website not working? Is it down right now? Server Status Check screenshot
AlexaWebsite Name:
www.alexa.comURL Checked:
Response Time:
Last Down:
Checking Alexa
Please wait while we check the server...
Alexa Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
23:150.77 ms. 
02:270.58 ms.
04:380.58 ms. 
08:200.58 ms.
11:440.79 ms. 
14:330.9 ms.
17:500.56 ms. 
20:230.78 ms.
22:300.56 ms. 
07:340.87 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:55

We have tried pinging Alexa website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Alexa - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Vachi Spivey Aahcc · 19 July 2016 - 19:24
· · Chrome 51.0 on Windows

Alexa is not accessing anything right now

Henry L. Pineau · 19 July 2016 - 19:10
· · Safari 600.1.4 on iPhone

Is Alexa down?

Yohansi Paz · 1 June 2016 - 21:37
· · Firefox 46.0 on Windows is DOWN for everyone.

Dana Moya · 27 May 2016 - 17:30
· · Chrome 50.0 on Android

It's down here

Denise Finelli · 28 April 2016 - 08:21
· · Firefox 45.0 on Mac

It's down. On and off.

Larry Graver · 31 October 2015 - 19:54
· · Safari 600.1.4 on iPad

Alexa seems to be down not responding

Pamela Rogers · 12 October 2015 - 13:56
· · Chrome 45.0 on Windows

Alexa is down!!!!!!!!!!!!!!

Dennis Butler · 20 September 2015 - 14:26
· · Safari 9.0 on iPad

Alexa is down for me too. Reset everything; all other devices work fine.

Francine Nardolillo · 20 September 2015 - 13:59
· · Safari 8.0 on iPad

Has been down all morning. Keep getting message that Alexa is not connected to the Internet. All other wifi devices are working.

Lynn Hurley · 20 September 2015 - 13:27
· · Chrome 45.0 on Windows

Arizona - no connectivity

Karaji Bane · 31 July 2014 - 15:41
United States · SingleHop · Chrome 36.0 on Windows is down right now

Masterbama · 31 July 2014 - 14:50
Indonesia · PT Telkom Indonesia · Chrome 36.0 on Windows Down .. omg

Mahmoud Saad · 31 July 2014 - 14:45
Egypt · Link Egypt · Firefox 29.0 on Windows down

Ilana Masad · 31 July 2014 - 14:42
United States · Time Warner Cable · Chrome 36.0 on Windows

This has been down for me for at least three hours, not 6 minutes.

Vikash Shankar · 22 August 2013 - 16:01
India · Aircel. is down right now

Nando Vallejo · 2 August 2013 - 12:22
Honduras · Millicom Cable Honduras de C.V.

It's been loading forever. The web icon loaded but the site is still down to me.

Ahmed AL-Ghethi · 31 March 2012 - 11:41
Saudi Arabia · Ettihad Etisalat

why i cant access it

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