Aa.com website not working? Is it down right now?

Aa.com Server Status Check
aa.com screenshot
American AirlinesWebsite Name:
www.aa.com/homePage.do?local…URL Checked:
Response Time:
Last Down:
Checking American Airlines
Please wait while we check the server...
American Airlines Website Status History
Aa.com server report and response time

The above graph displays service status activity for Aa.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
26.Sep.2016
17:46242.23 ms. 
26.Sep.2016
20:0377.52 ms.
26.Sep.2016
22:0577.77 ms. 
27.Sep.2016
00:28107.81 ms.
27.Sep.2016
03:1378.13 ms. 
27.Sep.2016
07:30122.68 ms.
27.Sep.2016
10:0533.52 ms. 
27.Sep.2016
12:3180.77 ms.
27.Sep.2016
14:5080.04 ms. 
27.Sep.2016
17:0276.84 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 17:14

We have tried pinging American Airlines website using our server and the website returned the above results. If aa.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access American Airlines - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Aa.com?
▼ LAST 6 MONTHS ...
Lea Lewandowski · 17 August 2016 - 20:20
· · Chrome 52.0 on Chrome OS

I too am experiencing the access denied error for any aa.com page. Does anyone know why this is?

Guilherme Matera · 17 August 2016 - 14:40
· · Safari 9.1.2 on Mac

Cant access the website, it says access denied but only on my Office Internet, using my 4g conection from smartphone works fine, have already reseted my modem and configurations on chrome and safari, and still cant load the website:

Access Denied

You don't have permission to access "http://www.aa.com/" on this server.
Reference #18.3ec77bc8.1471444811.921d4b1

Scott Waz Wasienko · 12 August 2016 - 00:36
· · Chrome 52.0 on Mac

online seat assignment not working all day east coast time

Iris Dottin · 10 August 2016 - 00:44
· · Firefox 48.0 on Mac

access denied

Gary Belk · 5 August 2016 - 05:19
· · Chrome 52.0 on Mac

I cannot complete a reservation. It hangs at payment.

Fran S. Waters · 1 August 2016 - 00:41
· · Firefox 47.0 on Mac

I cannot check in for my flight.

Carl Martz · 22 July 2016 - 04:51
· · Chrome 51.0 on Windows

Consistantly having problems with online check-in and changing browsers doesn't help. This is a terrible website, one of the worst I have encountered.

Jenny McCarthy · 22 May 2016 - 02:51
· · Chrome 46.0 on Windows

I have been unable to open american airlines web page for 24 hours? Is it reported as down?

Louise Morman · 20 May 2016 - 19:49
· · Chrome 50.0 on Windows

Having problems accessing the American Airlines site

Melody Scavo · 20 May 2016 - 17:14
· · Firefox 46.0 on Windows

Blank page on Firefox, but will work on Chrome. Go figure!

Gidge Lieblich Calvert · 20 May 2016 - 15:18
· · Chrome 50.0 on Windows

Can't log on to any American Airlines site????

Susie Shuck · 20 May 2016 - 03:06
· · Firefox 46.0 on Windows

site is down .. tried several times different times of day...

Sheila Holdren · 18 May 2016 - 02:42
· · Chrome 50.0 on Windows

I can't get site to connect. Have tried numerous times

Howard Berry · 17 May 2016 - 16:54
· · Chrome 50.0 on Windows

Blank page only on Chrome...had to use Firefox to book my flight. Chrome is flakey sometimes.

Leith Campbell · 17 May 2016 - 14:54
· · Chrome 50.0 on Mac

AA.com down? cannot book flights

Jeanette Henderson · 17 May 2016 - 14:21
· · Firefox 45.0 on Windows

Search engine not working right now.

Claudia Blalock · 16 May 2016 - 23:48
· · Chrome 50.0 on Windows

I cannot access your website using chrome. It is blank and when I ping it again still nothing.

Jari Peters · 16 May 2016 - 18:08
· · Chrome 50.0 on Windows

It is blank you can ping it but it is not up.

Maha El-badry · 16 May 2016 - 15:48
· · Chrome 50.0 on Windows

american airline is giving me a blank page. won't load up on chrome or explorer! is this going to last?

Elizabeth Raney Burman · 15 May 2016 - 20:35
· · Safari 9.1 on Mac

I can't get to any AA page today. Couldn't get online last week either. I use Firefox for Mac. Note: AA lost a sale from me last week b/c of this. TOday I'm just trying to find out when my husband's plane will arrive. This is a fairly royal pain, and I am not a great fan of AA in the first place...

Rudy Haryono · 15 May 2016 - 05:53
· · Firefox 46.0 on Windows

blank page. that's it, I'm flying my own private jet!

Jean Naggar · 11 May 2016 - 19:58
· · Chrome 50.0 on Windows

can not book any non-refundable flights

David S. Ball · 9 May 2016 - 14:04
· · Firefox 46.0 on Mac

AA.com giving white page on Firefox 46.0.1

Jeffrey Hoffman · 9 May 2016 - 01:05
· · Chrome 47.0 on Mac

cannot get onto AA website from Safari, Firefox or Chrome

Siul Ollirum · 6 May 2016 - 18:03
· · Firefox 38.0 on Windows

Im Getting a White page...is AA.com down?

Piotr Pol · 5 May 2016 - 20:02
· · Firefox 45.0 on Windows

AA.com displays a white page on Firefox 45.1.1 and IE 11.0

Ed Fares · 4 May 2016 - 21:30
· · Chrome 50.0 on Windows

aa.com is down. Loads a white page.

Don Jarrell · 4 May 2016 - 15:44
· · Chrome 50.0 on Windows

Apparently this is limited in occurrence to Chrome. MSIE11, Firefox and Edge all checked out OK.

Don Jarrell · 4 May 2016 - 15:35
· · Chrome 50.0 on Windows

http://aa.com resolves to http://www.aa.com/homePage.do, which has HTML, but displays as a blank page in currently updated Chrome. Network check is good. Same results after re-starting Chrome.

Felipe Aruguso · 2 May 2016 - 17:33
· · Firefox 44.0 on Windows

Site still loads a blank home page on IE 10, Chrome and Firefox

Al Cardenas Sr. · 1 May 2016 - 21:25
· · Chrome 50.0 on Windows

Can't log on. Second day....

Clixsense - free online money 100% · 1 May 2016 - 07:35
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong .... http://www.clixsense.com/?3886808

David Stelly · 30 April 2016 - 14:56
· · Safari 9.1 on Mac

aa.com gives white-page screen using Safari but normal page with Firefox.

Sue Pybus · 29 April 2016 - 19:41
· · Chrome 49.0 on Windows

aa.com is down. Loads a white page.

Siul Ollirum · 29 April 2016 - 15:38
· · Firefox 38.0 on Windows

If you access the
aa.com from a smartphone / ipad seems to be working fine.

Tanya Poindexter · 29 April 2016 - 15:11
· · Chrome 50.0 on Windows

I haven't been able to access the website for the last hour.

Martin Custer · 29 April 2016 - 14:01
· · Chrome 47.0 on Mac

down here too - won't load

Sherry Calkins · 29 April 2016 - 13:50
· · Chrome 49.0 on Windows

AA has had many problems lately, today is yet another. Can't get site to load at all!!!

Roderick Garcia · 29 April 2016 - 02:09
· · Chrome 42.0 on Windows

Trying to book flight, hotel and excursion. When making the payment, it stated: We are having problems communicating with our suppliers. Please call for assistance or try your search again.

Barb Gleason · 24 April 2016 - 13:30
· · Chrome 46.0 on Windows

I would like to sign up for AA Advantage plan and fill out all the info numerous times and click submit and get the "website trouble" message. This is the second day so far.

Neil Byrne · 17 April 2016 - 13:25
· · Safari 9.0 on iPhone

I think as is truly down for reaervations

▼ MORE THAN 6 MONTHS AGO ...
Kevin Tuok · 27 March 2016 - 23:55
· · Chrome 49.0 on Android

App still down, "server not responding"

McKell Hacking Costa · 16 March 2016 - 18:36
· · Safari 9.0.3 on Mac

Online reservation says I need to select a valid state our province on my account info. (There is already one there.) but even if I try to go change it it says "Our system is having trouble. Please try again later."

Alan Summersgill · 15 March 2016 - 16:27
· · Chrome 49.0 on Windows

Can log on but can't search for flights succesfully.. AA Facebook have acknowlredged the problem...

Robert Specht · 15 March 2016 - 15:18
· · Firefox 39.0 on Windows

I can not book a flight, it says to correct errors and there are no errors

Lyne Pyatt Hall · 15 March 2016 - 15:07
· · Firefox 44.0 on Mac

website is down. cannot book anything. it says "no flights available" has been down since I first checked at 6:30pm last night. I tried all different dates and cabin classes. Same result

Michael Strode · 15 March 2016 - 02:02
· · Chrome 46.0 on Windows

I cannot book an award trip. Says error when inputing debit card info but obviously there is no error and there is nothing red showing that needs correcting.

Barbara Schneider · 14 March 2016 - 13:55
· · Safari 9.0.3 on Mac

Iphone ap hasn't allowed me to log in for weeks! Every time I call I am told AA is working on it. What is going on - why didn't you send an email to people telling them this - at least to your advantage customers? And it has been over a month that it hasn't worked..... seems like you have not got a clue how to fix this, nor how to communicate well with your loyal customers....

Liz Stask Goodwin · 11 March 2016 - 13:14
· · Firefox 44.0 on Windows

Can't check in.

Gengaday Pierre · 11 March 2016 - 12:49
· · Chrome 49.0 on Windows

AA.com--can log in, when i tried he says : We're having trouble logging you in. i

Candi Darnforth · 5 March 2016 - 00:25
· · Safari 9.0 on iPad

I keep trying to buy the ticket and when I push continue it goes back to flight search page again. Maybe 10hrs like this. I've tried different options, and even with flights I'm not interested in, thinking maybe it was just that certain flight. But it's all. Getting a little fusrated.

Ryan Cheek · 4 March 2016 - 12:41
· · Chrome 48.0 on Android

Neen trying to get logged in since last night. Same message that others have reported.

Christian Rasmussen · 4 March 2016 - 12:14
· · Chrome 49.0 on Mac

AA.com is up, but can't login to account..

Glenn Cobb · 4 March 2016 - 06:33
· · Chrome 48.0 on Windows

Cant Login to AAdvantage currently (for past 2 hours)

Alyssa Rogers Williams · 4 March 2016 - 04:51
· · Safari 9.0 on iPad

Cannot log in to app for two straight days, "Error 500: Server not responding". Very irritating. I got my boarding passes on line and just printed them, but much prefer to have them on our iPhones, haven't seen the level of IT issues from AA.....ever, what is going on?!

Anne Larus Mino · 4 March 2016 - 03:14
· · Chrome 48.0 on Windows

Unable to log in to my account to book a flight or anything else.

Brandon Wade · 3 March 2016 - 08:51
· · Chrome 48.0 on Windows

Can't seem to book a flight online.

Scott Gray · 2 March 2016 - 14:51
· · Firefox 44.0 on Windows

AA.com down, tried multiple browsers

Herb Doller · 2 March 2016 - 14:02
· · Firefox 44.0 on Windows

"Our system is having trouble. Please try again or come back later." was down yesterday ...

Jacques Benoit · 1 March 2016 - 20:05
· · Internet Explorer 11.0 on Windows

Freezes during payment. I now have 3 reservations for the one flight i wanted...

Iris Shea · 1 March 2016 - 19:55
· · Chrome 48.0 on Mac

can't log in to my AA account. All phone lines are also down...what gives?

Dirk Speas · 1 March 2016 - 19:40
· · Chrome 42.0 on Windows

AA web support just said they are still diagnosing the problem on pulling up reservations. I also reported that when I tried to access the app on my phone, got 'server not responding'

Catherine Griffin · 1 March 2016 - 19:32
· · Firefox 44.0 on Windows

can't pull up reservations on AA system

Patty Smith-Haley · 1 March 2016 - 19:31
· · Safari 8.0 on iPad

Can log in but can't pull up or check in for reservation

Raghu Angara · 1 March 2016 - 19:29
· · Safari 9.0.3 on Mac

I was online and made a reservation for next week. Then everything froze. When I was again able to get in, I saw there two reservations for the same day :(.

Alejandro Echeverry · 1 March 2016 - 19:17
· · Chrome 48.0 on Windows

I can login, but can't check in once I reach "my reservations"

Amelia Eisch · 1 March 2016 - 19:08
· · Chrome 48.0 on Mac

Can get into site but not view and of my already-made reservations or check-in to flights.

Tom Whitley · 1 March 2016 - 18:59
· · Chrome 48.0 on Windows

Have tried everything. Can't log in to my account

Jose Alberto Garcia · 1 March 2016 - 18:55
· · Chrome 48.0 on Windows

Couldn't pay my ticket online. Received system error. Tried again and the same thing. However, I received two e-mails with ticket confirmation. When trying to call to cancel one of the tickets, I get stuck in a loop and can't talk to customer service.

E Daniel Karjala · 1 March 2016 - 18:47
· · Chrome 48.0 on Windows

iPhone app is down (AA server) as well as ability to check on my reservation for today online/Website. Been over 2 hours.

David Huang · 1 March 2016 - 18:36
· · Firefox 44.0 on Windows

When trying to access my reservation...

Notice
We are experiencing technical difficulties and are unable to display your reservation at this time.
Please try again.

Patti Abt Wendt · 1 March 2016 - 18:27
· · Chrome 48.0 on Windows

can't pay for a ticket online; errors out; called in to AA and get stuck in a loop and cannot get to customer service.

Doug Sells · 1 March 2016 - 18:08
· · Chrome 48.0 on Windows

Cannot view anything except the homepage and a few other areas. Check in or view trips are timing out. Also checking a refund status is timing out.

Bob Compagna · 27 February 2016 - 16:24
· · Safari 6.1.6 on Mac

cannot access pricing on web site---tried Safari, Chrome, and Firefox--all not working. Delta, United all working fine--no problems---has been this way for 3 days now

Ralph Infantino · 25 February 2016 - 02:19
· · BlackBerry Browser 10.3.2.2876 on BlackBerry

Can't connect with mobile app

Michael Erik Serr · 24 February 2016 - 01:39
· · Chrome 48.0 on Mac

This is absolutely the worst airline site Ive ever used. Tried to log in. Keep getting "Were sorry" error message. Called AA. They had me reset pw - 3x! Every time tried with new PW, still same result. And all the wite this site says "up and running". Miss Delta...(why didnt I just take the seat on the Delta option???).

Robert Cole · 15 February 2016 - 17:34
· · Internet Explorer 11.0 on Windows

can't log in for last 15 hours:
"Our system is having trouble

Please try again or come back later."

Janice Miller · 14 February 2016 - 18:56
· · Chrome 48.0 on Windows

tried to log into my aa advantge account and it said it was unavailable

Lynne Russell · 8 February 2016 - 22:51
· · Internet Explorer 11.0 on Windows

keep getting access denied while trying to check in
Reference #18.f10bccc0.1454971122.23f85cb

Susie McKernan · 5 February 2016 - 14:18
· · Chrome 48.0 on Windows

cant check in online

Sharon Staley · 1 February 2016 - 21:15
· · Internet Explorer 11.0 on Windows

didn't take 2 of my credit cards; 3rd one used, took the card, but shows Ticket Pending status instead of Ticketed. Now dealing with thier customer service desk - long process, quite unbelievable

Dick Stiles · 3 January 2016 - 16:59
· · Internet Explorer 11.0 on Windows

Have been receiving the following message for the last hour:

System Error

This feature is currently unavailable. Please wait a few moments and try again.

If you require immediate assistance:
■For help with an existing reservation, please call Reservations at 1-800-433-7300.
■For help with a new reservation, please call AA.com Web Services at 1-800-222-2377 in the US/Canada from 6:00am - 2:00am Central time daily or 0844-369-9899 in the U.K. Mon-Fri from 7:00am-7:00pm or Sat-Sun from 8:30am-5:00pm
■For help with an AAdvantage award reservation, please call the AAdvantage department at 1-800-882-8880.

Douglas Gosse · 2 January 2016 - 17:17
· · Firefox 43.0 on Mac

I try and book my flights, and once entering credit card info, the website says it is down. Tried 4 times since yesterday

Angela Talano · 31 December 2015 - 16:06
· · Chrome 47.0 on Windows

When entering a name for credit card on award booking it keeps giving me an error that the name is incorrect and won't accept the credit card. I have tried several different times and different credit cards.

Barbara Rosenberg · 15 December 2015 - 21:20
· · Safari 9.0.1 on Mac

When trying to log in to look at my mileage I just end up back on the log in page.

Suzanne Snyder Simon · 20 November 2015 - 21:01
· · Internet Explorer 9.0 on Windows

Can't print boarding passes for tomorrow's flight. I click "check-in" and it takes me to the Hazardous materials page. I check "continue" and it takes me to the check-in page. Then it is back and forth between the 2 pages. I've tried Explorer, Chrome & Firefox

Rajkumar Chaudhry · 6 October 2015 - 17:44
· · Internet Explorer 11.0 on Windows

Not able to check in throgh web or phone, it says having technical difficulties!

Jennifer West Peterson · 17 September 2015 - 16:44
· · Safari 600.1.4 on iPhone

I'm on a plane and they've said we can't take off until the system is back up. It seems to be a nationwide problem.

Cheryl Graber-Rakichevich · 31 August 2015 - 16:08
· · Chrome 42.0 on Windows

can't access my account. really slow and when it finally loads there is an error telling you to go back to home page.

Jocelyn Barker Winter · 31 August 2015 - 15:49
· · Safari 6.0 on iPhone

The site is up but you can't book a flight or check-in. Many reports on twitter of other users having the same issue.

Terry Kaiser · 24 August 2014 - 07:54
United States · AT&T U-verse · Chrome 36.0 on Mac

American airlines website has been having problems in california. Many of the flights are showing as the wrong times and aircraft. I verified with customer rep.

Linda Kruse · 22 August 2014 - 10:10
United States · Verizon Wireless · Safari 6.1.5 on Mac

https://www.aa.com/seatmap/selectSeatSubmit.do?Page_Entry=
AA.com is reporting System Error
This feature is currently unavailable. Please wait a few moments and try again.

Rick Ehlers · 24 July 2014 - 11:18
United States · Comcast Cable · Safari 7.0.5 on Mac

AA is having problems. I am unable to log in. Site fails after 1 minute wait time following attempted login.

Peter Vanderminden · 24 July 2014 - 11:10
United States · Comcast Cable · Internet Explorer 11.0 on Windows

AA is reporting: We are experiencing technical difficulties and are unable to display your reservation at this time.

John Rabara · 14 July 2014 - 12:02
United States · Logix Communications · Chrome 35.0 on Mac

Yup down for me, looks like virgin america for my last minute flight

Chad Fontanini · 23 June 2014 - 10:23
United States · Integra Telecom · Chrome 35.0 on Windows

I have been getting this error for many days in a row:
System Error
This feature is currently unavailable. Please wait a few moments and try again.
If you require immediate assistance:

For help with an existing reservation, please call Reservations at 1-800-433-7300.
For help with a new reservation, please call AA.com Web Services at 1-800-222-2377 in the US/Canada from 6:00am - 2:00am Central time daily or 0844-499-7300 in the U.K. Mon-Fri from 7:00am-7:00pm or Sat-Sun from 8:30am-5:00pm
For help with an AAdvantage award reservation, please call the AAdvantage department at 1-800-882-8880.

Phyllis Pascazio · 15 May 2014 - 04:43
United States · Cox Communications · Firefox 28.0 on Mac

Have not been able to complete online check-in because of "technical difficulties" on the AA website. Grrr.

Ginny Montague Howell · 13 May 2014 - 15:40
United States · Time Warner Cable · Firefox 29.0 on Windows

Internal server error for me. Hope it gets resolved quickly. After spending an hour on the phone to get my login info, I am pretty sick of AA.

Rufus Robinson · 13 May 2014 - 15:21
United States · Integra Telecom · Internet Explorer 10.0 on Windows

OMG trying to book last minute flight for Thursday and AA.com is down!!! How long will it be down???

James Clausen · 13 May 2014 - 15:20
United States · Time Warner Cable · Safari 6.1.3 on Mac

Internal server error for over 2 hours.
I cannot get on line with desktop or laptop.

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