What is going on? If there is a major issue with e-mail Bell should be posting it on their main website.

Eli Rubenstein · 9 May 2016 - 16:33
· · Safari 9.0.3 on Mac

Can't acces my Bell mail on computer or web. Internet is working just fine. Can't even get into the Bell Home page.

Elaine Smith · 9 May 2016 - 16:09
· · Chrome 50.0 on Windows

Unable to access for email access.

Susan Rogers · 9 May 2016 - 13:44
· · Firefox 46.0 on Mac

my bell email is down - address - can't login to web mail either - page just spools and spools - other pages working so not my interent

Quinn Redekop · 19 April 2016 - 20:44
· · Chrome 49.0 on Mac

Bell email has been down since around 4 p.m. today (Tuesday) for iPhones and hotmail login ("unable to connect to server"). Is there a virus in the server like a week ago with up to one week to resolve this issue? The Internet is fine, just no email.

Hugo Oliveira · 11 April 2016 - 01:30
· · Firefox 45.0 on Windows

Bell email has been down since around 5 p.m. today (Sunday). I just spoke with a tech rep who said they discovered a virus in the server and it may take up to one week to resolve this issue. The Internet is fine, just no email.

Jenny Carver · 6 April 2016 - 23:03
· · Safari 9.0.2 on Mac

The Bell email server on website has been down for more than 24 hours. This is unacceptable. No action and lost work productivity. No solutions are offered. Great work for Canada's number 1 telecom provider.

Margaret Blanchard · 5 April 2016 - 00:41
· · Android Browser 4.0 on Android

My email is not working, on the help line 3 times today with no success

Steve Rogers · 15 March 2016 - 16:51
· · Internet Explorer 11.0 on Windows

cannot access the smtp server for outgoing mail.

Deb Kellyhayward-Fotes · 20 February 2016 - 15:52
· · Chrome 48.0 on Windows

I am not receiving e-mails

Joanna Stricker · 14 December 2015 - 21:34
· · Safari 9.0.1 on Mac

can't send emails

Chuck Vanderheyden · 19 November 2015 - 17:59
· · Chrome 46.0 on Windows

Haven't been able to utilize the 'Reply' function from for a week...keeps coming up with a "No Authorization 530" error yet downloads the messages fine...horrible service

Judy Zilinski · 24 October 2015 - 04:28
· · Chrome 46.0 on Windows

no incoming email since tues. ?????????????????????????

Kieran Gilmore · 20 September 2015 - 00:57
· · Chrome 34.0 on Android

Phone and Internet have been out since 3 pm today, looked at other third party sites they said there's a massive outage in Toronto, but bell's site says there's no problem. WTF

Susan Galloway · 9 September 2015 - 10:49
· · BlackBerry Browser on BlackBerry

Can't access sympatico email for 2 days on any platform

Claire McConnell · 8 July 2014 - 06:58
Canada · Bell Canada · Firefox 30.0 on Windows

Don't seem to be receiving any sympatico e-mail at the moment - is this me or them?

Kim Morrow · 11 May 2014 - 06:24
Canada · Bell Canada

while the actual website is up, when you try to login to mybell, you get an 500 or something error.

Stef Kohut · 26 April 2014 - 18:29
Canada · Bell Canada

Can't get into my email. Cannot receive or send email from home computer or my iphone 5. Is sympatico down again. Not working since 5:00 pm Sat Apr 26/14. Extremely frustrating. Most crucial time to receive info for me. HELP! HELP!

Joanne Bernier · 23 March 2014 - 17:17
Canada · Cogeco Cable

I want to get into and can't get out of this site

Stef Kohut · 21 February 2014 - 12:52
Canada · Bell Canada

Getting ever so frustrated with my cell phone I-phone 5 (mail). Now ty I can receive mail but cannot send. Everyone tells me something else. What's up with all this. Several weeks of problems. Today is Fri., Feb. 21. It's been down for over 12 hrs. this time. Previously it was down for over 4 days???

Stef Kohut · 20 February 2014 - 22:07
Canada · Bell Canada

Can't receive or send email on home computer or iphone. Happening too often these last few weeks. Frustrating. At the most crucial time it fails me.

Michael Hope · 9 February 2014 - 21:01
Canada · Rogers Cable

All bell mail servers are NOT responding for me. No problem with the internet.

Stef Kohut · 6 February 2014 - 13:06
Canada · Bell Canada

At least my incoming mail works on iphone 5 now, still can't send though. It was down for several days. Now I have to wait to "send".

Stef Kohut · 4 February 2014 - 09:36
Canada · Bell Canada

Yes it's down. I've called several times and it's down in the Toronto area. Down since about 10:30 a.m., Tues., Feb. 4/14. Happening too often these days. Oye, hard to send work related messages etc. Praying it's up and running soon. Also affecting my cell phone and TV. Thank you.

Lorraine Tripp · 29 January 2014 - 11:33
Canada · Telus Communications

My e-mails are not working today - Jan. 29, 2014

Heather Godfrey · 31 December 2013 - 17:59
Canada · Rogers Cable

server for cell is down, not able to send texts because of it

Will Pattie · 29 November 2013 - 16:24
Canada · MTS Allstream is not up right now even though this says it is.

Nithin Gowda · 29 August 2013 - 12:46
Canada · Bell Canada

Now the site is up and running fine

Kara Maritzer · 14 August 2013 - 06:47
Canada · Videotron Ltee

Bell seems to be down for me as well, my emails are not working at all

Ken Starks · 14 August 2012 - 14:24

Having trouble getting Bell Internet Check Up to run. Keeps trying to upload flash player even though my flash is current and browser is IE 8l.

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