website not working? Is it down right now? Server Status Check screenshot
AlibabaWebsite Name: Checked:
Response Time:
Last Down:
Checking Alibaba
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Alibaba Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:4073.36 ms. 
03:4173.24 ms.
06:5973.56 ms. 
12:3573.22 ms.
01:5473.46 ms. 
07:0968.72 ms.
19:1967.27 ms. 
02:5674.78 ms.
05:4173.56 ms. 
11:0379.56 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:42

We have tried pinging Alibaba website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Alibaba - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Cédric Bettinger · 16 August 2016 - 10:53
· · Chrome 51.0 on Linux

Can't loging from France right now.

James Williams · 21 May 2016 - 16:20
· · Chrome 50.0 on Windows

Not working from Canada this morning

Robertus Keers · 4 May 2016 - 06:33
· · Chrome 50.0 on Windows

not from the Netherlands 5/4/2016

Thomas Nordsted Sørensen · 4 May 2016 - 06:24
· · Chrome 50.0 on Windows

Not working from south Denmark just now

Christos Gregoriades · 8 April 2016 - 20:53
· · Chrome 49.0 on Mac

last 2 days alibaba is not loading from Cyprus???

Jennie Cannon · 24 March 2016 - 20:34
· · Safari 9.0.1 on Mac

Not able to load alibaba. The hope page comes up but the product pages never load, just stay blank. :(

Rick Wallace · 13 March 2016 - 16:48
· · Firefox 44.0 on Mac

Can't get to Alibaba

Lesnov Natalia · 9 February 2016 - 19:36
· · Firefox 44.0 on Windows

can't acces to alibaba, 21.36 09.02.2016

Mohsen Alaya · 4 February 2016 - 10:18
· · Firefox 43.0 on Windows

not able to access alibaba web site from Tunisia

Bill Zu · 4 January 2016 - 06:05
· · Chrome 42.0 on Mac


Glen Smith · 31 August 2015 - 21:52
· · Chrome 44.0 on Windows

Change your DNS server to google and - Certainily t the moment iinet's DNS is not resoving alibaba properly.

Kevin Scrimshaw · 31 August 2015 - 03:06
· · Chrome 44.0 on Mac

1:06pm in Melbourne 31.08.15, unable to access Alibaba

Tobi Nagy · 29 August 2015 - 02:53
· · Firefox 40.0 on Windows

I can't access Alibaba website. since Aug 29, 2015, Australia

Martina Mitchell · 28 August 2015 - 23:30
· · Firefox 40.0 on Windows

Can't access the Alibaba homepage, cant use product search... other parts are accessable, since Aug 27, 2015 Australia

Mitch Taylor · 25 August 2015 - 02:32
· · Chrome 44.0 on Windows returns "This webpage is not available. The server at can't be found, because the DNS lookup failed."... But works just fine...... Weird!

Leslie Padorr · 27 March 2014 - 12:23
Canada · Rogers Cable

cannot logon

Antojeyaraj Ilango · 19 March 2014 - 23:29
India · BSNL

site is not loading in india for last 3 days

Or Lando · 18 September 2013 - 13:20
Argentina · Cablevision

I can't login from argentina...

Amir Abla · 9 September 2013 - 16:04
Algeria · Telecom Algeria

Down in algeria too

KLMU CCSP · 29 June 2013 - 08:36
Malaysia · Tm, Adsl Service Provider, Malaysia

The site is not loading in the Malaysia at the moment.

Amitabh Mittal · 11 April 2013 - 12:24
United States · Comcast Cable

Not able to connect to from US.

Yojalma Plasmann Moleterno · 27 December 2012 - 08:48
United States · Comcast Cable

The app on my iphone is not running nor is the site on my kindle, iphone or laptop. Sucks

Marcus Finkley · 27 December 2012 - 00:27
United States · Comcast Cable

the site is not loading in the US at the moment.

Sherry Bilbrey Turk · 1 November 2012 - 10:41
United States · Comcast Cable

Not loading for me either. My neighbor and I are on Comcast and it won't load, but my friend at work can get to the site with no problem and I can also get to it from my iphone on Verizon. anybody else on Comcast?

Lenice Yvette Dixon · 1 November 2012 - 08:18
United States · Comcast Cable

This site is not loading in the US right now, either.

Prem Anandh · 5 October 2012 - 03:43
India · Airtel Broadband

I want to buy dc motor from alibaba. but alibaba website is not working in india. why? what happened?

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