website not working? Is it down right now? Server Status Check screenshot
AutotaskWebsite Name:
www.autotask.netURL Checked:
Response Time:
Last Down:
Checking Autotask
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Autotask Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
11:4015.91 ms. 
22:288.02 ms.
09:1415.28 ms. 
12:137.9 ms.
15:279.6 ms. 
17:5214.88 ms.
13:137.83 ms. 
14:1622.91 ms.
17:5314.16 ms. 
17:388.4 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 03:10

We have tried pinging Autotask website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Autotask - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Wim Lamot · 2 July 2014 - 03:35
Belgium · Telenet N.V. · Firefox 31.0 on Mac

it seems to be working again ;)

Mattias Nyström · 2 July 2014 - 03:03
Sweden · DGC Access AB · Internet Explorer 11.0 on Windows

No ETA, just talked to the support and its an issue affecting the UK region (Europe). And support said it was an internal server issue not that they where under attack or similar. I will recieve an email when the issue is resolved and I can post it here for you when I get it.

Wim Lamot · 2 July 2014 - 02:55
Belgium · Telenet N.V. · Firefox 31.0 on Mac

Does anybody know an eta when it will be back up & running

Mattias Nyström · 2 July 2014 - 02:52
Sweden · DGC Access AB · Internet Explorer 11.0 on Windows

Extremely slow or not working at all since yesterday afternoon. //Sweden

Scott Prudence · 2 July 2014 - 02:26
United Kingdom · Daisy Communications · Chrome 35.0 on Windows

Really slow to login and then getting a timeout for most components. Has been like this all morning.

Tim 'Mit' Wiser · 2 July 2014 - 02:24
United Kingdom · IP Infrastructures · Chrome 35.0 on Windows

Can't connect to or Had slowness and brief outage yesterday as well.

TobiKaze Vandenberghe · 2 July 2014 - 01:46
Belgium · Telenet N.V. · Firefox 30.0 on Windows

Very slow since several hours

Ryan Pulsakowski · 2 July 2014 - 01:45
United Kingdom · BT · Firefox 30.0 on Windows

it was up and down yesterday afternoon as well

Ernst Burgers · 2 July 2014 - 01:08
Netherlands · Routit BV · Internet Explorer 10.0 on Windows

OUTAGE Autotask. Cannot login to Autotask at this moment, or extreeeeemly slow (not workable) for more than 1.5 hour.

Ernst Burgers · 29 August 2013 - 01:11
Netherlands · Routit BV

No Time Entries visable at any tickets anymore, partial information outage

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