website not working? Is it down right now? Server Status Check screenshot
AstroWebsite Name:
www.astro.comURL Checked:
Response Time:
Last Down:
Checking Astro
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Astro Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:4395.35 ms. 
12:3096.49 ms.
01:3592.24 ms. 
14:0192.39 ms.
18:3193.73 ms. 
01:0292.59 ms.
03:3192.31 ms. 
06:0092.18 ms.
20:0992.55 ms. 
10:4992.46 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:47

We have tried pinging Astro website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Astro - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Giovanni Facchinetti · 4 June 2016 - 06:34
· · Chrome 50.0 on Android

Its definitely down

Stefany Anne Brown · 14 December 2015 - 06:22
· · Chrome 46.0 on Mac

Astro has been down for two days. There TV asks us to sms, the sms responds with "reconnection request is unsucessful due to technical errors" When will this be fixed?

Aila April · 5 July 2014 - 23:52
Germany · Vodafone DSL · Chrome 33.0 on Windows

Well, good to know. I thought it was a problem with my internet line or browser.

Felisha Jones · 5 July 2014 - 23:40
United States · CenturyLink · Chrome 35.0 on Windows

Apparently it's been down for like 8hrs!

Shawn Soszka · 5 July 2014 - 22:47
United States · Comcast Cable · Chrome 35.0 on Windows is down on July 5th 2014. First time I've encountered this issue.

Nora Jean Stone · 13 December 2013 - 18:17
United States · AT&T Internet Services

I checked a number of pages and none are coming up as of 6:15pm 12/13/13

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Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.