website not working? Is it down right now? Server Status Check screenshot
Ancestry AustraliaWebsite Name: Checked:
Response Time:
Last Down:
Checking Ancestry Australia
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Ancestry Australia Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
14:0853.79 ms. 
08:1453.69 ms.
10:3453.67 ms. 
17:4753.81 ms.
08:2953.93 ms. 
20:1554.09 ms.
01:3670.46 ms. 
07:1669.29 ms.
17:5872.4 ms. 
08:0753.65 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 14:52

We have tried pinging Ancestry Australia website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Ancestry Australia - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Edward Fraser · 19 June 2014 - 22:33
Australia · Australia On Line · Internet Explorer 11.0 on Windows

You can run but you cannot hide Ancestry.Com, what are you going to do about your negligence, incompetence, greed, customer relations & failure to deliver from your fraudulent promises & advertising have you no ethics or morals...

its not up & its not reachable, or approachable or negotiable or any good, what about a refund...???

Ann Piper · 19 June 2014 - 21:00
Australia · Telstra Internet · Internet Explorer 10.0 on Windows

Cannot connect via FTM Melbourne

Edward Fraser · 18 June 2014 - 05:43
Australia · Australia On Line · Internet Explorer 11.0 on Windows

its still down here Adelaide South Australia FTM cannot connect with ???

Jill Suzette Bickmore · 17 June 2014 - 23:52
Australia · iiNet Limited · Internet Explorer 11.0 on Windows

FAG been off since yesterday morning for me. Ancestry was back yesterday for a bit but gone again now.

Maree Tully · 17 June 2014 - 22:49
Australia · Telstra Internet · Chrome 35.0 on Windows

Back up in Sunshine Coast Australia

Robert Collins · 17 June 2014 - 21:39
Australia · Telstra Internet · Firefox 29.0 on Windows

Has been down here all day here at my house in SE Qld

John Walton · 17 June 2014 - 21:39
Australia · iiNet Limited · Firefox 29.0 on Mac

not able to get on for 2 days

Burble Bee · 17 June 2014 - 20:48
Australia · Optus · Chrome 35.0 on Windows

Was up, now down again

Andrew Benham · 17 June 2014 - 07:56
Australia · Telstra Internet · Internet Explorer 11.0 on Windows

All of the network has been down for about 24 hours. There's a tiny bit more information on Facebook, and a lot of discussion on this site about the site.

Jen Grimshaw · 8 May 2013 - 03:39

I cant access
I have tried the following;
- reset all settings in internet explorer 9 back to factory (this also deletes all history, cookies, cache)
- tried to connect using google chrome, no success
- tried to connect using safari on iphone, no success
- I can open other sites with no issues.
- completed the ipconfig /flushdns

It says that the website is up, anyone have any other pointers? I would hate to think that I wont be able to access the years of work that I have completed and will be removing\backing up as soon as I can.


Lloyd Jordan · 24 August 2012 - 05:10

says its up but it isnt hasnt been since i logged on 2hrs ago all other sites working ok so its just ancestry

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