Barnesandnoble.com website not working? Is it down right now?

Barnesandnoble.com Server Status Check
barnesandnoble.com screenshot
Barnes & NobleWebsite Name:
www.barnesandnoble.comURL Checked:
Response Time:
Last Down:
Checking Barnes & Noble
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Barnes & Noble Website Status History
Barnesandnoble.com server report and response time

The above graph displays service status activity for Barnesandnoble.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
06.Dec.2016
19:461.76 ms. 
06.Dec.2016
22:301.75 ms.
07.Dec.2016
00:571.86 ms. 
07.Dec.2016
04:062.08 ms.
07.Dec.2016
06:160.93 ms. 
07.Dec.2016
11:241.92 ms.
07.Dec.2016
14:3595.88 ms. 
07.Dec.2016
17:370.98 ms.
07.Dec.2016
19:480.9 ms. 
07.Dec.2016
22:172.73 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:08

We have tried pinging Barnes & Noble website using our server and the website returned the above results. If barnesandnoble.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Barnes & Noble - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as bn.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Barnesandnoble.com?
▼ LAST 6 MONTHS ...
Ed Chwist · 7 August 2016 - 22:47
· · Chrome 46.0 on Windows

Can't get on any of the barnes and noble websites from ipad, pc or iphone. using comcast and verizon,

Alison Greenberg · 30 July 2016 - 20:06
· · Firefox 47.0 on Windows

can't sign in to my account

Pam Pultorak · 26 July 2016 - 18:14
· · Safari 9.1.2 on Mac

Tried all their fixes and to no avail....it is their problem. I am not spending any more money there.

Pamela Bowens Buettner · 12 July 2016 - 21:06
· · Chrome 51.0 on Windows

I get this message no matter where I try to get on their website at or what device I use
"This page is unavailable due to either geographic restrictions or other restrictions in place at this time. NOTE: other restrictions can be a result of our security platform detecting potential malicious activity. Please try again later as the restrictions may be lifted, or contact your service provider if the issue persists.

Holly Porter · 23 June 2016 - 11:13
· · Chrome 51.0 on Chrome OS

The only words that appear are "The server encountered an error.
We're sorry! Please try again later." Has been doing this for hours.

▼ MORE THAN 6 MONTHS AGO ...
Beth Hedrick · 10 June 2016 - 12:19
· · Chrome 51.0 on Windows

I've been trying to place an order on B&N for days now. It cannot enter the state in which I live so the order will not go through. Will try ot hit an actual store so that I can get rid of a gift card. No wonder Amazon is taking over the world...Barnes & Noble is making it easy for them!

Sarah Pratt Schrader · 10 May 2016 - 17:38
· · Chrome 50.0 on Windows

This page is unavailable due to either geographic restrictions or other restrictions in place at this time. NOTE: other restrictions can be a result of our security platform detecting potential malicious activity. Please try again later as the restrictions may be lifted, or contact your service provider if the issue persists.

ID: 3140008793614321401

Rachel Gearhart · 19 April 2016 - 05:15
· · Safari 9.1 on Mac

Gaw, keep getting this! This page is unavailable due to either geographic restrictions or other restrictions in place at this time. NOTE: other restrictions can be a result of our security platform detecting potential malicious activity. Please try again later as the restrictions may be lifted, or contact your service provider if the issue persists.

ID: 3140008792361404191

Brenda Walters · 15 March 2016 - 19:07
· · Chrome 49.0 on Windows

not been able to log in today 3-15-16

Glo Maloney-Abramovitz · 5 March 2016 - 05:12
· · Chrome 48.0 on Windows

Am getting "This page is unavailable due to either geographic restrictions or other restrictions in place at this time. NOTE: other restrictions can be a result of our security platform detecting potential malicious activity. Please try again later as the restrictions may be lifted, or contact your service provider if the issue persists.

ID: 2592836216733290758

Larry Todd · 11 February 2016 - 21:37
· · Chrome 48.0 on Android

After the latest update I can't connect to the Nook service.

Mary Ann Hogan Bernard · 5 January 2016 - 21:54
· · Safari 9.0.2 on Mac

Can't check out. Tried on a Mac and on an iOS device. Both times got all the way to checkout and keep getting an internal server error.

Kimberly Mitchell Emerson · 27 December 2015 - 19:53
· · Firefox 43.0 on Windows

Server problems, and can't log in. "An unexpected error has occurred. Please refresh your page and try again. If this problems persist, please contact customer support." This is not a problem with my pc. Have tried many different devices and browsers. Have cleared cache, cookies, refreshed and rebooted to no avail.

Gerald Dombcik · 21 December 2015 - 20:57
· · Chrome 46.0 on Windows

cannot open bag to clear it by purchasing the items

Pilar Johnson · 21 December 2015 - 05:24
· · Chrome 47.0 on Mac

I've tried on and off getting on their website, and get the same message that many are getting "this page is unavailable for viewing, etc" Too bad, because I'm done trying and will now need to purchase from Amazon.

Amy Chadbourne Brown · 21 December 2015 - 02:17
· · Chrome 47.0 on Windows

I can get on the main site in incognito mode with Chrome, but not in regular mode. Even using incognito mode I can not view my nook books account, I just get a page of internet gibberish. :-(

Kathrine Letourneau · 15 December 2015 - 00:56
· · Safari 8.0 on iPad

I did try using my IPhone and I was able to get into the website twice. Just harder to navigate.

Deekshita Ramanarayanan · 14 December 2015 - 23:55
· · Chrome 46.0 on Mac

I'm currently getting this same page :(

Kathrine Letourneau · 10 December 2015 - 18:20
· · Chrome 46.0 on Windows

I have been trying and trying to access the website. I keep getting the same message: This page is unavailable for viewing, due to geographic or other restrictions in place at this time. Please try again later, as the restrictions may be lifted.
This has been going on for months now. I have used my lap top, Ipad and Iphone using 2 different wifis and tried different browsers. All with the same result. I give up! Amazon here I come!!!

Bart Atkins · 8 December 2015 - 15:51
· · Chrome 47.0 on Windows

I have been trying for over a week (since Dec 1, 2015) to place an order for 17 books. I have called, online chatted, emailed all to no avail,. B&N employees keep repeating the same lame BS about my computers.. Yes, I have more than one and the results is always the same. Everything appears to work on B&N website except... it will not allow me to 'checkout' . No messages. Looks like it's going to move to the checkout page, but never does. It just keeps bringing me back to my order page. I have tried multiple computers; 4 browsers, & cleared all cookies,etc. Now they appear to be telling me that its' because I don't have a payment method listed on my account.. WTF is that??? They need to start hiring people that know what they're doing instead of giving them 'menus' to read from. No surprise that B&N stocks are hitting the gutter. Sad situation. *I've been a member in good standing for over a decade and this is really disappointing.

Joan McCartney · 2 December 2015 - 01:51
· · Chrome 46.0 on Windows

B&N, your faulty web site is steering buyers to other book sellers and missing valuable Christmas income.

Joan McCartney · 2 December 2015 - 01:37
· · Chrome 46.0 on Windows

First I received this message: "This page is unavailable for viewing, due to geographic or other restrictions in place at this time. Please try again later, as the restrictions may be lifted. ID: 14441842845346596496"

Then I was able to get on and added items to my cart. I tried signing in but it didn't recognize my email address even though I get several emails a week from them. So I tried to order as a guest and they had my shipping address! Never the less, everytime I tried to place the order I got as far as my address and then received an error message telling me to refresh my page or call customer service. I restarted the laptop and tried to order in 2 different browsers. Alternately, I used 2 more browsers on my iPad. Same thing. I missed Cyber Monday deals and couldn't even order the next day with a new, less expensive order. Yes, I contacted Customer Service who told me to try everything I already did and then stated, "Sorry we coudn't help you." Looks like Amazon is getting my money instead.

Amanda Going · 30 November 2015 - 18:43
· · Chrome 46.0 on Windows

This page is unavailable due to either geographic restrictions or other restrictions in place at this time. NOTE: other restrictions can be a result of our security platform detecting potential malicious activity. Please try again later as the restrictions may be lifted, or contact your service provider if the issue persists.

Jenny Hamel · 27 November 2015 - 15:34
· · Chrome 46.0 on Windows

"This page is unavailable due to either geographic restrictions or other restrictions in place at this time" :/ Anyone else? It was working fine until just now

Dallas Scatena · 26 November 2015 - 11:23
· · Chrome 38.0 on Mac

Can't search, can't look at the deals, can't look at the items.

Pacific NW Marquez · 26 November 2015 - 06:37
· · Chrome 46.0 on Windows

It looks like their search function is now broken.

Bill Baggett · 21 November 2015 - 16:25
· · Chrome 46.0 on Windows

unable to purchase, message is server is down, sorry

Alyssa Marie Morgan · 18 November 2015 - 15:53
· · Chrome 42.0 on Windows

The site kept freezing on me due to too many ads. It's bad enough that fanfiction.net does it; but why is barnes and noble doing it?! Those stupid ads cause my computer to freeze and malfunction. Please fix it.

Kathrine Letourneau · 16 November 2015 - 01:41
· · Chrome 46.0 on Windows

i have been trying to connect with bn.com for a week now and have used several devices with no luck. Keep getting the same message.

Stephanie Lupoli · 15 November 2015 - 02:11
· · Chrome 45.0 on Mac

All items in my shopping cart are now showing up as $0. I am not able to edit the cart, add items or remove items.
I've trying using my home computer with safari and chrome, safari on my iphone, and my computer at work.

Becky Bollman · 11 November 2015 - 21:52
· · Internet Explorer 11.0 on Windows

Have not been able to access website for 5 days - its comes up, but cannot complete purchase and says it is not available

Tricia Gallagher Hempel · 29 October 2015 - 01:09
· · Safari 7.0.5 on Mac

was trying to place an order and got that same response: This page is unavailable for viewing, due to geographic or other restrictions in place at this time. Please try again later, as the restrictions may be lifted.

Guess that's why there is Amazon.

Kimberley Thomas-Catanzaro · 28 October 2015 - 12:35
· · Safari 9.0 on iPhone

Very frustrating- This page is unavailable for viewing, due to geographic or other restrictions in place at this time. Please try again later, as the restrictions may be lifted.

ID: 2592836207227083375

Blake Anthony LeMaster · 25 October 2015 - 02:30
· · Chrome 46.0 on Windows

Getting this message right now "This page is unavailable for viewing, due to geographic or other restrictions in place at this time. Please try again later, as the restrictions may be lifted.

ID: 14441842845346596496"

Becky Day · 25 October 2015 - 01:14
· · Chrome 46.0 on Windows

Getting this message right now "This page is unavailable for viewing, due to geographic or other restrictions in place at this time. Please try again later, as the restrictions may be lifted.

ID: 14441842845346596496"

It's not the first time I've gotten this either.

Lucinda Fiorini · 17 October 2015 - 22:34
· · Internet Explorer 11.0 on Windows

I am unable to submit my order, just spins--will not take me to payment page.

Alyssa Zulueta · 15 October 2015 - 14:41
· · Chrome 45.0 on Chrome OS

It hasn't worked for me in 10 days. I've called twice, but they can't get into my account. They tell me the website is undergoing renovations, but they sais that over a week ago.

Jeanne-Marie Christman · 12 October 2015 - 16:27
· · Chrome 45.0 on Windows

I'm getting: An unexpected error has occurred. Please refresh your page and try again. If this problems persist, please contact customer support.

This has been happening since this morning. You would think if they were doing network maintenance, the message would say that.

Lisa Gillette-Martin · 1 October 2015 - 20:41
· · Chrome 45.0 on Windows

I am located in the continental US, and yet I keep getting this message when I try to access the website: This page is unavailable for viewing, due to geographic or other restrictions in place at this time. Please try again later, as the restrictions may be lifted. ID: 14441842843788196010

WHY?!?!?

Beth Byers Cossey · 30 September 2015 - 20:27
· · Internet Explorer 11.0 on Windows

when trying to make a purchase the page will not load.

Nicholas Vikør Green · 30 September 2015 - 15:56
· · Chrome 45.0 on Windows

Experiencing the same problem as Jokpii. I press Continue and it just refreshes the page.

Galen Jokipii · 29 September 2015 - 06:49
· · Chrome 42.0 on Windows

having problems with ordering books from bn.com shopping bag. Clicking continue just refreshes the shopping bag web page.

Art Chester · 7 September 2015 - 16:01
· · Safari 8.0.8 on Mac

I get an error message: This page is unavailable for viewing, due to geographic or other restrictions in place at this time. Please try again later, as the restrictions may be lifted. ID: 14441842842308205635
Same message with Mac Safari, Mac Google Chrome and iPhone Safari.

Alexa Antonetz Mullady · 7 September 2015 - 15:17
· · Chrome 44.0 on Mac

Won't let me place an order - it tells me a product number isn't available, but nothing in my cart has that product number- now wheel keeps spinning when I go to submit my order

Robert Downing · 5 September 2015 - 05:08
· · Chrome 45.0 on Windows

Multiple occurances: This page is unavailable for viewing, due to geographic or other restrictions in place at this time. Please try again later, as the restrictions may be lifted.

Rebecca Parrish · 1 September 2015 - 02:13
· · Chrome 44.0 on Windows

any one get this
This page is unavailable for viewing, due to geographic or other restrictions in place at this time. Please try again later, as the restrictions may be lifted.

Kathleen Kelleher DelPrete · 31 August 2015 - 03:03
· · Safari 600.1.4 on iPad

Unexpected error logging in

Deborah Harmon Bouknight · 30 August 2015 - 00:58
· · Firefox 40.0 on Mac

Unable to get to "Check out" on Barnes & Noble website. Repeated tries for past 3 days.

Lin Guba · 29 August 2015 - 19:36
· · Chrome 44.0 on Windows

cannot log in to my account "an unexpected error" message comes up

Tracy Moncure · 18 August 2015 - 15:59
· · Internet Explorer 11.0 on Windows

I ordered several Nook books two days ago. I received a confirmation of my order but no access to my books. I can't sign in. I've tried several times during the past two days and each time I have the same problems. This has happened several times this summer, and I'm getting tired of it.

Tomika Campisi · 5 May 2014 - 11:33
United States · Kaplan Telephone Company

The website won't let me create a pen name to write a review on a book. It keeps giving me the window to create pen name but won't accept anything I put in and just keeps jumping to a new white web page with a computer gibberish error

Mindy Smith · 8 April 2014 - 04:51
United States · Suddenlink Communications

I cannot log onto to my account. I put in my email and password to purchase a nook book and when it should go to confirm payment page it goes nowhere? I just purchased a book three days ago with no problem, what might have changed.

Susan P. Murphree · 8 April 2014 - 04:04
United States · Time Warner Cable

for the past 3 days every book I buy on the Nook says connecting but will not download

Janis Bridges · 6 April 2014 - 08:15
United States · Cox Communications

I have had this problem with Barnes and Noble for ages and am glad to know I'm not the only one. Contact with B&N was no help at all. I do not have this problem with other sites on a regular basis. Can't help but wonder where they are going. Locally, they are very convenient for me.

Anthony Veit · 2 April 2014 - 09:24
United States · AT&T U-verse

iidrn.com says up, but system hangs after logging in.
Tried (reboot), Firefox, Chrome, IE; enter the "sign-in" pop-up, then get the pop-up...
https://www.barnesandnoble.com/signin/popup/success
but that pop-up box is blank and the server just appears to hang at that point

Simon Carrasco · 29 March 2014 - 20:54
United States · Comcast Cable

Have not been able to register my new Nook, and the phone app reports server not available

Jocelyn d'Isigny · 29 March 2014 - 18:38
United States · AT&T Wireless

Tried web, phone and nook... my internet connections are good. through my phone app it stated that the servers were unavailable.

Mary Haas · 29 March 2014 - 18:18
United States · Bright House Networks

Trying to download to my new phone andresponse is server down.

Andrew Valle · 29 March 2014 - 16:22
United States · Charter Communications

Called B&N there down right now

Jamie Rodgers Coody · 5 March 2014 - 14:18
United States · Time Warner Cable

Everytime I go to my library on website it says I have nothing

Barbara Mizicko Bekker · 14 February 2014 - 06:24
United States · Comcast Cable

I cannot access my account at Barnes and Noble. Help

Jeff Swift · 7 February 2014 - 15:13
United States · AT&T U-verse

Unable to access my nook account. This is becoming a frequent problem.

Jeff Pollock · 2 February 2014 - 08:00
United States · Charter Communications

None of my Nook apps can connect right now.

Christopher Obert · 25 December 2013 - 13:29
United States · Frontier Communications

Chat is down, and my new Nook is unable to set up "due to network issue" when it checks for latest updates. I have confirmed that my network is fine (all other devices work, and I went into the router to trouble shoot the nook connection, it confirms that the nook has good connection) Additionally, my nook itself says that the connection is fine. I think they are having mass issues over there with their servers being overloaded.

Cherie King · 1 December 2013 - 22:25
United States · CenturyLink

My nook app is down on my iPad mini

Diane Yoak · 13 September 2013 - 11:50
United States · Suddenlink Communications

I cannot even use my nook. when I turn it on a box comes up that wants me to enter code I never saw it before I do not have a code

Lisa A Ferrera August · 13 September 2013 - 05:01
United States · Comcast Cable

i cant download the free app and book today, it tells me to sign in and i do and when i try to download it brings me to the sign on screen again

Wanda Ellyson Vernon · 10 July 2013 - 00:37
United States · Cox Communications

Thought I'd have better luck @ 2:35AM but site still a mess. Can't access account and when I can doesn't respond to commands. Seems this has become the norm for B&N.

Jeff Craig · 12 June 2013 - 22:42
United States · Frontier Communications

They're down again!! Maybe B&N should rent space on the Amazon Cloud Service - Or MAYBEEE they already do??? #ConspiracyTheory

Karen Shepherd · 4 June 2013 - 00:22
United Kingdom · Virgin Media

cant register a new nook is anyone else having this problem? Server seems to have been down for 3 days for registration.

Jean Findlay Bowden · 2 March 2013 - 13:51
United States · Time Warner Cable

Thank you for the update Robert Stevenson

Robert A Stevenson · 2 March 2013 - 13:45
United States · Bright House Networks

Barnes and Noble support acknowledges that the download servers are out, working to resolve problem. One more reason why the Nook is floundering. i love the device and the support but their infrastucture is lacking.

Jean Findlay Bowden · 2 March 2013 - 13:16
United States · Time Warner Cable

I know your pain Michael Lathwood...

Michael Lathwood · 2 March 2013 - 13:12
·

Nook server is not responding... Wife very pissed...

Jean Findlay Bowden · 2 March 2013 - 09:34
United States · Time Warner Cable

I can't download books right now...can purchase but it's not downloading :(

Chris Facci · 3 January 2013 - 14:15
United States · One Communications Corporation

Cannot remove items from cart, cannot update credit card information, & have had issues since 12/27/12

Sonya VanBebber Collins · 25 December 2012 - 18:04
United States · WideOpenWest

Just trying to log in to my current account and the site tells me not right now. Frustrating!

David Schaefer · 25 December 2012 - 18:04
United States · Comcast Cable

Looks like authentication back end is down.

Liz Hastings Amoroso · 25 December 2012 - 17:57
United States · CenturyLink

Not working for me right now either. Won't ceate new account or let me check out.

Jane Lamal Henschler · 25 December 2012 - 17:56
United States · Orbitel Communications

I am having all the issues that are reported above - created an account earlier and I now cannot login or change my password!

James Brieger · 25 December 2012 - 17:52
United States · AT&T Internet Services

I created an account earlier today, but cannot purchase from Nook or access account info on Macbook currently

Barbara Jean May · 25 December 2012 - 17:24
United States · Comcast Cable

Was able to create new account for Nooks earlier today, but now cannot sign in.

Danielle Russell Reece · 25 December 2012 - 13:24
United States · South Central Rural Telephone Co.

Cannot access B&N account, nor create a new account Been trying for about an hour.

Madell Brahm Dobrushin · 25 December 2012 - 13:21
United States · Comcast Cable

I cannot access my account at B&N.

Brian Ard · 25 December 2012 - 13:20
United States · Cox Communications

Trying to create a new account for a nook. Unable to do so on the nook or any other device.

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