website not working? Is it down right now? Server Status Check screenshot
AlipayWebsite Name: Checked:
Response Time:
Last Down:
Checking Alipay
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Alipay Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
21:14693.78 ms. 
00:08711.45 ms.
03:20682.69 ms. 
14:07851.02 ms.
19:53714.21 ms. 
23:53719.55 ms.
12:12724.94 ms. 
14:27838.95 ms.
17:29748.03 ms. 
06:22710.56 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:32

We have tried pinging Alipay website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Alipay - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Sebastian Es · 9 August 2016 - 18:36
· · Chrome 51.0 on Windows

response time: 1091.69 ms, nice...

Bo Farosi · 19 July 2016 - 17:47
· · Chrome 51.0 on Android

Not working .. Customer service don`t know any thing .. I can't add a card or make a payment .. My account verified and there getway say not .. And there system said verified

Андрей Пузин · 21 April 2016 - 08:24
· · Chrome 47.0 on Windows

здравствуйте. я оплатил игрушку через сайт AliExpress, товар не дошёл- возврата нет пишут
2016-04-13 21:58:14
please cherk the Alipay - - С уважением Андрей

Da Ge · 2 December 2015 - 13:39
· · Chrome 46.0 on Windows

it always say "sorry, networkproblems..." been like this since november tried it today with same problem

Colin Bonner · 6 November 2015 - 15:48
· · Chrome 28.0 on Android

Server down for me I use this site all the time

Ida Faye Daniel Gibson · 4 February 2014 - 14:55
United States · Hughes Network Systems

Cannot send Western Union Quick Pay from Nashville Arkansas!!

Citizen Bedi · 9 July 2013 - 08:10
United States · Comcast Cable

it says it could not verify my card. I have used this 2 times before, and no problem.

Marcia Warren Gunter · 20 June 2013 - 19:32
United States · WideOpenWest

it says it couldnt verify my card

Carol MoneyMaker Moore · 27 March 2013 - 11:34
United States · Suddenlink Communications

Says bank system is busy. Try payment later

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