website not working? Is it down right now? Server Status Check screenshot
Bank of the WestWebsite Name:
www.bankofthewest.comURL Checked:
Response Time:
Last Down:
Checking Bank of the West
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Bank of the West Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
04:18139.73 ms. 
06:3697.25 ms.
09:3097.92 ms. 
16:00134.5 ms.
04:13133.51 ms. 
09:1299.4 ms.
20:0798.03 ms. 
04:45133.67 ms.
13:35138.88 ms. 
22:23100.47 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 10:46

We have tried pinging Bank of the West website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Bank of the West - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
JeriAnn Eakin · 27 July 2016 - 07:03
· · Chrome 51.0 on Windows

Why can't I sign in then?

Eddie Vogart Wretch · 1 May 2016 - 09:11
· · Firefox 45.0 on Linux

Cannot log in via internet or smartphone.

Kim Slankard · 12 March 2016 - 14:36
· · Chrome 50.0 on Windows

I was able to use my debit card yesterday morning and by late afternoon it was declined at the gas station. I went to the bank ATM to try to use it and it was declined again. I tried to get on the website and it says it is down also. Wanting to see if anyone else in my area is having issues to?

Paige Kennedy · 29 January 2016 - 17:40
· · Safari 8.0 on iPhone

Every time I log in it kicks me out and says it's due to inactivity before I even get to my account. I try my phone app and it doesn't let me log in and an error page keeps popping up without me entering any information. .

Lorene Alvarez · 26 January 2016 - 01:25
· · Internet Explorer 11.0 on Windows

Still can not access mobile on line or through desk top.

Mat Grown · 12 January 2016 - 23:54
· · Chrome 47.0 on Windows

Rod Keesee · 8 January 2016 - 21:51
· · Chrome 47.0 on Windows

Yes it's down

Holly Wood · 2 November 2015 - 23:59
· · Chrome 34.0 on Android

I have been unable to purchase anything using my atm/debit card. The call center does not know when it will be back up and cannot tell me who is held accountable. I was told to call my local branch, but if its a national issue then why would my local branch have all the info? I am very frustrated and need answers.

Anne Adams · 30 August 2015 - 11:25
· · Safari 8.0 on iPad

Tried several times to access my online bank acct and says password is incorrect which it is not password is fine.

Ben Leong · 23 June 2014 - 21:35
United States · Comcast Cable · Chrome 35.0 on Windows

It's down right now. I've been trying to log on for the past couple hours. pls fix it.

Peter Susai · 19 February 2014 - 18:46
United States · AT&T U-verse

After getting my userID, it got stuck and is stuck for the past 5 minutes

Burb Campbell · 10 May 2013 - 10:00

After log in, it loads on and off, the following pages without quite getting you to your account info. Have tried 10x today. Restarted comp, emptied temp fold. No avail.

Carolyn Donnell · 15 February 2013 - 10:18

The secure online system is down though - try back in two hours the phone message said:-[

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