website not working? Is it down right now? Server Status Check screenshot
AARPWebsite Name: Checked:
Response Time:
Last Down:
Checking AARP
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AARP Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
00:530.55 ms. 
19:050.92 ms.
01:370.56 ms. 
22:260.41 ms.
12:340.38 ms. 
18:180.98 ms.
18:580.86 ms. 
03:570.54 ms.
16:270.89 ms. 
03:540.89 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:45

We have tried pinging AARP website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access AARP - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Sheila Karlson · 17 July 2014 - 22:11
United States · Comcast Cable · Safari 5.1.9 on Mac

Website is not available right now. All I get is text, no images.

Warren Droms · 26 June 2014 - 01:56
United States · CenturyLink · Chrome 35.0 on Windows

been trying to get to the rewards section for a week without success, tried the help and contact us sections also no joy there either... odd that such a big site would be down for so long?

Linda Adler · 20 June 2014 - 09:31
United States · Optimum Online · Chrome 35.0 on Windows

Login and says url not found

Linda Fountain Jones · 1 March 2014 - 11:44
United States · CenturyLink

I registered, and received a "welcome" email from aarp, but I have not been able to log in. I want to sign up for the newsletter, but the log-in page freezes and does nothing except sit on my screen and look at me!

Bev Halpin Stirling · 11 January 2014 - 22:37
United States · Verizon FiOS

I can bring the website up but when I log into my account, nothing happens.

Jason Rowe · 28 September 2013 - 05:28
United States · Comcast Cable

No luck renewing membership; Error Msg MSS48

Charles Robinson · 19 August 2013 - 06:10
United States · Xerox Corporation

I have tried accessing member pages since August 18th 2013. I get the same messages and their security certificate needs to be renewed.

Christine Jorgensen · 31 July 2013 - 09:49
United States · Comcast Cable

Same here. Have been trying since last night. Sent a message to AARP help.

Jay Knaust · 29 July 2013 - 06:41
United States · WideOpenWest

I can't log in to any of the "My Account" functions. Each choice reports "page missing. Sorry for the inconvenience"

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