website not working? Is it down right now? Server Status Check screenshot
Anthem InsuranceWebsite Name:
www.anthem.comURL Checked:
Response Time:
Last Down:
Checking Anthem Insurance
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Anthem Insurance Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
12:188.11 ms. 
19:326.24 ms.
21:3810.54 ms. 
23:549.02 ms.
04:059.95 ms. 
14:188.71 ms.
17:216.75 ms. 
20:527.88 ms.
00:4610.1 ms. 
20:129.23 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:59

We have tried pinging Anthem Insurance website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Anthem Insurance - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Jennifer McGan · 29 July 2016 - 21:18
· · Safari 6.1.6 on Mac

web page still not working.WHAT A WASTE OF TIME>>>>

Stephanie R. · 1 June 2016 - 08:20
· · Safari 600.1.4 on iPhone

Tried logging in to pay my bill and it says I'm not an active member even though I've been registered online for about 6 months now and was just on there checking claims last week. Weird.

Christina Norcross · 27 April 2016 - 02:28
· · Chrome 42.0 on Android

I went out cvs to get my meds filled because I'm very ill right now and I couldn't get them filled because your system is down.... do you know when it will be back up I really need my meds asap

Nandi Sojourner · 27 March 2016 - 18:00
· · Chrome 49.0 on Android

I'm getting annoyed and impatient. I've been trying since last night.

Laura Weitzel Milnor · 27 March 2016 - 17:57
· · Chrome 42.0 on Windows

This website is still down... by the looks of the comment thread this website has been down for HOURS like 14 hours. For this amount of time Anthem it is helpful and just good customer service to email your subscribers and communicate what is happening. We have upcoming surgeries, bills, questions that we are trying to figure out.

Karen Lee Copen · 27 March 2016 - 17:36
· · Safari 9.0.3 on Mac

down for me too

Jayce Fox Mawson · 27 March 2016 - 07:12
· · Safari 9.0.3 on Mac

Cannot access site :/

Carlos Herrera · 27 March 2016 - 04:22
· · Chrome 48.0 on Mac

Tried and received a 504 Gateway Timeout error with a message that says: An error occurred while processing your request. Reference #.

Zeb Xenon · 11 March 2016 - 21:14
· · Chrome 48.0 on Windows

Are the Chinee who stole 8-million of our IDs back to do their damage step?

Dougy Lee · 11 March 2016 - 18:13
· · Chrome 48.0 on Mac

Website back up but keeps either 404-ing or unable to login

Dougy Lee · 11 March 2016 - 18:08
· · Chrome 48.0 on Mac

Can't even bring up the main page.

MaryLouise Padden · 11 March 2016 - 17:34
· · Chrome 48.0 on Windows

Anthem - can hit main page but cannot completely login 3-11-2016

Tammy Bell Rummel · 11 March 2016 - 17:03
· · Chrome 48.0 on Windows

Dreaded 404 consistantly today :(

Allen Prunty · 11 March 2016 - 14:43
· · Internet Explorer 11.0 on Windows

Getting 404 errors... not working

Brian Danger Hannon · 11 March 2016 - 13:29
· · Safari 9.0.3 on Mac

To many redirects, can not get on

Sam Gardshem · 11 March 2016 - 05:50
· · Chrome 48.0 on Mac

Sites it down

Mike Niemeier · 11 March 2016 - 04:38
· · Firefox 44.0 on Windows

Entire site is down. Gives the dreaded 404

Thomas Jiang · 3 March 2016 - 14:09
· · Chrome 48.0 on Windows

loggin is down

Ann Clark · 5 February 2016 - 22:33
· · Opera Next 34.0.2036.50 on Windows

Can't log in to Anthem Friday February 5, 2016 at 2:32 pm PST. Can log in to other websites so I don't think it's "just me."

Ilya Pivnik · 5 February 2016 - 14:57
· · Chrome 48.0 on Windows

Server is up - Logging is down

Lee Bunker · 6 January 2016 - 04:46
· · Internet Explorer 11.0 on Windows

I have been trying to pay on a premium for several days. Each time, I can get all the way to the very end of the payment process and then I get an air message stating that they are experiencing a technical error and can not show the requested page.

Newsfeed Thrufb · 5 January 2016 - 17:53
· · Chrome 47.0 on Windows

Anthem main website is up BUT logging in won't accept and move on from there. I just called Anthem IT Website Support and their phone announcement states as of January 5th 2015 they are experiencing how call volumes and technical problems with the server. Okay...main website okay BUT sign/logging in not okay.

Katt Mitchell · 3 January 2016 - 07:19
· · Chrome 47.0 on Windows

I just registered completely and tried to login but it keeps saying there was a server error everytime I do it.

Libby Klatt Dissauer · 15 December 2015 - 21:23
· · Internet Explorer 9.0 on Windows

12.15.2015 Can't log on, regardless of browser.

Tish Hansel · 17 November 2015 - 21:52
· · Internet Explorer 11.0 on Windows

I got as far as the Application review tab. Clicked on the PDF and the system gave me an error. Tried 2 more times and the same thing happened. Chose to go past the PDF and the system got stuck. Now I can't get in at all.

Luke Wilwerding · 24 October 2015 - 23:53
· · Safari 8.0 on iPhone

Anthem is unable to pay for our prescription because their servers are down or other technical issue. Right now!

David Lytle · 29 September 2015 - 18:36
· · Safari 9.0 on iPad

Can't receive cost estimate for vaccinations, and pharmacy can not access anthem site. They told me my card was rejected.

Lori Ann · 21 April 2014 - 14:15
United States · Razzo Link

keeps logging out, reports security issues

Lindsay Casablanca · 20 March 2014 - 12:58
United States · AT&T Internet Services

Anthem not working with Chrome. AGAIN.

Melissa Cronje · 26 August 2013 - 12:36
United States · AT&T Internet Services

can't log in from pc using ie or chrome

Angela Goodacre · 15 July 2013 - 13:49
United States · Hughes Network Systems

can't log in, have not been able to for the past 5 hours. Customer service told me to try using a PC.

Jessica Winingar · 16 July 2012 - 16:18
United States · Comcast Cable

Can't log in

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